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2 indoor pools, outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.3/5 Excellent
213 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationKiroro Resort13 min walk
Popular LocationTonden Farm7 min drive
Popular LocationMount Tengu31 min drive
AirportSapporo (OKD-Okadama)52 min drive

Choose dates to view prices

  • Deluxe Room, 2 Single Beds

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds (Premium Deluxe)

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds (Premium Deluxe)
  • Deluxe Room, 1 King Bed (Premium Deluxe)

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed (Premium Deluxe)
  • Room, 2 Single Beds (Japanese Room)

    Room amenities

    • 39 sq m
    • Sleeps 4
    More detailsRoom, 2 Single Beds (Japanese Room)
  • Grand Suite, 2 Single Beds (Grande Room)

    Room amenities

    • 57 sq m
    • Sleeps 4
    More detailsGrand Suite, 2 Single Beds (Grande Room)
  • Suite, 2 Single Beds

    Room amenities

    • 96 sq m
    • Sleeps 4
    More detailsSuite, 2 Single Beds
  • Suite, 1 Bedroom

    Room amenities

    • 77 sq m
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Standard Room, 2 Single Beds

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Pet Friendly Deluxe Twin, Guest room, 2 Twin/Single Bed(s)

    Room amenities

    • 31 sq m
    • Sleeps 2
    More detailsPet Friendly Deluxe Twin, Guest room, 2 Twin/Single Bed(s)

About this area

Akaigawa

Sheraton Hokkaido Kiroro Resort is located in Akaigawa. Kita-no-homare Brewery Shusen-kan Museum and Syusenkan are cultural highlights, and some of the area's activities can be experienced at Kiroro Resort and Shin Nihonkai Ferry. Travelling with kids? Consider Tonden Farm and Yamamoto Sightseeing Orchard. Looking to get your feet wet? Kayaking, rafting and fishing adventures can be found near the property.
Visit our Akaigawa travel guide
View in a map
Popular Location

What's nearby

  • Kiroro Resort - 13 min walk
  • Tonden Farm - 7 min drive
  • Asarigawa Hot Spring - 25 min drive
  • Mount Tengu - 31 min drive
  • Kokusai Ski Resort - 38 min drive

Getting around

  • Inaho Station - 39 min drive
  • Sapporo (CTS-New Chitose) - 83 min drive

Restaurants

  • Where to eat
  • Rivierouge – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily.
  • Hokki – Restaurant offering Japanese cuisine. Serves dinner daily.
  • Mountain Cafe & Bar – Serves light fare daily.
  • Lumiere – Serves lunch daily.

About this property

Sheraton Hokkaido Kiroro Resort

Ski-in/ski-out access for family fun on the slopes
Ski into Sheraton Hokkaido Kiroro Resort, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a sauna. All 140 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with DVD players. Room service (during limited hours), premium bedding and hairdryers are among the other amenities available to guests.
Sheraton Hokkaido Kiroro Resort offers 140 forms of air-conditioned accommodation with DVD players and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, toilets with an electronic bidet and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2720 for adults and JPY 1300 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Bike hire
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Hot springs
  • Karaoke
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Hot tub
  • Table tennis
  • Tennis

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Spa

  • Hot springs open from 3:00 PM to 9:00 PM

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Premium bedding

Bathroom

  • Electronic bidet
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for JPY 5500.00 per day.
Cots (infant beds) are available for JPY 2160.00 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2720 for adults and JPY 1300 for children (approximately)
  • Crib (infant bed) fee: JPY 2160.00 per stay
  • Rollaway bed fee: JPY 5500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines

We should mention

Pool access available from 3 PM to 9 PM
Hot springs access available from 3:00 PM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Sheraton Hokkaido Kiroro Resort and receive a full refund?
Yes, Sheraton Hokkaido Kiroro Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hokkaido Kiroro Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 indoor pools, an outdoor pool and a children's pool. Pool access is from 3 PM to 9 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Sheraton Hokkaido Kiroro Resort?
Check-in is from 3 PM to midnight.
What time is check-out at Sheraton Hokkaido Kiroro Resort?
Checkout is at noon.
Where is this hotel located?
Located in the mountains, this Akaigawa hotel offering ski-in/ski-out access is 0.7 mi (1.1 km) from Kiroro Resort and within 16 mi (25 km) of Sakaimachi Street and Tonden Farm. Kita-no-homare Brewery Shusen-kan Museum and Syusenkan are also within 16 miles (25 km).

Guest reviews

Overall score and ratings for Sheraton Hokkaido Kiroro Resort

4.3
Excellent
5 - Excellent
98
4 - Good
87
3 - Okay
18
2 - Mediocre
4
1 - Poor
6
4.4
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ski in/out convenience. Spacious rooms and excellent overall cleanliness.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location, view, cleanliness and space.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient as it is just next to the ski rental. Great as well as they provide ski equipment lockers for hotel staying guests at Basement 1.

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Good ski in ski out resort, nice snow, powder, but onsen is a bit small

Stayed 1 night in Jan 2020