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Townhouse 799 Royal Palms Hotel - Lily Collection

3.0 star property
Hotel in Mumbai with free breakfast and 24-hour front desk

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Photo gallery for Townhouse 799 Royal Palms Hotel - Lily Collection

Exterior
Exterior
Free WiFi, bed sheets
Reception
Bathroom
Townhouse 799 Royal Palms Hotel - Lily Collection in Goregaon offers a convenient base with practical amenities. Guests enjoy continental breakfast, dry cleaning services, free WiFi, and helpful multilingual staff for luggage storage.

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
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Showing 1 of 1 room

View all photos for Deluxe Suite

Free WiFi, bed sheets

Deluxe Suite

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
1, Royal Palms Villa Road,, Royal Palms Estate,Aarey Colony,Goregaon, Mumbai, Maharashtra, 400065

Getting around

  • Kurar Village Station - 7 min drive
  • Dindoshi Station - 7 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 36 min drive

About this property

Townhouse 799 Royal Palms Hotel - Lily Collection

Hotel located in Goregaon
Townhouse 799 Royal Palms Hotel - Lily Collection provides amenities, such as free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property, luggage storage and a TV in reception
  • A lift, a 24-hour front desk and multilingual staff
Room features
All 52 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping and electrical adapters/chargers

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. PAN cards are not accepted. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Capital O 44161 Royal Palms Hotel Lily Collection
Townhouse 799 Royal Palms Hotel - Lily Collection Hotel
Townhouse 799 Royal Palms Hotel - Lily Collection Mumbai
Townhouse 799 Royal Palms Hotel - Lily Collection Hotel Mumbai

Frequently asked questions

Is Townhouse 799 Royal Palms Hotel - Lily Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Townhouse 799 Royal Palms Hotel - Lily Collection?

Self-parking is free at this property.

What time is check-in at Townhouse 799 Royal Palms Hotel - Lily Collection?

Check-in start time: noon; check-in end time: 11:30 AM. After-hours check-in is not available.

What time is check-out at Townhouse 799 Royal Palms Hotel - Lily Collection?

Checkout is at 11 AM.

Where is Townhouse 799 Royal Palms Hotel - Lily Collection located?

Located in Goregaon, this hotel is within 2 miles (3 km) of Whistling Woods International, Vihar Lake and Film City. Santacruz Electronic Export Processing Zone and Sanjay Gandhi National Park are also within 3 miles (5 km).

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Townhouse 799 Royal Palms Hotel - Lily Collection Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

2.8/10

Cleanliness

2.0/10

Staff & service

6.0/10

Amenities

2.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abdul kareem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was a very bad experience of my life

The hotel was advertised on the basis that it is three stars, but in fact, when I arrived, I found it not even worthy of one star,
Stayed 2 nights in Nov 2022

2/10 Terrible

Writik

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor services. Rude manager don't have the basic etiquette to talk to another person. Breakfast comes after 5 reminders. No tv and ac remote provided. Ghostly atmosphere of the hotel. Unclean bathroom. Only open to cheat customers.
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely bad hotel, worst service from Hotels.com

The hotel if you can call it one is extremely poorly maintained. We were offered a room which was full of mold, wall plaster coming off and smelly. The room had no towel, the bathtub was probably cleaned a decade ago with hair and what not still stuck dry. On complaining, the management offered to move us to another room, but the condition was not much different. So, we decided to check out. Then started an almost 5-hour misery with Hotels.com support to try and get another reservation which after several calls and hang ups never materialized. The only plus if one may call it is that I ended losing only 2k here having used some vouchers for the rest. All in all my friend ended up suffering in the moldy room for 5 hours and ended up with severe allergic reactions and Hotels.com did nothing to help even though the hotel management agreed that their property was not up to the mark and that they are ready for a full refund if Hotels.com would connect with them which unfortunately did not happen. Me and my friends are never using Hotels.com ever again after this experience.
Stayed 3 nights in Nov 2019