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Chapel House

3.0 star property
Hotel in Luton with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Chapel House

Desk, free WiFi
Front of property – evening/night
Desk, free WiFi
Reception
Bathroom

Reviews

4.6 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Studio, 1 Double Bed

Fridge, microwave

Luxury Studio, 1 Double Bed

Highlights

Kitchenette
Fridge
Private bathroom
Microwave
Desk
  • 400 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 3 Bedrooms

Desk, free WiFi

Family Apartment, 3 Bedrooms

Highlights

Kitchenette
Fridge
3 bedrooms
Private bathroom
Microwave
Desk
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Apartment, 6 Bedrooms

Fridge, microwave

Apartment, 6 Bedrooms

Highlights

Kitchenette
Fridge
6 bedrooms
Private bathroom
Microwave
Desk
  • 6 bedrooms
  • Sleeps 12
  • 6 Twin Beds

View all photos for Standard Studio, 1 Double Bed

Desk, free WiFi

Standard Studio, 1 Double Bed

Highlights

Kitchenette
Fridge
Private bathroom
Microwave
Desk
  • 400 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Accessible (1 Queen Bed)

Desk, free WiFi

Studio, Accessible (1 Queen Bed)

Highlights

Kitchenette
Fridge
Private bathroom
Microwave
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed

In-room business centre

Basic Room, 1 Double Bed

Highlights

Kitchenette
Fridge
Private bathroom
Microwave
Desk
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
21-25 Chapel Street, Luton, England, LU1 5DA

Getting around

  • Luton Station - 11 min walk
  • London (LTN-Luton) - 11 min drive

About this property

Chapel House

Property highlights
Consider a stay at Chapel House and take advantage of a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
You'll also enjoy perks such as:
  • A 24-hour front desk
Room features
All guest rooms at Chapel House offer amenities, such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Kitchenettes, fridges and microwaves

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Outdoors

  • Garden
  • Terrace

More

  • Built in 2016

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 7 AM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; all guests older than 15 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Children 15 years old and younger are not permitted at this property

Property is also known as

Chapel House Hotel Luton
Chapel House Luton
Chapel House Hotel
Chapel House Luton
Chapel House Hotel Luton

Frequently asked questions

Is Chapel House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chapel House?

This property doesn't offer parking.

What time is check-in at Chapel House?

Check-in start time: 4 PM; check-in end time: 11 PM.

What time is check-out at Chapel House?

Checkout is at 10 AM.

Where is Chapel House located?

Situated in Luton, this hotel is within a 10-minute walk of Grosvenor Casinos, Luton Mall and University of Bedfordshire. Stockwood Discovery Centre and Woodside Animal Farm are also within 3 miles (5 km). Luton Station is 11 minutes by foot and Luton Airport Pkwy Station is 23 minutes.

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Chapel House Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 6 out of 10 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zubbiar, luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and warm hotel

The hotel was just brilliant it had cinema area to watch TV or films and a gym. 5 stars
Stayed 3 nights in Feb 2018

2/10 Terrible

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente sporco e non curato

Esperienza negativa non ho parole per esprimere il mio disgusto
Stayed 5 nights in Jan 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what i paid for

Paid for apartment got really small room.not even one glass to drink water from.
Stayed 1 night in Oct 2017

2/10 Terrible

Mannix, NOttingham

Disliked: Staff & service, property conditions & facilities, room comfort

No staff and very noisy.

Corridors have hard floors and echo very loudly, doors have 1cm gap at base so all noise gets into rooms
Stayed 4 nights in Aug 2017

10/10 Excellent

Mohammed, Luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room in apartments building and clean

Nice stayed It was close to town and restaurants it's Great and only 7 min drive from airport. .....staff in reception was Good. I have stay other apartments before this one is much closer house keeping was also good They even have Taxi and travel arrangements for pick and drop it London is only 23 min by fast track train to St Pancras I recommend this place to travellers definitely. ............ ............ .........................................................,...........................................................................................................................................

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Ok

It was ok.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay here

The hotel was dirty. They had TVs but no channels, you HAD to link it through your mobile.The staff were very unhelpful. I did not stay there.

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Worse hotel I've stayed in a long time no parking no tvs in rooms hotel is so loud and to top if off there no WiFi even though it's states free WiFi

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

Ajab

Disliked: Cleanliness, staff & service, room comfort

Shocking

Put me in a box room like a prison cell. Empty shelves every where and had to walk sideways to get to the bed. No tv in the room! Was shocked! I believe prison cells have more luxuries... the walls are thin and I had random ppl banging my door at 6am!!! Check in is at 4pm which is ridiculous and check out at 10am which is unheard of especially after getting in slightly late on a Saturday night and having to wake up and out the place by 10am to avoid any additional costs! I did complain complain to receptionist who spoke very little English and even offered to pay more money for a better room but none were available!! I wasn't too sure what I was getting myself in for when I booked this place because I paid £45 for a Saturday but I was appalled! Never make the same mistake again! Oh and to add insult to injury, when I got to my car at 10.05am I had a parking ticket!!!