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Aparthotel

Sonder Lafayette Square

4.0 star property
Aparthotel units with kitchens, a short walk to Canal Street

Choose dates to view prices

Photo gallery for Sonder Lafayette Square

Free toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Air conditioning

Room options

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About the area

Map
St. Charles Ave, Gravier Street, New Orleans, LA, 70130

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

About this property

Sonder Lafayette Square

Upscale aparthotel near Canal Street
Close to Caesars New Orleans Casino and Bourbon Street, Sonder Lafayette Square has plenty to offer. Guests can connect to WiFi in public areas (surcharge).
Other perks at this aparthotel include:
  • Smoke-free property and a lift
Room features
All guest rooms are individually furnished, and offer comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchens and fridges

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Charles Elegant Suites Sonder Apartment New Orleans
St. Charles Elegant Suites Sonder Apartment
St. Charles Elegant Suites Sonder New Orleans
St. Charles Elegant Suites Sonder
St Charles egant Suites Sonr
Sonder Lafayette Square Aparthotel
Sonder Lafayette Square New Orleans
Sonder Lafayette Square Aparthotel New Orleans

Frequently asked questions

Is Sonder Lafayette Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonder Lafayette Square?

This property doesn't offer parking.

What time is check-in at Sonder Lafayette Square?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Sonder Lafayette Square?

Checkout is at 11 AM.

Where is Sonder Lafayette Square located?

Located in New Orleans Central Business District, this aparthotel is within a 5-minute walk of Canal Street and Bourbon Street. Caesars New Orleans Casino and Caesars Superdome are also within 15 minutes. St. Charles at Union Streetcar Stop and Carondelet at Gravier Stop are within a 2-minute walk.

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Sonder Lafayette Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 153 reviews
Rating 8 - Good. 23 out of 153 reviews
Rating 6 - Okay. 18 out of 153 reviews
Rating 4 - Poor. 9 out of 153 reviews
Rating 2 - Terrible. 10 out of 153 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mami

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is very clean and so comfortable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vinicius

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent accommodation! Great location!
Stayed 3 nights in Feb 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location really clean place!
Stayed 2 nights in Jul 2022

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property and it’s location!
Stayed 3 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was perfect for our family.
Stayed 1 night in Nov 2023

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities, communication
This space was absolutely stunning! The terrace was massive and so lovely. It was a great location right outside of the hustle and bustle, easy to walk to the local attractions or get a cheap Uber.

10/10 Excellent

Vernon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious and close to everything.
Stayed 2 nights in Oct 2022

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms are super clean and everything was tastefully decorated.. We had a private terrace and loved it! Property is closed proximity to all our interests that we just walked.. Highly recommend and will definitely book again the next time we visit!
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Room comfort, communication
The location was perfect. The pictures were exactly like the rooms. Very clean and convenient to attend counting crows concert Friday night and hang out in French quarter over weekend. We had a HOOT !!!!
Stayed 3 nights in Aug 2023

8/10 Good

Wynee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was great, two spots across the street for a quick bite, cafe style. Small store next door to pick up snacks. No No TV in bedroom which would have been good to lounge in bed
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new appt. very well situated. Was brand new. Few little snags which I am sure will be sorted. Would highly recommend. A S.
Stayed 5 nights in May 2018

6/10 Okay

Verified traveller

Liked: Communication
Property in need of repair. Mostly cosmetic repair. The toilet stopped working and they quickly repaired it. Could be a beautiful property if better maintenance. Great location
Stayed 3 nights in Dec 2022

8/10 Good

Ameka

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay in new orleans, walkable to food, bourbon st. And superdome. Sonder was roomy had plenty of space, nice amenities. Sonder chat was helpful and responded very fast when issues arise. A few issues we encountered; -building door not opening with code (quick to help on app but sucks at night from the walk) -pull out bed had stain, shower drain issues ( sonder came and fixed within the hours) Good location and place to stay even with the small issues.

10/10 Excellent

Chy

Liked: Cleanliness, property conditions & facilities, communication
Beautiful property in downtown New Orleans. 4 min walk from french quarter. The balcony was great, we used it every night. Very spacious apartment for my mom me and my boyfriend. It was our first time to New Orleans and this property made it such a pleasant experience. Small grocery store right below us and also cafes right across the street. Sonder was quick to respond with any questions. Access to the property was quick and easy. We used the parking garage right across the street on Gravier st. Highly recommend this property and will use sonder for next stay. Thank you for such a great experience.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its located in the business district which is a little laid back but walking distance to most places and the street car stop is about 20ft from the door. There is a store right next to the entrance. I expected some type of odd smells in the place but everything looked clean and smelled clean from the hallways to the rm. The apartment look like the pictures but it doesn't hit you until you see it in person. The restaurants across the street serve most of New Orleans famous cuisines with nice portions. Unbelievable place for the price. Sonders Lafayette Sq. is the Sh#$.
Stayed 3 nights in Jul 2022

4/10 Poor

Justin

Disliked: Room comfort

The apartment that care forgot

The apartment looked rough. There were marks and stains all over the walls - including the ceilings. The windows were so dirty that it looked like it was overcast on a sunny day. 2 of the 3 lights above the island / sink area were out. Bedroom and bathroom doors did not close. In general, this looked like it had been a party house for years - not the beautiful apartment pictured in the listing.
Stayed 4 nights in Jul 2023

4/10 Poor

Justin

Disliked: Room comfort

Everything was broken / Great Location

Apartment was in rough shape. So many fixtures were either broken or in misuse that it would be hard to name them all. Beds were uncomfortable - one was folding in on itself even with only a petite woman sleeping in it. Sheets were hard. No full length mirror. Alarm going off in the “lobby” daily and the entry was difficult. It is unfortunate that this place is uncared for because it’s a beautiful building in a great part of town.
Stayed 4 nights in Jul 2023

6/10 Okay

Kevin

Liked: Amenities
Disliked: Cleanliness, communication
The place is difficult to find. Just a green door with the street number on it and a keypad next to it. The bathroom floor was dirty, the heat lamp/fan was dirty, one of the lights at the vanity sink was out. the bathtub did not hold water, and I don't think two towels are enough (there is no daily room service). The furniture was comfortable. The kitchen and laundry are nice touches, but not necessary for short stays. This was my first stay at a Sonder, I thought I would like it since I am a very independent person. But I found it odd to have absolutely no employees visible on the property. Given the pricing of the rooms, I will likely stay elsewhere.
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Great communication

I enjoyed the instant 24 hours communications. There was a moment that my passcode did not work. It was frustrating but using the chat function on the app and talking to an actual agent helped me get this resolved. I was not too pleased with the 4 pm check-in but was able to get my party checked in 30 mins early. The place was very clean. I liked the easy check-out with less tasks for me to do before I left. The location was 2 blocks from Canal street and was close to a lot of eateries and bars! There was some stains and a large area in the bathroom that had paint peeled. I believe it came from moisture. Also was very surprised how comfortable the sofa bed was!
Stayed 3 nights in May 2023

2/10 Terrible

Jonah

Disliked: Cleanliness
Arrived to dirty sheets, bathroom, and kitchen. Took them four days to bring me clean sheets - never cleaned the bathroom or kitchen. Day three there was not hot water. Lastly, they somehow didn’t receive my request through their app for the late checkout so I had to leave earlier than anticipated. When I talked to someone on the phone they said “oh you booked through Expedia, take it up with them”. Really disappointed!

6/10 Okay

Lanette

Liked: Communication
Disliked: Property conditions & facilities
Entering the property, it smells wonderful and is warehouse chic. When we got to our unit, a piece of the furniture was broken. The water pressure was a trickle in the bathroom sink. Not the end of the world, I suppose, because it was spacious and had a very modern full kitchen. Unfortunately, the fridge didn’t work, and I had to throw out the food I stored in it. After multiple attempts to reach the property managers to rectify it, the fridge never worked. They gave us a $200 refund, in the end. It could be a really nice space; I hope they can handle these issues for future guests.
Stayed 3 nights in Aug 2022

4/10 Poor

Jonathan

Liked: Room comfort
Disliked: Communication

Great property bad elevator and washing machine.

The property itself was very nice. I would have said excellent with slightly better maintenance. The biggest issue was an elevator that only worked one of the four days we were there. This was a major issue as we were on the fourth floor and had to carry luggage up and down the emergency stairs. Not fun. Another issues was the clothes washing machine was non functional. While not all hotels and bnbs have them it was an amenity that we paid for but was not available to use. The last issue was while the property is listed as non smoking the main entrance lobby reeked of marijuana so bad that we told our kids to hold their breath every time we exited or entered the property. Will probably not stay at another Sonder property due to these issues.
Stayed 3 nights in Nov 2023

8/10 Good

Kellie

Liked: Cleanliness, communication

The pros and the cons.

The location can't be beat, that's for sure. Within walking distance of Bourbon Street, shopping, restaurants, and historical locations. The balcony was wonderful to sit and people watch however it would be nice if there were outdoor chairs and a small table. The breakfast place across the street was helpful and the trolley stop right in front of the unit made getting around the city easy. The place itself was nicely appointed however the beds were very hard, and the sheets and towels were sharp and stiff. Overall it is a need of repainting. There were simple items missing that we would have expected to be there such as hand soap in the bathroom, napkins or paper towels, and a dish towel in the kitchen. It is very loud so you'll have to be comfortable with the trolley going back and forth in front of the unit along with horns and street noise well into the night. The store beneath the unit, while extremely accommodating and has everything from suitcases to wine, does play music that can be heard in the bedrooms. The walls are very thin and the hallway is noisy so it is definitely not an exceptionally quiet location. Overall, the value was good.
Stayed 4 nights in Oct 2023

8/10 Good

Kaili

Liked: Cleanliness, property conditions & facilities
Very clean. Very spacious. Beds are comfortable,too! The reason I didn't give it 5 stars is the noise above our room in the early morning, say 6:30 am!! I contacted Sonder immediately after we were awaken by the loud banging noise the first day. Apparently Sonder didn't take action, because it happened the next morning,too! Loud banging construction souds heavy walking steps above our ceiling in the early morning. After some comunication, Sonder refunded partial of our payment, but that was after some not-so-pleasant conversation. Another issue is the washer was leaking water when used. Other than that, we were really pleased with its location and room cleanness. Downside of Sonder is that there is no reception, meaning there is no luggage storage if arrive early or after check-out. This to our awareness before booking Sonder though, just want to share this point.
Stayed 3 nights in Nov 2022

6/10 Okay

evie

Liked: Cleanliness, room comfort, communication
After reading all the reviews I took a chance booking this for Mardi gra. I booked a 1 bedroom with a balcony overlooking st. Charles street. I booked a year in advance and confirmed directly with Sondar 2 months prior to arrival. Upon arrival I was placed in a 1 bedroom with no balcony. Contacted Sondar immediately. I was moved to a two bedroom over looking St. Charles street via window that did not open. They credited me $100 which I do not feel was sufficient compensation for not getting the balcony. I did not need two rooms. Extremely frustrating. My advice. It was a cute place but I would not book with them again due to their inconsistencies with booking. If you are unbothered by booking one thing and getting another for the same price this is the spot for you. Great location and clean apartments but would never book with Sondar again unless they provided me with a refund for the inconvenience of not being able to watch the parade after booking so far in advance.
Stayed 3 nights in Feb 2023