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Room is big and buffet bfast is excellent . Except the front desk lady staff was not friendly and helpful and didnt check my booking properly. I think her name is faizha if im not mistaken
A little disappointed with the breakfast
Like: The design of the rooms and housekeeping especially in providing plenty of complimentary bottles of drinking water. Dislike: No non-slip mat for the bathtub.
Staff and amenities were great Food were on the pricey side though not u expected for Shangri La.
The hotel is near restaurants and family attractions. Conveniently located in the resort. Handicap friendly
Great location, wonderful upgrade, very spacious rooms.
Location is very convenient but the hotel is quite run down and quite a few equipments are not working in the loop.
Not much activities for children other than the child friendly swimming pool
The rooms are big and spacious. Toilets are relatively large and clean. Restaurant wise can be improved. Pools seems deserted
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