Ratings based on 1,888 verified reviews

4.2 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 22 Mar 2020
Comment from Hotel Management
23 Mar 2020 by Dylan Cole, General Manager, Hotel Management
Dear Anonymous, Thank you for rating your visit. I'm glad you enjoyed your experience and hope we get to welcome you again one day soon. Kind regards, Dylan Cole General Manager
5 out of 5
by a verified traveller

Posted 12 Mar 2020
Very nice stay and great listening to the sound of the waves!
Comment from Hotel Management
23 Mar 2020 by Dylan Cole, General Manager, Hotel Management
Dear Anonymous, Thank you for sharing your feedback. I'm pleased to read that you had a positive experience and hope we get to welcome you again one day soon. Kind regards, Dylan Cole General Manager
3 out of 5
by a verified traveller from Sunshine Coast

Posted 9 Mar 2020
Great central location and views of Manly beach. Easy access to what manly has to offer.
Comment from Hotel Management
13 Mar 2020 by Dylan Cole, General Manager, Hotel Management
Dear Carol, Thank you for visiting us and taking the time to share your experience with us. Glad our central location assisted you in making the most of your trip here in beautiful Manly. The team and I hope we have another opportunity to look after you again in the not too distant future. Kind regards, Dylan Cole General Manager
1 out of 5
by a verified traveller from Manly Singapore

Posted 8 Mar 2020
I never made it to the property because off the coronavirus travel bans. I tried to move my stay by a few weeks but hotel staff wouldn't allow that. Very disappointing service and very opportunistic. .
Comment from Hotel Management
13 Mar 2020 by Dylan Cole, General Manager, Hotel Management
Dear Anonymous, Thank you for sharing your feedback. Please allow me to apologise for the disappointment caused, however I would like to assure you that we take the ongoing crisis very seriously and our decision was in line with the company policy and discretion in relation to the countries affected. It is my hope that there will be another opportunity in the future to welcome you. Kind regards, Dylan Cole General Manager
4 out of 5
by a verified traveller from Melbourne

Posted 8 Mar 2020
Excellent location with great views. Bistro and Bar are great. Staff is good.,Rooms are not sound proof and nights are not very peaceful.
Comment from Hotel Management
12 Mar 2020 by Dylan Cole, General Manager, Hotel Management
Dear Bharatina, Thank you for staying with us and sharing your feedback following your visit. I am pleased to read that you enjoyed your time away, however I regret to hear about the noise disruption that you experienced. I understand that this has taken away from the overall comfort and enjoyment of your visit and for this I would like to apologise. Bharatina, it is my hope that the positive aspects of the stay will encourage you to return and provide us another opportunity to look after you again and allocate a quiet room as best we can. Kind regards, Dylan Cole General Manager
5 out of 5
by a verified traveller

Posted 7 Mar 2020
Location Is excellent it’s close to everything. Staff very friendly and nothing is to hard for them . Grace and Alex from breast bar always smiling and very friendly. Very clean room .
Comment from Hotel Management
12 Mar 2020 by Dylan Cole, General Manager, Hotel Management
Dear Anonymous, Thank you for visiting us and taking the time to share your positive feedback regarding your experience. I'll be sure to share your kind comments with the team, especially Alex and Grace. It is my hope that your future travel plans will bring you again this way to allow us to look after you again. Kind regards, Dylan Cole General Manager
5 out of 5
by a verified traveller

2 nights in Sydney

Posted 1 Mar 2020 on Hotels
I loved the location , the roof top pool and the staff were lovely . I’ll definitely be back
Comment from Hotel Management
4 Mar 2020 by Dylan Cole, General Manager, Hotel Management
Dear Steven, Many thanks for visiting us and taking the time to share your lovely comments regarding your stay. The team and I look forward to having another opportunity to look after you again, hopefully soon. Kind regards, Dylan Cole General Manager
2 out of 5
by a verified traveller from Brisbane

Posted 24 Feb 2020 on Wotif
It was worn and tired and dirty very disappointing
Comment from Hotel Management
28 Feb 2020 by Dylan Cole, General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to share your feedback. Please allow me to apologise if you left disappointed with your experience. Whilst we do have an aging building we ensure the highest level of upkeep and maintenance, hence I deeply regret if this was not evident during your visit. Please rest assured I have shared your concerns with our Executive Housekeeper to ensure we prevent similar occurrence in the future. Thank you again for your comments and I can only hope that you will provide us another opportunity in the future to demonstrate the improvements we continue to make. Kind regards, Dylan Cole General Manager
4 out of 5
by a verified traveller from Sydney

Posted 22 Feb 2020
Lovely room and a very comfy bed. Clean and good facilities
Comment from Hotel Management
24 Feb 2020 by Dylan Cole, General Manager, Hotel Management
Dear Vicki, Thank you for visiting us and taking the time to share your feedback following your stay. I am happy to read that you enjoyed our facilities and that your overall experience was positive. I do hope that your next travel plans will bring you here again in beautiful Manly in the not too distant future. Kind regards, Dylan Cole General Manager
5 out of 5
by a verified traveller

Great stay!

Posted 22 Feb 2020 on Hotels
Was a great stay
Comment from Hotel Management
24 Feb 2020 by Dylan Cole, General Manager, Hotel Management
Dear Sarah Jane, Many thanks for staying with us and taking the time to share your experience. The team and I are thrilled to hear that you thoroughly enjoyed your time here in beautiful Manly; and we hope to see you again soon! Kind regards, Dylan Cole General Manager