Is Villa Penthouse Tenma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa Penthouse Tenma?

This property doesn't offer parking.

What time is check-in at Villa Penthouse Tenma?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

Where is Villa Penthouse Tenma located?

Located in Kita, this apartment building is 0.2 mi (0.4 km) from Tenjimbashi-Suji Shopping Street and within 3 miles (5 km) of Osaka Castle and Dotonbori. Kuromon Market is 3.1 mi (4.9 km) away. Temma Station is only a 4-minute walk and Ogimachi Station is 7 minutes.

Villa Penthouse Tenma Reviews, Deals & Photos 2025

10/10 Excellent

JESUS

7 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Easy to check in, very good location

Stayed 2 nights in Jun 2025

10/10 Excellent

Min

24 Jul, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location if you don’t mind of train tracks right in front of the property

Stayed 2 nights in Jul 2025

6/10 Okay

MR

23 Jun, 2025

Nice little place to stay but very noisy because the train tracks are right there. Kitchen fan looked not to be cleaned in a long time. Bathroom door handle was broken. Local McDonald’s was the worst I have had in Japan.

Stayed 3 nights in Jun 2025

8/10 Good

Samuel

20 Apr, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Apartment was clean and located near to travel links. Good amenities nearby. The apartment is right near a train line so expect noise regularly even with doors closed you are able to hear this loudly. Didn't cause us any issues but something to be aware of.

Stayed 3 nights in Apr 2025

6/10 Okay

Gabriel

15 Jun, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

This property is not what I expected. I knew it was right behind the train tracks and the noise doesn’t bother much. But the check in process was a tablet that you use to check in but the WiFi doesn’t work on it. So you try to communicate with them through a separate app or you need to call them. The room was very nice and clean. But they don’t offer room cleaning service. It’s right next to plenty of shopping areas. However, the walk to the hotel is sketchy and the area at night becomes sketchy as well. Wouldn’t stay here again.

Stayed 4 nights in May 2025

10/10 Excellent

Patience

8 Jun, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

we loved the location and the surrounding area. walking distance to everything

Stayed 4 nights in May 2024

10/10 Excellent

Carolina

8 Apr, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Close to nightlife and to subway station.

Stayed 2 nights in Apr 2024

10/10 Excellent

Angelica

14 Oct, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

It was close to the train station and local stores. It felt safe, check in was easy

Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

6 Jan, 2025

Liked: Room comfort, communication

CK

Generally the living condition is good and the location is rather close to railway station. Cleanliness can be improved.

Stayed 9 nights in Dec 2024

4/10 Poor

Michael

23 Dec, 2024

Liked: Cleanliness

Lots of train noise

The place it pretty nice and comfortable accept being way to close to the train lines. If you have trouble sleeping in noisy places I recommend you skip this hotel trains are constant end very late and start very early.

Stayed 2 nights in Dec 2024

10/10 Excellent

Pritesh

18 Sept, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

I am surprised, how the owner accommodated so many options in such a small place. Washing Machine, separate toilet, balcony, storage place and even weighing scale…everything was available. Even the train noise was blocked and we could quietly sleep at night..Wonderful stay. I would stay again.

Stayed 2 nights in Sep 2023

10/10 Excellent

Kut Suen J

8 Jan, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

The property is really close to JR Temma Station, just about 4 minutes away. But the main entrance of the building actually is located in a very quiet alley, which may make people fear a bit at the beginning when going back at night alone. Beside this, every is very good.

Stayed 4 nights in Jan 2024

2/10 Terrible

James

11 Aug, 2025

Disliked: Cleanliness, room comfort, communication

Worst hotel and experience in my life! Avoid

This was, without a doubt, the worst hotel experience of my life and a complete nightmare for my family and me. Do not stay here. From the moment we arrived, it was clear the property was nothing like the photos. The room was filthy, with visible grease, hairs, and dirt throughout the worn-out furniture. The state of the bathroom and kitchen was unacceptable. To make matters worse, a train track is located just 20 meters away, and the relentless noise was unbearable, making the room completely uninhabitable. We immediately checked out, as staying was not an option. This is where the nightmare truly began. We spent days of our family vacation and countless hours attempting to resolve the issue with Hotels.com. We were initially assured by an agent that we should not worry about the cancellation and would receive a full refund. Relying on this misinformation, we were forced to book a new hotel at an additional cost, plus extra transportation. Despite my good-faith efforts and providing all the requested evidence (photos and videos), the hotel has now refused to issue a refund. Hotels.com, whose agent's promise I relied on, has been completely useless, informing me there is nothing more they can do. I am now being forced to pay for two hotels. This property and Hotels.com's abysmal customer service completely ruined a portion of our long-awaited trip. Avoid at all costs. You will not get what you paid for, neither the property nor hotels.com will take responsibility

Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

18 Aug, 2024

Liked: Communication

Disliked: Room comfort

Bad experience

Just by the railway line. Very noisy at daytime. During 12 pm to 4am there are fewer trains. No room service since check out. Have to dump the trash by yourself. Check in time after 16:00, but check out before 10am. It was not a good experience and it didn’t deserve the room rate. Suggest not to choose this apartment.

Stayed 2 nights in Aug 2024

4/10 Poor

Gene

24 Nov, 2022

Liked: Cleanliness, communication

Disliked: Room comfort

Noisy

Our room was on the ground floor and it was very noisy as the building backs to the train tracks. This place is definitely not for light sleepers. The owner/management is a cheapskate. They refused to replenish the laundry detergent even for longer stays so be prepared to buy your own supplies if you plan to stay longer as they dont care about customer service and count nickels and dimes. Location is very accessible and convenient- close to both Metro and JR lines. I got a different unit from what I booked, different layout and possibly smaller that what I expected.

Stayed 7 nights in Nov 2022

4/10 Poor

Verified traveller

15 Nov, 2023

Disliked: Cleanliness, room comfort

Osaka holiday

On arrival, checking in took a while as the tablet provided to take pictures of ourself with passports could not hold its Internet connection so we had to keep trying again. On checking in and making it to the room, it smelt of chemicals which was not the best. The kitchen utensils were all dirty and needed to be washed. The heating throughout the apartment was very dissapointing as we had a day or 2 of colder temperature and it was freezing thoughout the apartment, no other source of heating apart from the air conditioning. No proper way of drying clothes either apart from hanging them out on the balcony which is not very secure. The only benefits were we needed to add an extra day at the beginning which they managed to do. And we were in a convenient location. With a few adjustments to this apartment we would visit again.

Stayed 4 nights in Nov 2023

4/10 Poor

Meredith

26 May, 2024

Liked: Communication

Disliked: Cleanliness, property conditions & facilities

The apartment was very close to the JR Temma station, it’s on the Osaka Loop Line which is very convenient! (That being said it’s also very loud because of the trains, they provide ear plugs but if you are sensitive to sound this may be an issue) We were able to drop our luggage off before the check in time into the entryway of the apartment which was very handy. Typical Japanese apartment layout with a balcony. I received an email saying we were ok to check in but upon arrival our room was still being cleaned. This was fine the cleaner finished up and left which was no problem. Unfortunately the apartment it was very dirty. The floor was very dirty the bottom of our socks were brown with dirt after walking around inside the room. I also found a large piece of glass broken under one of the beds. The toilet smelt very bad, there was an awful lingering smell that just would not go away. Really quite unpleasant. Drains in the bathroom were dirty and the area around the sink in the bathroom was grimey. I contacted the staff about the dirty room and glass, promptly replied and said they could send the cleaner back but by this time we had already unpacked and figured it would be easier to just deal with it ourselves than have to pack up everything for the cleaner to come back. I did not feel comfortable staying here We stayed for about 6 nights, I would not stay here again. I was very excited for my stay here but unfortunately left disappointed.

Stayed 6 nights in May 2024

2/10 Terrible

真理

16 Aug, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

・ソファーには血液が固まったまま付着しており、目を疑いました。ベッドシーツには直径10cmほどの体液と思われる大きなシミが残っており、ソファーの血痕とあわせて、極めて不潔で不衛生です。安心して寝られる環境ではなく、強い嫌悪感を抱きました。・換気扇の内部には埃がびっしり溜まっていて、清掃が完全に放置されており、このまま料理をすれば健康被害すら懸念されます。・冷蔵庫も故障しており全く冷えませんでした。仕方なく冷凍庫でペットボトルの水を凍らせ、それを冷蔵庫に入れて対応しまささた。今回の宿泊は衝撃と不快感しか残りませんでした。宿泊を検討されている方は、同じ思いをしないためにも絶対に避けるべきです。今回、こどもの粗相によりシーツを汚してしまったため、連絡し、後日クリーニング代を請求されました。清掃の行き届かない施設ですが、自己申告のクリーニングはきちんと請求されます。当然のことと思い、申告していますが、そもそも汚れの目立つ施設ですので、報告したことを後悔しました。ドライヤーやコンセントの数はよかったです。 - There was solidified blood on the sofa, and I couldn't believe my eyes. There was also a large stain about 10cm in diameter on the bedsheet, which appeared to be bodily fluids. Combined with the bloodstains on the sofa, it was an extremely dirty and unsanitary environment. It was not a safe place to sleep, and I felt a strong sense of disgust. - There was a thick layer of dust inside the ventilation fan. It hadn't been cleaned at all, and cooking in it like that posed a health risk. - Furthermore, after my stay, I was asked by email to rate the place 5 or 10 stars. It's likely that the high reviews are far removed from the actual poor conditions, and I strongly feel that this is an attempt to deceive customers. My stay left me with nothing but shock and discomfort. Anyone considering staying here should absolutely avoid it to avoid the same experience.

Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

6 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our first walk from Temma Station to the property was exposed us to some grafitti, disposed luggage, and some trash. However, once at the property our concerns were extinguished. The room had great amenities and was extremely clean and user-friendly. We loved our stay.

Stayed 4 nights in Jun 2025

8/10 Good

Yi

3 Mar, 2025

Liked: Cleanliness, property conditions & facilities, communication

如果可以的話希望每天都有人來整理房間但其他都很棒

Stayed 5 nights in Feb 2025

10/10 Excellent

Tzu-Chun

27 Jan, 2025

Liked: Cleanliness, room comfort, communication

空間舒適，交通便利

空間舒適，有兩張床，有洗衣機及廚房，交通利處便利，附近有唐吉軻德及JR，大門不密閉，容易有冷風灌入。

Stayed 8 nights in Jan 2025

8/10 Good

Yuji

3 Jan, 2025

Liked: Amenities, property conditions & facilities, communication

所々にゴミが落ちていて掃除が行き届いていなかった

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosilawati

13 Dec, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Near to world's longest shotengai (covered shopping arcade). 5 min walk to Temma train Station. 5 min walk to Riverside park. Beautiful during autumn.

Stayed 14 nights in Nov 2024

8/10 Good

Verified traveller

23 Nov, 2024

Liked: Cleanliness, room comfort, communication

快適です

出張で利用しました。一人暮らしの一室という感じで快適でした。電車の音は聞こえましたがちゃんと眠れました。駅近で便利でした。

Stayed 2 nights in Nov 2024

8/10 Good

Anna

28 Oct, 2024

Liked: Cleanliness, room comfort, communication

キッチン器具の焦げつきがひどく使い古されていたようで少し使いにくかった。ほかは使い心地が良かった。

Stayed 6 nights in Oct 2024

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