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2 outdoor pools
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMedan Mall9 min walk
    Popular LocationSri Mariamman Temple18 min walk
    Popular LocationSun Plaza19 min walk
    AirportMedan (KNO-Kuala Namu Intl.)49 min drive

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  • Suite, 1 Bedroom

    Room amenities

    • 56 sq m
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Junior Suite

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsJunior Suite
  • Deluxe Room

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Superior Room

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsSuperior Room

About this area

Medan

In the city centre, Radisson Medan is in an area with good shopping. Travellers who have shopping on the agenda can visit Medan Mall and Sun Plaza.
Visit our Medan travel guide
View in a map
Popular Location

What's nearby

  • Medan Mall - 9 min walk
  • Sri Mariamman Temple - 18 min walk
  • Sun Plaza - 19 min walk
  • Vihara Borobudur - 6 min drive
  • Tjong A Fie's Mansion - 7 min drive

Getting around

  • AirportMedan (KNO-Kuala Namu Intl.) - 49 min drive

About this property

Radisson Medan

4-star hotel, walk to Medan Mall
Along with 2 outdoor pools, this hotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and 24-hour room service. All 219 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and iPod docking stations are standard, as are LCD TVs with cable channels.
Radisson Medan offers 219 forms of accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Safety Protocol (Radisson)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 121000 for adults and IDR 60500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Children's pool
  • Fitness centre

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:30 PM)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 250000.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 121000 for adults and IDR 60500 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Pool access available from 7 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Asean International Hotel Medan
Radisson Medan Hotel
Asean International Medan
Best Western Medan
Medan Best Western
Radisson Medan Hotel
Radisson Medan Medan
Radisson Medan Hotel Medan

Frequently asked questions

Can I cancel my reservation for free at Radisson Medan and receive a full refund?
Yes, Radisson Medan offers free cancellation on select room rates, because flexibility matters! Please refer to Radisson Medan cancellation policy on our site for more details about any exclusions or requirements.
Does Radisson Medan have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7 AM to 9 PM.
Is Radisson Medan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Radisson Medan?
Limited spots are available.
What time is check-in at Radisson Medan?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Radisson Medan?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is Radisson Medan located?
Located in the heart of Medan, this hotel is within 1 mile (2 km) of Sri Mariamman Temple, Medan Mall and Sun Plaza. Vihara Borobudur and Tjong A Fie's Mansion are also within 2 miles (3 km).
3.8
Good
54 reviews
5 - Excellent
15
4 - Good
24
3 - Okay
6
2 - Poor
7
1 - Terrible
2

3.8/5

Cleanliness

3.9/5

Staff & service

4.2/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Staff & service, room comfort
Comfortable but dated
Very comfy bed. Very friendly staff. Average breakfast but decent range / selection to chose from. Nice pool and sun area. Could be cleaner and needs renovation. Wouldn’t go back
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money hotel
Great location, nice big bed. Great value for money, especially after a weekend of camping in the jungle. 1 hour away from international airport.
Stayed 1 night in Oct 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The pool was a bit small to do laps. The 2 lifts were a bit slow in serving those who stay on higher floors. There was however an unpleasant experience whereby we were not told clearly on the pricing of hotel breakfast. There was apparently a kind of miscommunication whereby some of my friends were upset about paying a bit more when checking out.
Stayed 3 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

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