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At Patong Hotel

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Overview of At Patong Hotel

At Patong Hotel

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationJungceylon Shopping Center5 min walk
  • Popular LocationBangla Road7 min walk
  • Popular LocationPatong Beach12 min walk
  • AirportPhuket (HKT-Phuket Intl.)45 min drive

Choose dates to view prices

About this area

Patong

At Patong Hotel is located near the beach and in a walkable area with good shopping. Phuket Sunday Night Market and Chalong Pier are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Bangla Road and Jungceylon Shopping Center. Travelling with kids? Don't miss Phuket Fantasea and Phuket Zoo. With scuba diving, snorkelling and windsurfing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's location for the nightlife.
Popular Location

What's nearby

  • Banzaan Fresh Market - 1 min walk
  • Bangla Boxing Stadium - 2 min walk
  • Jungceylon Shopping Center - 5 min walk
  • Bangla Road - 7 min walk
  • Patong Beach - 12 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 45 min drive

Restaurants

  • Where to eat
  • Main restaurant – Restaurant offering Thai cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.

About this property

At Patong Hotel

4-star, family-friendly hotel, walk to Jungceylon Shopping Center
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a complimentary children's club are on-site. All 83 individually decorated rooms feature free WiFi and pillowtop beds. Conveniences include sitting areas and fridges, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
At Patong Hotel offers 83 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and first-run films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 200 for adults and THB 100 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Outdoor pool
  • Scooter/moped hire

Family friendly

  • Access to nearby outdoor pool
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 200 for adults and THB 100 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Patong Hotel
At Patong Hotel Hotel
At Patong Hotel Patong
At Patong Hotel Hotel Patong

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 75 out of 201 reviews
5 - Excellent 37%
Rating 4 - Good. 76 out of 201 reviews
4 - Good 38%
Rating 3 - Okay. 25 out of 201 reviews
3 - Okay 12%
Rating 2 - Poor. 12 out of 201 reviews
2 - Poor 6%
Rating 1 - Terrible. 13 out of 201 reviews
1 - Terrible 6%

4.2/5

Cleanliness

3.9/5

Staff & service

2.7/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness
The pool was nice and had a pretty good view. The room was so, so, nothing to brag about. Seemed as though the staff was always looking for way to charge us for something extra, which really didn’t put a good taste in my mouth. Also, it was like Mexico, where you can’t put the toilet paper down the toilet. On the upside, super central to everything.
Stayed 4 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location! Nice pool.
Stayed 2 nights in Jul 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, and money suckers.
Rude staffs from day 1 to check out. 0 experience communications.
Stayed 6 nights in Apr 2019

3/5 Okay

Disliked: Amenities, property conditions & facilities
Just a good location that’s all it’s in a good area and centre of everything makes things easier to move around
Stayed 2 nights in May 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning of my arrival to the hotel and my worst experience started which made my vacation is really bad. The check in experience was bad where the staff were not welcoming and not friendly at all. The room condition is not up to the mark where the bath tub water was yellowish and rusty, AC was not cold enough and when flushing the toilet you would smell the whole city sewage in the bathroom. On top of that there was not variety of the free breakfast and not good quality of food. After the first night I had to move to another hotel and kept my booking till the check out date since I have already lost my money by paying up front and the hassle to get refund. Came on the night of 12th of April to collect the remaining of my stuff which were personal items in the bathroom and when I went to get into the room, the key didn’t work so I went to the front desk to solve the key issue and found out that they checked in other people in my room based on their assumptions that I removed my stuff which means to them that I left where I didn’t checked out. That wasn’t professional at all. I don’t know how to explain the situation but that was the worst part of my vacation and had already ruined my short break in Thailand. They don’t deserve any single star rating. Two huge thumbs down. Not recommend at all.
Stayed 3 nights in Apr 2019