COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window
See all properties

Overview of HOTEL MYSTAYS Shinsaibashi East

Photo gallery

Featured image
In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access
In-room safe, free WiFi, wheelchair access

HOTEL MYSTAYS Shinsaibashi East

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKuromon Ichiba Market10 min walk
    Popular LocationAmerikamura12 min walk
    Popular LocationNipponbashi14 min walk
    AirportOsaka (KIX-Kansai Intl.)62 min drive

Choose dates to view prices

About this area

Osaka

Located in Osaka's Namba neighbourhood, HOTEL MYSTAYS Shinsaibashi East is in the city centre and near a metro station. Tsutenkaku Tower and Osaka Castle are notable landmarks, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan. Enjoy an event or a match at Kyocera Dome Osaka, and consider making time for Kidzania Koshien Theme Park—a top attraction that's not to be missed.
Visit our Osaka travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Kuromon Ichiba Market - 10 min walk
  • Shinsaibashi Shopping Arcade - 11 min walk
  • Ikukunitama Shrine - 12 min walk
  • Amerikamura - 12 min walk
  • Nipponbashi - 14 min walk

Getting around

  • Matsuyamachi Station - 7 min walk
  • Kitntetsu-Nipponbashi Station - 11 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

About this property

HOTEL MYSTAYS Shinsaibashi East

3-star Osaka hotel in Namba, near Nipponbashi
A restaurant, a 24-hour front desk and multilingual staff are available at this hotel. WiFi in public areas is free. All 85 rooms offer in-room free WiFi, flat-screen TVs with satellite channels, and safes.
HOTEL MYSTAYS Shinsaibashi East offers 85 forms of accommodation with a safe. Flat-screen televisions come with satellite channels.

Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: JPY 800 per person
  • 1 restaurant

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Electronic bidet
  • Hairdryer (on request)
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Safe

Policies

Check-in

Check-in from 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 01 2020 to March 1 2021 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: JPY 800 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hot springs access is not included in the room rate for children ages 4-6 whose stay is included in the rate; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grampus Inn Shinsaibashi Osaka
HOTEL MYSTAYS Shinsaibashi East Osaka
Grampus Shinsaibashi Osaka
Grampus Shinsaibashi
MYSTAYS Shinsaibashi East Osaka
MYSTAYS Shinsaibashi East
MYSTAYS Shinsaibashi East
Hotel HOTEL MYSTAYS Shinsaibashi East Osaka
Osaka HOTEL MYSTAYS Shinsaibashi East Hotel
Hotel HOTEL MYSTAYS Shinsaibashi East
HOTEL MYSTAYS Shinsaibashi East Osaka
Grampus Inn Shinsaibashi
HOTEL MYSTAYS
MYSTAYS
Mystays Shinsaibashi Osaka
HOTEL MYSTAYS Shinsaibashi East Hotel
HOTEL MYSTAYS Shinsaibashi East Osaka
HOTEL MYSTAYS Shinsaibashi East Hotel Osaka

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 151 out of 634 reviews
5 - Excellent 24%
Rating 4 - Good. 283 out of 634 reviews
4 - Good 45%
Rating 3 - Okay. 137 out of 634 reviews
3 - Okay 22%
Rating 2 - Poor. 46 out of 634 reviews
2 - Poor 7%
Rating 1 - Terrible. 17 out of 634 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities
Write a review

4/5 Good

Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2020

3/5 Okay

Travelled with group
Liked: Staff & service, amenities
I'm near Shinsaibashi, which can be reached on foot. The only dissatisfaction is that the toilet is in a small room and the equipment is outdated.
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and neat, around 8-10 mins walk to Dotonbori 道頓堀. quiet in a busy city.
Stayed 1 night in Dec 2019