Nook Dee Boutique Resort, Kata Beach by Andacura

The location and views were perfect. The Skybar and the pool blew our minds!

The hotel was beautiful but the reception staff weren’t as friendly or attentive as could have been. Of our 25 day vacation throughout Vietnam, Cambodia, and Thailand I rate their customer service was the lowest. All the other hotels the staff sat us down talked to us and gave us some sort of fruit drink when we first arrive. All this staff did was talk to us across the counter and tell us there was some water if we wanted it. On several occasions it was difficult to communicate in English on just simple matters they should already understand working in the hotel. It would have been nice for the shuttle to operate a little later than 5:00 pm or for the hotel to offer a discount taxi rides since the hotel sits so high and away from everything. Saw several people walking up that dangerous road at night.

Very pleasant stay and Nook Dee. Beautifully located, with the mountain and sea view at the same time. Very quiet at night and relaxing. Transport may be a concern for some though it takes only 10 mins to walk to the South of Kata Beach and there is free shuttle bus service till 17:15. Service was on the friendly homey side without compromising professionalism. Breakfast was a good mix of Thai and continental breakfast. I only started to get bored on the third morning of the same breakfast. Freshly made Thai milk tea and coffee available.