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Front of property
Reception
Bathroom
Desk, iron/ironing board
Restaurant
Palace Court Hotel, near Kensington Palace and Gardens, is a haven with continental breakfast and free WiFi in public areas. Relax in the lobby with a TV or take advantage of luggage storage and tour assistance – previous guests rave about their stay.

Reviews

5.4 out of 10

Popular amenities

Room options

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Reviews

Reviews

5.4
Rating 10 - Excellent. 36 out of 990 reviews
Rating 8 - Good. 195 out of 990 reviews
Rating 6 - Okay. 341 out of 990 reviews
Rating 4 - Poor. 243 out of 990 reviews
Rating 2 - Terrible. 175 out of 990 reviews

6.0/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Jette

Liked: Cleanliness

Okay hotel

Okay hotel dog er værelset lidt lille. Hotellet ligger tæt på indkøbsmuligheder og seværdigheder.
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

4/10 Poor

Roloff

Disliked: Staff & service, amenities, property conditions & facilities
Das „Hotel“ ist herunter gekommen, was ich nicht schlimm finde. Die Preiskategorie lässt nichts schönes erahnen. Freundlichkeit kostet nichts. Bei anderen Städtetrips in gleicher Preiskategorie, war dies stets gegeben. Das Personal ist extrem unfreundlich, unhöflich und desinteressiert an den Kunden. Gesprochen wird hier nicht, nur das mindeste beim einchecken. Beim auschecken gabs nur: „insert card“. Alles andere in London war echt super! Das Hotel liegt zentral, das Frühstück kann man sich schenken (sofern man es bezahlen muss, lasst es weg). Umliegend genügend Möglichkeiten zum frühstücken in allen Preisklassen.
Stayed 4 nights in Mar 2020

6/10 Okay

Hashim

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

María elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/10 Poor

Elena

Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Raquel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

n palace

The stay was awful, the room was in a basement that smelt damp, and of gas, the bed was well past its sell date, and the basement area outside the window was filthy and smelt and had a sewer. the room was noisy even though we were told it was a quiet room, and a regular guest always books it, and at 9pm we were going to leave and sleep in the car, but a new chap on reception gave us a nicer room, never again will we book this hotel, there were plenty of empty rooms, but shaun on reception said they were over 100 ponds a night, well an empty room earns nothing, surely half price is better than nothing, far too greedy, and a better room brings the customer back, the photos on the web need redoing, iy makes your web site look incompetent.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival was asked for 20 deposit and given the key. Was told our room was downstairs which had threadbare carpet and not proper sized stairs. There were no signs showing where rooms are. Upon entering the room the room was cold unhoovered and looked awful and not suitable for 2 guests. The TV did not work and the bed was very uncomfortable with a sheet and blanket continental breakfast was disgusting and dirty cutlery was provided. I would not recommend this place to anyone and would not stay again
Stayed 1 night in Jan 2020

6/10 Okay

Leonidas

Liked: Cleanliness

Hotel Basico com muitas escadas

Hotel proximo ao metro. Muitas escadas e com malas fica dificil. Recepcionistas nada simpaticos apenas uma moca durante o dia se mostrava muito prestativa. Quarto bastante quente e troca das toalhas diariamente. Fiquei no 3 andar onde o wifi nao pegava e sem frigobar. Cafe da manha sempre o mesmo, nada diferente. Pra quem quer o basico eu recomendo.
Stayed 5 nights in Jan 2020

6/10 Okay

Thor

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2019

6/10 Okay

Camilla

Helt okej när man inte stannar på rummet

Fungerar bra som övernattningshotell. Ingen frukost att hurra över men var ungefär vad vi räknat med. Små rum som duger gott att sova i.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Patrik

Disliked: Cleanliness, staff & service, property conditions & facilities

Ett undermåligt lågklasshotell utan hiss

Det är dålig service här, en äldre mannen som tog emot oss id incheckningen talade dålig engelska och ar inte speciellt intresserad av att hjälpa oss checka in. Vi fick inte behålla samma rum under båda övernattningarna utan var tvungna att byta. Anledningen till det var lite oklart, en vi var tvungna att lämna in nyckeln till första rummet till frukosten. Rummet behövdes till andra gäster (!), och vårat nya rum var inte klart. I ställde våra väskor inne på min kusins rum under dagen. Frukosten var väldigt enkel, jag skulle inte kalla den ”Continental”, snarare billig och enkel. et var trångt i matsalen och serveringspersonalen hälsade inte. Hotellet får ett lågt betyg, det är slitet, ingen hiss , tveksam service, dålig frukost och dålig service. MEN, hyfsat prisvärt och ligger centralt. Rummen skulle kunna vara billigare mht till ovanstående. Ett bra alternativ till de som endast ska sova några timmar på rummen, och sen behöver någonstans att ställa väskorna under tiden de turistar.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
とにかく狭いです。入ったこと無いけど監獄に居る気分になりました。 日本だと都内でも十分広くて清潔なホテルに泊まれる価格だと思うのですが、ロンドンは物価が高いのでしょうね。アクセスはとても良くて主要な観光名所は行きやすい立地だと思います。私はたまたま二階だったのでWi-Fiも届いたし、階段もそんなに大変じゃなかったのでよかったですが、エレベーターが無いので上階の人達は大変だと思います。アメニティは石鹸のみなので用意が必要です。朝食はオープンしてすぐに行かないと混んでて入れません。 ロンドンは日本と違って朝食も高いので、朝食付きはお得だと思います。 お風呂は普通に綺麗でした。ベッドはシーツは清潔だったと思うのですが、上に掛かってる布が小汚い印象で、寝るときはなるべく体に触れない様にして寝ました。私は寮に入るまでの繋ぎだったので価格重視で選びましたが、普通の観光や、素敵な思い出作りに来たのならこのホテルはオススメしません。 観光だけで予算も限られてるなら少し電車で離れてても、もっと質の高いホテルを私なら選びます。
Stayed 6 nights in Nov 2019

8/10 Good

Gyri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Terzic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déçu

Chambre sale pas de chauffage une couverture si on peut appeler ça comme ça plié en 2 j’ai du dormir avec ma doudoune en plus la chambre sentait mauvais
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Roy

Disliked: Amenities, property conditions & facilities
Bonjour tout d abord descriptif de réservation et à l arrivée pas du tout conforme nous devions avoir 2 lits de 2 personnes et 1 d une personne, la réalité 3 lits 1 personne 1 lit supperpos chateaubranlant et 1 des 3 lits les ressorts qui sortent du sommier. Des trous dans les murs de la salle de bain des joints lavabo et douche noirs de moisi une chambre trop exiguë pour 5 personnes. Un personnel qui ne fait pas d effort pour nous comprendre.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Rooms rather small and cramped. Catering staff attitude pleasing however reception staff & service could be better,
Stayed 2 nights in Nov 2019

2/10 Terrible

Ahmed

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Fb, Münster

Liked: Cleanliness, staff & service, amenities
Typischerweise etwas in die Jahre gekommen und angeschlagen, wenn man ein Hotel zum schlafen sucht ist es perfekt.
Stayed 3 nights in Oct 2019