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Overview of Grand Kempinski Hotel Shanghai

Photo gallery

Featured image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated
42-inch LCD TV with satellite channels, iPod docking station

Grand Kempinski Hotel Shanghai

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOriental Pearl Tower9 min walk
    Popular LocationShanghai World Financial Center13 min walk
    Popular LocationShanghai Tower16 min walk
    AirportShanghai (PVG-Pudong Intl.)45 min drive

Choose dates to view prices

Club Skyline View King Room

4/5 guest room rating
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Bund View King Room

4.7/5 guest room rating
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Suite

5/5 guest room rating
  • 85 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Diplomatic Suite

5/5 guest room rating
  • 104 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Skyline View Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Skyline View King Room

4.5/5 guest room rating
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Bund View King Room

  • 56 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Bund View King Room

4.6/5 guest room rating
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Grand Skyline View King Room

5/5 guest room rating
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Bund View Twin Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Grand Club Skyline View Twin Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Club Skyline View Twin Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Grand Skyline View Twin Room

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Skyline Suite

5/5 guest room rating
  • 102 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Grand Club Skyline View King Room

5/5 guest room rating
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Bund View Twin Room

  • 43 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

About this area

Shanghai

Located on the waterfront, Grand Kempinski Hotel Shanghai is in Pudong neighbourhood and is connected to a shopping centre. The Bund and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Yu Garden and Century Park. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • Shanghai Stock Exchange - 6 min walk
  • Oriental Pearl Tower - 9 min walk
  • Jin Mao Tower - 12 min walk
  • Shanghai World Financial Center - 13 min walk
  • Shanghai Tower - 16 min walk

Getting around

  • Shanghai Railway Station - 8 min drive
  • Dongchang Road Station - 12 min walk
  • Pudong International Airport (PVG) - 49 min drive

Restaurants

  • Where to eat
  • Elements – Serves breakfast, lunch and dinner daily.
  • Acqua – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Suntime Century – Restaurant offering Chinese cuisine. Open daily.
  • Albero – Restaurant offering Spanish cuisine. Open daily.

About this property

Grand Kempinski Hotel Shanghai

5-star luxury hotel connected to the convention centre in Pudong
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges and a health club are on-site. All 686 soundproofed rooms feature WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, wired Internet and LCD TVs.
Grand Kempinski Hotel Shanghai offers 686 forms of air-conditioned accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 100 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 for adults and CNY 104 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Living plant wall
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - noon
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from May 1 2021 to May 2 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 11 February to 31 December:
  • Dining venue

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 208 for adults and CNY 104 for children (approximately)
  • Fee for in-room wireless Internet: CNY 100 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 100 per day (rates may vary)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-in fee: 50 per cent of room rate for check-in between noon and 6:00 PM
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in the swimming pool.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Kempinski
Grand Kempinski Hotel
Grand Kempinski Hotel Shanghai
Grand Kempinski Shanghai
Shanghai Grand Kempinski
Gran Melia Shanghai Hotel Shanghai
Kempinski Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel
Grand Kempinski Hotel Shanghai Shanghai
Grand Kempinski Hotel Shanghai Hotel Shanghai

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 532 out of 853 reviews
5 - Excellent 62%
Rating 4 - Good. 231 out of 853 reviews
4 - Good 27%
Rating 3 - Okay. 50 out of 853 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 853 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 853 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just left, but would be back soon!
Took few days off to relax and connect with friends and chose the Grand Kempinski as a recommendation from a good friend. I was not disappointed 😉 The service is very good and the staff is friendly at all their facilities... The breakfast buffet has a great variety from fresh fruits, to pastry, classic and tasty omelette also vegetables, congee and noodles for to those catering to the Asian taste... The pool, spa and gym area enjoy beautiful views of the Pearl tower, the Huangpu river and other sights of Pudong! The Havana bar on the 30th floor is amazing for early evening drinks or night cap, great music, expansive views and friendly staff. If you care about lounges, book a room with access to the executive lounge to enjoy the happy hour there in an exclusive and calm environment... I just left, but would be back soon!
Stayed 3 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast buffet because of the wide variety and grrt quality of the food. I also enjoyed the location. We wanted to stay near the Oriental Pearl Tower and this was a perfect 5 minute walk away with great access to shops and fun things along the way!
Stayed 2 nights in Jan 2020

2/5 Poor

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019