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"Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! "

"The roof top hot springs has to be the best view you can ever ask for. We loved everything about this stay. Best hotel we’ve been to. The staff were amazing!! We definitely didn’t want to leave and would 100% come back. "

"The complex property as well as the location in Hakone is beautiful. It’s conveniently walkable to the rail station. "

"Clean room, courteous and cheerful staff. "

"Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!"

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"

"The room was very clean. The free shuttle bus service is excellent. The staff were very friendly and helpful. Good breakfast. Plenty to eat. Good trails to walk. A very good stay"

"Overall the room was clean and roomy. Great view of the lake and Mt Fuji. The outdoor onsen "

"The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course."