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2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.3 out of 5 Excellent
213 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Map

Explore the area

Popular LocationKiroro Resort13 min walk
Popular LocationAsarigawa Hot Spring25 min drive
Popular LocationKokusai Ski Resort38 min drive
AirportSapporo (OKD-Okadama)52 min drive

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  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 77 sq m
    • Sleeps 4
    More detailsSuite, 1 Bedroom, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 31 sq m
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Grand Suite, 2 Single Beds, Non Smoking (Grande Room)

    Room amenities

    • 57 sq m
    • Sleeps 4
    More detailsGrand Suite, 2 Single Beds, Non Smoking (Grande Room)
  • Suite, 2 Single Beds, Non Smoking

    Room amenities

    • 96 sq m
    • Sleeps 4
    More detailsSuite, 2 Single Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking (Premium Deluxe)

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsPremium Room, 1 King Bed, Non Smoking (Premium Deluxe)
  • Room, 2 Single Beds, Non Smoking (Japanese Room)

    Room amenities

    • 39 sq m
    • Sleeps 4
    More detailsRoom, 2 Single Beds, Non Smoking (Japanese Room)
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Premium Room, 2 Single Beds, Non Smoking (Premium Deluxe)

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsPremium Room, 2 Single Beds, Non Smoking (Premium Deluxe)

About this area

Akaigawa

Sheraton Hokkaido Kiroro Resort is located in Akaigawa. Otaru Music Box Museum and Otaru City Art Museum are cultural highlights, and some of the area's activities can be experienced at Kiroro Resort and Shin Nihonkai Ferry. Travelling with kids? Consider Tonden Farm and Yamamoto Sightseeing Orchard. Looking to get your feet wet? Kayaking, rafting and fishing adventures can be found near the property.
Visit our Akaigawa travel guide
View in a map
Popular Location

What's nearby

  • Kiroro Resort - 13 min walk
  • Kita-no-homare Brewery Shusen-kan Museum - 24 min drive
  • Asarigawa Hot Spring - 25 min drive
  • Otaru Music Box Museum - 25 min drive
  • Kokusai Ski Resort - 38 min drive

Getting around

  • Inaho Station - 39 min drive
  • AirportSapporo (CTS-New Chitose) - 83 min drive

Restaurants

  • Where to eat
  • Rivierouge – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily.
  • Hokki – Restaurant offering Japanese cuisine. Serves dinner daily.
  • Mountain Cafe & Bar – Serves light fare daily.
  • Lumiere – Serves lunch daily.

About this property

Sheraton Hokkaido Kiroro Resort

Ski-in/ski-out access for family fun on the slopes
Ski into Sheraton Hokkaido Kiroro Resort, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a sauna. All 140 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with DVD players. Room service (during limited hours), premium bedding and hairdryers are among the other amenities available to guests.
Sheraton Hokkaido Kiroro Resort offers 140 forms of air-conditioned accommodation with DVD players and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, toilets with an electronic bidet and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, ski-in/ski-out access, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2720 for adults and JPY 1800 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • 8 outdoor tennis courts
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Hot springs
  • Karaoke
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Hot tub
  • Table tennis
  • Tennis

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • DVD player
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Spa

  • Hot springs open from 3:00 PM to 9:00 PM

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bath
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Electronic bidet
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 21 April 2020 to 27 November 2020 (dates subject to change).
The property is closed during June, October and November.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for JPY 8701.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2720 for adults and JPY 1800 for children (approximately)
  • Rollaway bed fee: JPY 8701.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Pool access available from 3 PM to 9 PM
Hot springs access available from 3:00 PM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sheraton Hokkaido Kiroro Resort Akaigawa
Sheraton Hokkaido Kiroro Resort
Sheraton Hokkaido Kiroro Akaigawa
Sheraton Hokkaido Kiroro
Sheraton Hokkaido Kiroro Resort Japan
Sheraton Hokkaido Kiroro
Sheraton Hokkaido Kiroro Resort Hotel
Sheraton Hokkaido Kiroro Resort Akaigawa
Sheraton Hokkaido Kiroro Resort Hotel Akaigawa

Frequently asked questions

Can I cancel my reservation for free at Sheraton Hokkaido Kiroro Resort and receive a full refund?
Yes, Sheraton Hokkaido Kiroro Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hokkaido Kiroro Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Hokkaido Kiroro Resort have a pool?
Yes, this property has 2 Indoor pools, an outdoor pool and a children's pool. Pool access is from 3 PM to 9 PM.
Is Sheraton Hokkaido Kiroro Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sheraton Hokkaido Kiroro Resort?
Self-parking is free at this property.
What time is check-in at Sheraton Hokkaido Kiroro Resort?
Check-in is from 3 PM to midnight.
What time is check-out at Sheraton Hokkaido Kiroro Resort?
Checkout is at noon.
Where is Sheraton Hokkaido Kiroro Resort located?
Located in the mountains, this Akaigawa hotel offering ski-in/ski-out access is 0.7 mi (1.1 km) from Kiroro Resort and within 16 mi (25 km) of Sakaimachi Street and Tonden Farm. Otaru Music Box Museum and Kita-no-homare Brewery Shusen-kan Museum are also within 16 miles (25 km).
4.3
Excellent
5 - Excellent
98
4 - Good
87
3 - Okay
18
2 - Poor
4
1 - Terrible
6

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in/out convenience. Spacious rooms and excellent overall cleanliness.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, view, cleanliness and space.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is just next to the ski rental. Great as well as they provide ski equipment lockers for hotel staying guests at Basement 1.
Stayed 4 nights in Jan 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Good ski in ski out resort, nice snow, powder, but onsen is a bit small
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Nice property with sub par service
Nice property, seasonal staff brings level of service way down...
Stayed 4 nights in Dec 2019

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