The place is convenient, but the room got odd smells overalls is ok.
Room was clean and staff were really friendly! The location was also quite good as it was a short walk from Komtar JBCC and City Square mall. We also enjoyed Doubletree's signature cookies which were given upon check in :) great job guys!
second time we visited as it's great for kids. 2 years ago we stayed but it was not that crowded then. Facilities are still very good. Only issue was the que for morning breakfast was building up after 9 am. Luckily we are early birds. Also there are some renovations going on at the mall outside ...
I like the Overall environment nice and clean and the staff are very friendly
A bit of disappointment initially. I booked a non smoking room, however upon check in
Staff was quite slow in responding to our needs. Eg. Towels.
Everything was good. Can include indoor slippers in the room.
Everything was excellent even after a lot of visit the standard still the same but will be great if can include more movie channel.