Philbeach Gardens Rooms
3.0 star property

Comfortable hotel near Kensington High Street

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your current months are May, 2024 and June, 2024.
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June 2024

Philbeach Gardens Rooms

Photo gallery for Philbeach Gardens Rooms

Interior
Interior
Interior
Interior
Café

Overview of Philbeach Gardens Rooms

Reviews
7.0

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
Philbeach Gardens, London, England, SW5 9EA
  • Popular LocationLondon Victoria Rail Station16 min drive
  • Popular LocationLondon Paddington Station16 min drive
  • Popular LocationLondon King's Cross Station26 min drive
  • Popular LocationLondon St. Pancras Station27 min drive
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Room options

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

Highlights

Heating
Connecting rooms available
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

Philbeach Gardens Rooms is located in Kensington, a neighbourhood in London. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and Science Museum. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Royal Albert Hall.

What's nearby

  • Kensington High Street - 14 min walk
  • Olympia Conference and Exhibition Centre - 15 min walk
  • Natural History Museum - 3 min drive
  • Royal Albert Hall - 4 min drive
  • Hyde Park - 5 min drive

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Underground Station - 9 min walk
  • London (LCY-London City) - 56 min drive

Restaurants

  • McDonald's - 6 min walk
  • Harris + Hoole - 4 min walk
  • Pret a Manger - 7 min walk
  • Caffè Nero - 6 min walk
  • Prince of Teck - 6 min walk

About this property

Philbeach Gardens Rooms

Hotel near Kensington High Street
Close to Olympia Conference and Exhibition Centre and Stamford Bridge Stadium, Philbeach Gardens Rooms provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), express check-out and concierge services
  • A lift, a water dispenser and a TV in reception
  • Smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 73 rooms include comforts such as free WiFi and espresso makers. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and memory foam beds
  • Rainfall showers and free toiletries
  • 32-inch Smart TVs with digital channels
  • Wardrobes/cupboards, kitchenettes and mini fridges

Languages

English, Italian, Lithuanian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 32-inch Smart TV with digital channels
  • Pay films

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 125 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Vonder Hotel Kensington
Philbeach Gardens Rooms Hotel
Philbeach Gardens Rooms London
Philbeach Gardens Rooms Hotel London

Frequently asked questions

Is Philbeach Gardens Rooms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Philbeach Gardens Rooms?

This property doesn't offer parking.

What time is check-in at Philbeach Gardens Rooms?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM.

What time is check-out at Philbeach Gardens Rooms?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Philbeach Gardens Rooms provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 125 per person applies.

Where is Philbeach Gardens Rooms located?

Located in Kensington, this hotel is within a 15-minute walk of Cromwell Road, Kensington High Street and Olympia Conference and Exhibition Centre. Natural History Museum and Imperial College London are also within 1 mile (2 km). Earl's Court Station is 6 minutes by foot and West Brompton Underground Station is 9 minutes.

Philbeach Gardens Rooms Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 72 out of 299 reviews" "
Rating 8 - Good. 96 out of 299 reviews" "
Rating 6 - Okay. 60 out of 299 reviews" "
Rating 4 - Poor. 31 out of 299 reviews" "
Rating 2 - Terrible. 40 out of 299 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that were really helpful. So close to Earl’s Court tube station that getting around was really easy. Huge Tesco nearby. Really enjoyed stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Quirky, well located
Lovely quirky accomodation, not quite a hotel in the traditional sense, conveniently located to tube, Earls Court, bus stops to town - 74. Friendly helpful reception. It wasnt 24 hour reception, but that was not an issue, we had whatsapp communication, which was responsive. Room on Warwick rd was well appointed, fan provided at request (Siobhan very helpful). I had seen some reviews about noise etc, but this is a big city, of course there is noise, none of it was from inside the hotel, and it wasnt that bad. Our room, although tight, had minifridge, microwave, drinking water, coffee/tea, I would def stay again. Thank you
Stayed 1 night in Jul 2023

2/10 Terrible

Tiffany

Travelled with group
Disliked: Staff & service, room comfort
Avoid!!!
Very disappointed!!!! Arrived to find they didn’t have our booking waited 1.5hours for a room in another hotel so missed our table. A right shambles in reception people checking into one get rooms and walking in on people. On our last night we had 2 ladies go into our room they luckily were trustworthy and explained there situation to find there booking was linked to our room as the key cards are on done on the app. I feel this is the worst place I have every stayed and the service was shocking! Paying nearly £300 for 2 nights I was ripped off and all the issues that were along the way.
Stayed 2 nights in Jun 2023

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were tiny, barely any room to move around. Rooms don’t have air conditioning and are very stuffy. Automated check in and door unlock very confusing. Shower was broken and in need of replacement. Avoid this hotel.
Stayed 6 nights in Jun 2023

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
At check in we were told they didn’t have a room for us. They lied that someone tried to contact us, had no contact. Booked through EXPEDIA who were useless. Our room was resold at double the cost to someone else and we were left stranded in london, happened to lots of us on the day of a Hyde park concert. Disgusting customer service. AVOID AT ALL COSTS!!!!
Stayed 1 night in Jul 2023

2/10 Terrible

Polly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous
Hotel didn’t have our booking on their system. Hotels.com confirmed the booking over & over. Hotel claimed that as this property was now under new ownership it was no longer their problem. Countless customers at reception complaining about booking issues. Rooms not available. People having to change rooms due to double bookings. One girl had been looked out all night as keypad didn’t work. No one answered the emergency phone number. All in all a disaster and a terrible experience.
Stayed 1 night in Jul 2023

2/10 Terrible

Tess

Disliked: Cleanliness, staff & service
My booking was cancelled by the hotel about 2 months before I was due to arrive which was fine. However, Wotif still sent me a link to do a review and have still not provided a refund. It is so beyond ridiculous even though I have emailed over 6 times for my refund to be processed.
Stayed 2 nights in Jun 2023

2/10 Terrible

Chris

Stayed 1 night in Jul 2023

2/10 Terrible

Karen

Travelled with group
Disliked: Staff & service, property conditions & facilities
I made the original booking in October as I had tickets for British Summer Time in Hyde park. Since then I’ve nothing but issue after issue. 1. Had message in March saying the hotel could not honour my booking (with no reason as to why) I suspect it was down to the fact that they realised with BST and London pride happening the same day, they could infect charge double for my room. After I pointed out it was in fact unlawful to cancel my booking for no reason they then retracted the cancellation. 2. My original booking was pay at the property. In early June (a month before my stay I had a message from the hotel saying they needed payment upfront. When questioned it was because “they don’t have s card machine at the facility” bit odd as even the punk begged in Camden has a card machine! As I didn’t want any more stress I paid early - but after speaking with Expedia they knew nothing about the new arrangement. 3. After paying the room fee (snd receiving a receipt from the company AND a statement from my bank) I received another email to say my room was cancelled as Expedia had not validated my card!!! After speaking to Expedia they - in a much nicer way - said that was complete rubbish and they did not have to validate my card. 5. After more emails they then conceded that I could have the room. I was then told I had to pay £30 to check in before 4pm - as I had to be at the gig by 2pm I had to pay (again getting a receipt) Then on arrival I was told I couldn’t get in early!
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Checked in after check in time, but no rooms were clean/available. Lobby full of people waiting on rooms. Due to going to concert, was told could drop off luggage in dirty room and it would be clean by time I returned. Beforehand needed to download an app to access door to room. App took forever and had several questions, this should have been sent day of check in so as not to waste time upon arrival. During time downloading app, receptionist spoke with a colleague who stated he didn’t feel like cleaning any rooms when asked by the receptionist. This was in front of a lobby full of people waiting on rooms that hadn’t been cleaned. Before arriving I was sent several emails from hotel, couple would be alright, but this was excessive. The check in email charged £30 just to check in when on hotel.com I was quoted a price in full. No explanation as to the extra £30.
Stayed 1 night in Jun 2023