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Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

4.5 out of 5 Wonderful
848 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationOriental Pearl Tower9 min walk
Popular LocationJin Mao Tower12 min walk
Popular LocationShanghai World Financial Center13 min walk
AirportShanghai (PVG-Pudong Intl.)47 min drive

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About this area

Shanghai

Located on the waterfront, Grand Kempinski Hotel Shanghai is in Pudong neighbourhood and is connected to a shopping centre. The Bund and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yu Garden and Century Park. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.
Visit our Shanghai travel guide
View in a map
Popular Location

What's nearby

  • Oriental Pearl Tower - 9 min walk
  • Jin Mao Tower - 12 min walk
  • Shanghai World Financial Center - 13 min walk
  • Shanghai Municipal History Museum - 16 min walk
  • Shanghai Tower - 16 min walk

Getting around

  • Dongchang Road Station - 12 min walk
  • Shanghai South Railway Station - 15 min drive
  • AirportShanghai (PVG-Pudong Intl.) - 47 min drive

Restaurants

  • Where to eat
  • Elements โ€“ Serves breakfast, lunch and dinner daily.
  • Acqua โ€“ Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Suntime Century โ€“ Restaurant offering Chinese cuisine. Open daily.
  • Albero โ€“ Restaurant offering Spanish cuisine. Open daily.

About this property

Grand Kempinski Hotel Shanghai

5-star luxury hotel connected to the convention centre in Pudong
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges and a health club are on-site. All 686 soundproofed rooms feature WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, wired Internet (surcharge) and LCD TVs.
Grand Kempinski Hotel Shanghai offers 686 forms of air-conditioned accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 100 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 208 for adults and CNY 104 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's toys
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from September 02 2020 to September 30 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 208 for adults and CNY 104 for children (approximately)
  • Fee for in-room wireless Internet: CNY 100 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 100 per day (rates may vary)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-in fee: 50 per cent of room rate for check-in between noon and 6:00 PM
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in the swimming pool.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Grand Kempinski Hotel Shanghai and receive a full refund?
Yes, Grand Kempinski Hotel Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Kempinski Hotel Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Kempinski Hotel Shanghai?
As of 30 Sep,2020, prices found for a 1-night stay for 2 adults at Grand Kempinski Hotel Shanghai on 18 Oct,2020 start from SG$185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Kempinski Hotel Shanghai have a pool?
Yes, this property has an indoor pool.
Is Grand Kempinski Hotel Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Kempinski Hotel Shanghai?
Self-parking is free at this property.
What time is check-in at Grand Kempinski Hotel Shanghai?
Check-in is from 2:00 PM to noon. A 50% fee applies for early check-in (subject to availability). Late check-in is available from noon to 6:00 PM for a fee of 50%.
What time is check-out at Grand Kempinski Hotel Shanghai?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Where is Grand Kempinski Hotel Shanghai located?
Located in Pudong, this luxury hotel is within a 10-minute walk of Shanghai Stock Exchange and Oriental Pearl Tower. Jin Mao Tower and Shanghai World Financial Center are also within 15 minutes. Dongchang Road Station is 12 minutes by foot and Lujiazui Station is 15 minutes.
4.5
Wonderful
848 reviews
5 - Excellent
528
4 - Good
230
3 - Okay
50
2 - Poor
25
1 - Terrible
15

4.6/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast buffet because of the wide variety and grrt quality of the food. I also enjoyed the location. We wanted to stay near the Oriental Pearl Tower and this was a perfect 5 minute walk away with great access to shops and fun things along the way!
Stayed 2 nights in Jan 2020

2/5 Poor

Sad face IconDisliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
One if the best hotels I have stayed in. Wonderful view from hotel room, fantastic buffet breakfast and very nice bar. Canโ€™t be faulted.
Stayed 2 nights in Dec 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet connection was a disappointment.
Internet connection was a disappointment. Breakfast and daily selection of food/drink on the 28th floor is also very modest.
Stayed 4 nights in Nov 2019

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