Yes this hotel is beautiful from the outside but when you look a little closer it is pretty dingy. I loved the service and the personal touch of my name on the bed written in flowers but it didn’t make up for the stained sheets and blanket with holes in it. The door was difficult to lock, there was poor air conditioning, no door for the bathroom only a curtain. Also I found a lizard and other bugs in my room. However they did provide 4 bottle of water which was nice and let me check in super early. The pool looked really beautiful but I didn’t have the opportunity to go in. My room came with a pick up from the airport. I was expecting a car but instead was greeted with a Cambodian rickshaw. I didn’t mind this I was just not expecting it. I did only pay $20 usd per night so I guess you get what you pay for but most of the reviews were great and I think this place was just ok. It is also far away from downtown which I thought would be ok because of the shuttle but it runs very few hours of the day. I ended up just taking grab instead downtown.