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Reviews of Kyoto Boutique Hotel

3 out of 5
Kyoto Boutique Hotel
2, 6, 8, 10, Block H, Jalan Kota 1/2, Taman Cahaya Kota Puteri, Masai, Johor

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 102 reviews" "
Rating 8 - Good. 48 out of 102 reviews" "
Rating 6 - Okay. 12 out of 102 reviews" "
Rating 4 - Poor. 4 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
As expected for the price point
Stayed 1 night in Dec 2023

6/10 Okay

Jeremiah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had a weird damp smell which is quite smelly. Bedsheets are quite grayish, time to change. Sink in the toilet was faulty, loose.
Stayed 1 night in Dec 2023

8/10 Good

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Cheap and good, curtains in my room could’ve been better built to completely block out the sunlight. The toilet amenities could’ve been better.
Stayed 1 night in Oct 2023

8/10 Good

Normah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
for elderly not so convenient,no coffee shop nearby or food stall.
Stayed 2 nights in Aug 2023

8/10 Good

Lap Ming

Stayed 1 night in Jul 2023

8/10 Good

Pamela

Stayed 1 night in Jun 2023

10/10 Excellent

Yu Heng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, nice service
Stayed 1 night in Sep 2022

8/10 Good

Chow Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy to access
Stayed 1 night in Jun 2022

8/10 Good

Jace

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is a last minute booking on Expedia. I booked a family suite and checked in time was stated 2pm. I arrived at 3.30pm expecting the room to be ready since it was already way past the check-in time, however to my surprise, the staff seems shocked that I checked-in and I was told that the room is not ready. We had to wait at the small lobby for 15mins before we proceed up. First impression is that the hotel is truly to its name, a boutique hotel, thus is only suitable for short stay like a day or 2. The lift is small, and only serves Level G, 1, 2. Despite the No Smoking signs, the upper floor corridor are filled with cigarette smell. When we tapped our card to enter the room, to our surprise, their so called Family Suite is actually 2 rooms with connecting doors, that is their Family Suite. We were disappointed but since it is only for a 1 night stay, we lower our expectations. There is no shower head for you to hold when you shower and it is high up rain down, thus those with kids better be warn. The toilet is also small, thus when you shower, the whole toilet will be wet, the half length glass shower screen is basically redundant. Bed is on a raised platform, comfortable and just nice to the touch. TV channels only has Singapore or Malaysia Channels. The plus point is nearby has many Restoran and kopitiams, many options for meals.
Stayed 1 night in Jun 2022

4/10 Poor

Zhuo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Noisy. Can hear slamming doors in the middle of the night that woke us up by shock. Vinyl flooring is bad and protruding - May cut yourself if you barefoot in the room Nothing is good lol. Didn’t even wanna utilise the toilet
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love so much ❤️
very nice . my family very love it . the entrance walk is so wonderful . love it . so different from another hotels . amazing . the room is so beautiful . got bathtub 👍. my family love it so much ❤️❤️❤️
Stayed 1 night in Jan 2022

10/10 Excellent

Yaw Wee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is very unique, u need to see it by yourself
Stayed 1 night in Mar 2021

10/10 Excellent

Chee Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Lohentheran, Perak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome I Really Love This Hotel The Service Is So Good
Stayed 2 nights in Aug 2020
Response from Nora on 9 Sept,2020
Greeting from Kyoto Boutique Hotel! Thank you for choosing our hotel as your accommodation. We appreciate your positive feedback. We hope to see you again. Thanks. Regards, Kyoto Boutique Hotel.

8/10 Good

Chee Meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020

10/10 Excellent

Shryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable stay . The room design and toilet design is great. Hawker Food is Easily available just downstairs or opposite the lobby .
Stayed 1 night in Jul 2020
Response from Nora on 14 Jul,2020
Greeting from Kyoto Boutique Hotel! Thank you for choosing our hotel as your accommodation, a big thanks for your positive feedback we wish to see you again in the future. Thanks. Regards, Kyoto Boutique Hotel.

10/10 Excellent

Verified traveller

Room a bit small but clean, a lot of convenience store and restoran
Stayed 1 night in Jul 2020
Response from Nora on 14 Jul,2020
Greeting from Kyoto Boutique Hotel! Thank you for staying with us, We hope to see you again. Thanks. Regards, Kyoto Boutique Hotel

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Hew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Great value for money stay! King size bed and bathtub. Glass separating the bedroom and toilet is translucent so it's not for the conservative. Good local food surrounding this hotel!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything okay, except the bath room towel, sweaty smell.
Stayed 1 night in Jun 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design on the hotel. A lot of thought was put into it. My little boy loved the glass fish tank below his feet the moment we entered. Even though the floor still had some strands of hairs, the Queen Deluxe room which we stayed in is overall sufficient and comfortable for us. Many eateries around and parking was easy if it's not during peak hours. Will definitely choose to stay here again.
Stayed 1 night in May 2019

8/10 Good

Lim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service for staff
Stayed 1 night in May 2019

8/10 Good

FOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, basic, cheap and nice hotel. If around there, will go again.
Stayed 1 night in May 2019

10/10 Excellent

Khng Teck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9
Good
Stayed 1 night in Apr 2019

8/10 Good

Jason, Petaling Jaya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros : 1. Location, depending on where you want to go. For me it's super convenient, as the places I go is Tebrau City, Permas Jaya, JB Town. 2. There's food delivery / lots of food to ear nearby. 3. The room quality is great for a budget boutique hotel. Sound proofing is good (don't expect high quality sound proofing, trust me it is good enough for you to have a good night sleep.), though room is small but I wouldn't complain much. 4. Want to have some sweet drinks but don't want to go too far? You can buy from them in the lobby! Or better yet, a 7 eleven nearby! 5. Safe! The most important thing to have when you travel! 6. Water dispenser for the public. Cons : 1, TV channels are a bit messed up, I'm not sure if it's the antenna problem or what but I can only have less than 10 channels available. 2. The water heater is not that hot if you're gonna bath with the max water pressure unless you adjust the water flow slower. 3. The safe PIN is not like what you expected it to be, be sure to ask the front desk for help if you have issues! Otherwise you'll have yourself a beeping safe for the next 10 - 20 mins. 4. Parking is free but if the restaurants are crowded with guests then you'll have to park further. And if the place is well established then you might even have to buy tickets for the parking too!
Stayed 2 nights in Apr 2019

8/10 Good

Kong Yeap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good value coffee plenty to choose quite area
Stayed 1 night in Mar 2019

8/10 Good

VIGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
New hotel .. Clean and comfortable
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Additional sst
So far booked any hotel via hotel.com, it's 1st time I need to pay additional sst upon checked in... upon query, they said it's their rules.. may I know why need to pay?
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Muhammad Akmal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and friendly staff
Stayed 1 night in Mar 2019

10/10 Excellent

Carfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean and cosy
is quite far from city/town
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Wan Azraei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
This is my 2nd time stay at Kyoto Hotel. The family room was amazing and price was really cheap. Except for one condition where the toilet a bit smelly and water cloged. I just stay one night and everything was fine for me.
Stayed 1 night in Jan 2019

8/10 Good

missS, KL, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room design. The only main drawback is that the water couldn't flow through in the basin. Thank you.
Stayed 1 night in Jan 2019

8/10 Good

Nyuk Lean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom disappointment
The hot water shower is not working.
Stayed 1 night in Dec 2018

8/10 Good

Zfr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok .....,...
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy The Hotel Was awesome
Stayed 1 night in Nov 2018
Response from mahi on 30 Nov,2018
Thank you for taking time to review our property😊😉