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Reviews of Walkerhill Douglas House

5 out of 5
Walkerhill Douglas House
177 Walkerhill-ro, Gwangjin-gu, Seoul

Reviews

9.6

Exceptional

Rating 10 - Excellent. 404 out of 523 reviews" "
Rating 8 - Good. 101 out of 523 reviews" "
Rating 6 - Okay. 12 out of 523 reviews" "
Rating 4 - Poor. 2 out of 523 reviews" "
Rating 2 - Terrible. 4 out of 523 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

PRISCILLA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle services are amazing!
Stayed 5 nights in Apr 2024

10/10 Excellent

JB JunBum

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests can enjoy the nature around the hotel because the hotel provides guests with accommodations and packages.
Stayed 1 night in Mar 2022

8/10 Good

Jonghyun

Stayed 1 night in Dec 2021

10/10 Excellent

Sehoon, Seoul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so comfortable and peaceful in the hotel with surrounded forest. It has so nice tarrace with forest or river view. Everything is goog enough.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes please
Great facility, great staff- minus a few odd balls. Lovely stroll in their park too. A good place to blow some steam (w/o venturing too far from the city)
Stayed 1 night in Jun 2021

10/10 Excellent

Sangeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Yoomin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Taekil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Da-Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Jihyun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, little get a way trip in the city
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to be back
My 2nd time here & it’s great to be back! Love this super well maintained property, clean & eco friendly. So tranquil & quiet. Sunny the manager gave me a very warm welcome back, adding a nice touch also by giving me a cute little birthday cake! He was my translator in the wine appreciation session & made a difference with his exceptional personalized service which many 5 stars hotels don’t even provide. All the staffs in this property are professional. Prompt service delivery & efficient. I can’t wait to come back again!
Birthday cake
Douglas hour
Breakfast in the lounge overlooking Han river
Wine tasting
Stayed 3 nights in Jan 2020

10/10 Excellent

SEOUNG WOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Walkerhill Hotels & Resorts on 1 Jan,2020
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Walkerhill Hotels & Resorts on 9 Dec,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Cheong Ying

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Walkerhill Hotels & Resorts on 25 Nov,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Walkerhill Hotels & Resorts on 21 Nov,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Gerald, new york

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
morning coffee and breakfast is very nice. and they have coin laundry. so very easy and very good.
Stayed 2 nights in Oct 2019
Response from Walkerhill Hotels & Resorts on 4 Nov,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

8/10 Good

Yoke Funn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen in the heart of the city
Gorgeous zen property, tranquil & quite green resort. Extremely well maintained, clean & comfortable. Housekeepers keep the common areas so clean & tidy. I don’t see Any litter or dust anywhere! There’s really nothing to do in the resort except for nature/forest walks. I throughly enjoyed reading all afternoon in the cosy reading room. There’re also lead jungle walks, morning workouts & yoga sessions, cooking classes available. Free shuttle bus to nearest train stations every 10 mins morning to 10pm. Taxi easily available. Their extremely well trained professional English speaking Staffs will assist you with everything! Breakfast is the most value for money meal. Lunch & dinner, be prepared to pay fine dining prices. If you like waking up to chirping birds & sounds of crickets at dust, fresh crisp air, yoga in the middle Of the forest up on a hill, yet smacked in the middle of the city away from the hustle & bustle, look no further. Shout out to front desk staffs Sonny & Choi for their helpfulness & excellent service!
Stayed 2 nights in Oct 2019
Response from Walkerhill Hotels & Resorts on 24 Oct,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy
This was a first time at Douglas House. We tried it out because I heard it was super quiet compared to other hotels full of tourists. But I felt like the place was slightly understaffed considering how long it took to clean up the table for the next guest... or check-in/out... Oh yes, the lounge needs way more tables. Other than that, nice and cozy place to enjoy a peaceful weekend.
Stayed 1 night in Oct 2019
Response from Walkerhill Hotels & Resorts on 20 Oct,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Walkerhill Hotels & Resorts on 9 Oct,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
서울의 다른 호텔에서는 느낄수 없는 색다른 경험. 서울의 여러 호텔 중 유일하게 다시 와보고 싶다고 생각한 호텔.
Stayed 1 night in Aug 2019
Response from Walkerhill Hotels & Resorts on 2 Dec,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Walkerhill Hotels & Resorts on 31 Jul,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Eric, Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a perfect place for rest and enjoy lots of complementary services.
Stayed 3 nights in Jun 2019
Response from Walkerhill Hotels & Resorts on 4 Jul,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

8/10 Good

C, Incheon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I liked the exclusivity. Room was spacious. "Free mini-bar" was a bit meaningless, with just 2 waters, 2 sodas, and 2 beers. We skipped one soda and both beers... The happy hour was potato chips, nachos, cheese sauce, and some cheese; with wine, beer, and ingredients for a Shirley Temple. We were disappointed that the pool and sauna were unavailable during our stay due to their renovation. The casino benefit was nice. You receive two 50k KRW vouchers that get converted to cash, if you place a bet of at least 50k KRW cash and slip the voucher underneath, and you win. My blackjack dealer busted twice, so with my two bets each of 50k KRW cash, I made 200k KRW net. Basically paid for my one-night stay. But of course, you need to be lucky...!
Stayed 1 night in May 2019
Response from Walkerhill Hotels & Resorts on 11 Jun,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nothing about the free cooking class on Expedia, so by the time i learned about it, it was full
Stayed 1 night in May 2019
Response from Walkerhill Hotels & Resorts on 26 May,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, extremely well taken care of in every way. Enjoyed free lounge at night for snacks and drinks.
Stayed 3 nights in May 2019
Response from Walkerhill Hotels & Resorts on 12 May,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and my parents love walking around hotel.
Stayed 1 night in Apr 2019
Response from Walkerhill Hotels & Resorts on 28 Apr,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
feel at home, great bed, forest around
Stayed 2 nights in Apr 2019
Response from Walkerhill Hotels & Resorts on 16 Apr,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading Write up, but very quiet
Hotels.com write up on this hotel is inaccurate and misleading. There is no pool (indoor or otherwise), no spa and no gym. Also view is mostly of the back of another hotel, and there is no view of the river. But if you want quiet, this is the place to stay.
Stayed 4 nights in Mar 2019
Response from Walkerhill Hotels & Resorts on 4 Apr,2019
Dear Stephen, Thank you for taking the time to comment on your stay and sorry to hear we did not meet all of your expectations. We have shared your comments with our team for further improvements and apologize for any inconvenience. We appreciate your feedback and we hope to have another opportunity to welcome you back in near future. With regards, Jungsup Do General Manager

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Walkerhill Hotels & Resorts on 31 Mar,2019
Dear Nigel, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great stay!
Best service in all of Seoul and very peaceful as always.
Stayed 2 nights in Mar 2019
Response from Walkerhill Hotels & Resorts on 26 Mar,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Walkerhill Hotels & Resorts on 1 Apr,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Walkerhill Hotels & Resorts on 1 Apr,2019
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotels & Resorts

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Praise for Douglas House
Every person we encountered was professional, gracious and considerate...from the personal driver that takes you onto the property, to the front desk staff, to the service employees. The hotel itself has been updated with superior quality interior design and high tech features that made for a very comfortable stay.
Stayed 3 nights in Jan 2019
Response from Walkerhill Douglas House on 24 Jan,2019
Dear Linda, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotel & Resort

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from Walkerhill Hotel & Resort on 15 Jan,2019
Dear guest, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotel & Resort

8/10 Good

*******

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfortable staying in here thank you for giving wonderful experience
Stayed 1 night in Dec 2018
Response from Walkerhill Hotel & Resort on 24 Dec,2018
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotel & Resort

6/10 Okay

J

Liked: Cleanliness, staff & service, property conditions & facilities
It's not really worth the price you pay, unless proximity to the casino and a walk around the seoul forest is your thing. The service is outstanding, most Seoul hotels don't help you with your baggage, these guys won't let you carry anything, they do everything for you.The bed has that silly double topper which I find hurts my back, if you enjoy beds that you really sink into, then you may like it, but if you experience any back troubles at all, it probably isn't the bed type for you. It's about as quiet as a Seoul hotel gets, I'm not certain it's soundproofed, but I didn't hear much from next door. My other complaint besides the bed is it is quite cold in the winter, and the floor and bathrooms are quite cold. Room service is available unlike most Seoul hotels, so that's nice. A lot of menu items are pretty pricey, but some are reasonable. If you like the described bed and you can get a good rate, I'd recommend it, otherwise you may want to look elsewhere.
Stayed 1 night in Dec 2018
Response from Walkerhill Hotel & Resort on 17 Dec,2018
Dear J, Thank you for taking the time to comment on your stay and sorry to hear we did not meet all of your expectations. We have shared your comments with our team for further improvements and apologize for any inconvenience. We appreciate your feedback and we hope to have another opportunity to welcome you back in near future. With regards, Jungsup Do General Manager

10/10 Excellent

SY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had great relaxing days. I'd like to visit again soon.
Stayed 1 night in Nov 2018
Response from Walkerhill Douglas House on 2 Dec,2018
Dear SY, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Walkerhill Hotel & Resort on 30 Nov,2018
Dear Traveller, Thank you for your recent stay at Walkerhill Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill and will strive to make another memorable stay with you. Warm regards, Jungsup Do General Manager Walkerhill Hotel & Resort

10/10 Excellent

Weerawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 3 nights in Jun 2018
Response from Walkerhill Hotel & Resort on 21 Jun,2018
Dear Weerawan , Thank you for your recent stay at Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill in near future. With warm regards, Jungsup Do General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars or more.
This hotel is not a hotel but it is a luxury villa. Great private place to relax comfortable time.
Stayed 1 night in May 2018
Response from Walkerhill Hotel & Seoul on 2 Jun,2018
Dear traveller, Thank you for your recent stay at Douglas House and I appreciate you taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you back at Walkerhill in near future. With warm regards, Jungsup Do General Manager

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Chi Seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
어메니티만 제외하면 굿
화장실 어메니티가 조금 아쉬웠네요, 그외에는 다 만족했습니다
Stayed 1 night in Jan 2024

10/10 Excellent

soohyun

Stayed 1 night in Jan 2024

10/10 Excellent

Beomsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hyejeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bumsoo

Stayed 1 night in Dec 2023

10/10 Excellent

Soyeon

Stayed 1 night in Dec 2023