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ANA Crowne Plaza Osaka by IHG

4.5 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

ANA Crowne Plaza Osaka offers modern luxury and convenience, with international cuisine and shopping at guests' fingertips. Unwind with coffee or hair treatments, then rejuvenate in the sauna or indoor pool. Six on-site restaurants and attentive staff ensure a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Room service

About the area

Map
1-3-1 Dojimahama, Kita-Ku, Osaka, Osaka-fu, 530 0004

What's nearby

  • Osaka Station City - 10 min walk - 0.9 km
  • Grand Front Osaka Mall - 13 min walk - 1.2 km
  • Umeda Sky Building - 19 min walk - 1.6 km
  • Dotonbori - 3 min drive - 3.9 km
  • Osaka Castle - 7 min drive - 3.2 km

Getting around

  • Oebashi Station - 3 min walk
  • Higobashi Station - 7 min walk
  • Osaka (ITM-Itami) - 28 min drive

About this property

ANA Crowne Plaza Osaka by IHG

Luxury hotel near Osaka Station City
Located close to Grand Front Osaka Mall and Osaka International Convention Center, ANA Crowne Plaza Osaka by IHG provides shopping on-site, a coffee shop/cafe and a hair salon. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • A water dispenser, a lift and a gift shop
  • Luggage storage, concierge services and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 473 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Fridges, free tea bags/instant coffee and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe in the park
  • Dojima Teppanyaki
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's restaurant, Tankuma Kitamise, will close permanently on February 28, 2025. Breakfast will be available at the Cafe in the Park as of March 1, 2025.
This hotel will close permanently on October 15, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Hotel Osaka
ANA Crowne Plaza Osaka
ANA Osaka
ANA Osaka Crowne Plaza
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Crowne Plaza Osaka
Crowne Plaza Osaka ANA
Osaka ANA
Osaka ANA Crowne Plaza
Osaka Crowne Plaza
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ANA Crowne Plaza Osaka Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Osaka
ANA Crowne Plaza Osaka by IHG Hotel
ANA Crowne Plaza Osaka by IHG Osaka
ANA Crowne Plaza Osaka an IHG Hotel
ANA Crowne Plaza Osaka by IHG Hotel Osaka

Frequently asked questions

Is ANA Crowne Plaza Osaka by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Osaka by IHG?

Self-parking is available for JPY 2000 per night.

What time is check-in at ANA Crowne Plaza Osaka by IHG?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at ANA Crowne Plaza Osaka by IHG?

Checkout is at noon.

Where is ANA Crowne Plaza Osaka by IHG located?

Located in Kita, this luxury hotel is within a 15-minute walk of Osaka City Hall and Osaka Station City. Grand Front Osaka Mall and Osaka International Convention Center are also within 1 mile (2 km). Oebashi Station is only a 3-minute walk and Higobashi Station is 7 minutes.

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ANA Crowne Plaza Osaka by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bruno

Liked: Staff & service, amenities, property conditions & facilities
Hotel is closing this year - surprising as we appreciated our stay while visiting Osaka. Not the best location, but a good one and still close to Osaka station (to go to Kyoto) and the M-line (to go towards Namba station - Dotonbori - and transit to Nara). Not as clean as it could be (dust), but otherwise great experience. Breakfast, tea time and happy hours are really nice plus for “club premium”.
Stayed 3 nights in Aug 2025

10/10 Excellent

jinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff ,super clean hotel and comfortable bed , breakfast was excellent and overall the best stay there
Stayed 6 nights in Dec 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ANA Crowne is a delightful hotel. Good restaurants, excellent staff. We would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite hotels in Osaka. The hotel has a nice understated ambiance. The rooms are well-appointed and very clean. The staff is helpful and knowledgeable about the restaurants and directions to various venues. Adjacent to a beautiful park.
Stayed 4 nights in Dec 2024

8/10 Good

KAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 3 nights in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and the bathroom was superb. Showers had a temperature setting with both overhead and handheld showers and a separate bathtub. Great view of the city as well.
Stayed 2 nights in Apr 2023

8/10 Good

Johannes

Everything was fine. Only complaint is that the windows were a bit dirty. They were fine when I stayed on 18/F from May 1-6 but were dirty on 14/F from May 11-17. Both times facing north towards Umeda. It’s not a huge issue and perhaps unavoidable.
Stayed 6 nights in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property shows how US hotel brands are often far nicer abroad than at home. Although moderately priced this hotel exceeded our expectations in every way. We were sorry to leave. Be sure to book a room on the club level.
Stayed 4 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact but fabulous rooms

Good location. Good lounge but beware the music is hard on the ears!
Stayed 2 nights in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for walking the city!

A very nice hotel in a good location. The room was a bit compact but they did a good job of maximizing the space and making use of every inch of it! The customer service was very good. We stayed on the club level and had access to the lounge for afternoon tea and Happy Hour. The food was average and a bit repetitive during our stay but the staff was very friendly and helpful.
Stayed 6 nights in Jan 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant time over 9 days. Some minor damage to walls but nothing major to worry. Bit of dust on the vent over the bath but otherwise very clean and we were well looked after
Stayed 9 nights in Jan 2024

6/10 Okay

Sander

Hotel is very old but ok. Not more than that. Non-smoking rooms still smell like smoke and there are no sockets around the bed. Check-in process took long.
Stayed 2 nights in Sep 2024

6/10 Okay

Emily

Disliked: Amenities
The hotel is closing down by the end of the year, and it shows. The room was pretty old and needed a refresh. The beds were very uncomfortable and slouched in the middle, so if two people are sharing a bed, you both end up in the middle, squashed. 2 of the 3 restaurants were already closed, which we didn't know about until we arrived. This was one of the reasons we booked the hotel, so that was disappointing. Check-in wasn't until 3 pm, so we had a drink at the onsite cafe. We got 4 soft drinks and it ended up costing over $50 AUD. The location was great, right near the station and lots of food places a few steps away.
Stayed 4 nights in Apr 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is approximately 15min walk to Osaka Station making it very walkable. We stayed in a Premium Room which provides access to Club Lounge on 24th floor and ability to access this for light breakfasts, afternoon tea, and light dinner as well as complimentary wine/beer from 6pm-8pm. While the premium room was slightly smaller than expected access to the Club Lounge made it worth it. The hotel also has a small pool. The one downside is tour buses lso use this hotel making breakfast very busy in the morning and the breakfast area really isn't large enough for the number of guests.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique area of Osaka to stay in especially at night time, full on cabaret area. The hotel staff were on the ball with all we could have asked for. The room was very clean and the bathroom was very convenient for our family of five. The view of the city was exceptional and access to restaurants in the Kita Ward was exactly what we were looking for. The walk to Osaka palace and Dotonbori were beyond us, recommend a taxi or train. Plenty to explore in this hotel for facilities but we didn't spend enough time at hotel to do this. I would recommend this hotel, good value for money.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic 3 night stay at the ANA Crowne Plaza, Osaka. From check in, to check out. I found all the staff to be very helpful and polite. My room was fine, a very comfortable bed, with a range of pillows. The daily room clean was very flexible. It was always a please going back into the room. I used the fitness room, which was mainly set up for CV workouts. I had the buffet breakfast, which was fresh, with an excellent selection of western and Japanese food and tasted lovely. The hotel is a 5 min walk from the nearest Metro station. I would have no hesitation in staying there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No longer has free shuttle service from Osaka train station....makes property distant....
Stayed 3 nights in Oct 2022

6/10 Okay

Alicia

We stayed as a family and they didnt like taking any rubbish out of the room, it was much smaller than expected with the double beds more like king singles and if we were any older we couldnt have a shower as you had to climb into a fairly high bath
Stayed 9 nights in Jun 2023

8/10 Good

Nobuko

Liked: Cleanliness, staff & service
フロント担当の方々が、笑顔で説明をしてくれ慣れない土地での観光を楽しめました。 10月15日に閉館してしまう事が残念です。
Stayed 1 night in Sep 2025

10/10 Excellent

syogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近所にコンビニはあるが、飯屋が全くない。
Stayed 2 nights in Sep 2025

10/10 Excellent

Masafumi

Liked: Cleanliness, amenities
万博に行きやすい！
Stayed 2 nights in Aug 2025

10/10 Excellent

HARUKO

Liked: Cleanliness, staff & service, property conditions & facilities
ロケーションが良かった。今回、クラブラウンジからのビューは最高でした。 ホテルが、10月中旬に閉まってしまうみたいですので、もう一度、ステイしようと思います。
Stayed 1 night in Aug 2025

8/10 Good

SEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities
バランス良い
Stayed 3 nights in Aug 2025

8/10 Good

YUKINOBU

Liked: Cleanliness
とても良かったが、事前にプールに入れない情報が、わかりずらかった。
Stayed 2 nights in Aug 2025

8/10 Good

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通の便が良く、大阪、神戸、京都観光が楽しめたので、満足しています。
Stayed 2 nights in Aug 2025