The government of SG has mandated which hotels can accept leisure bookings

Find out moreOpens in a new window

Aqueen Hotel Kitchener

Photo gallery

Featured image
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi

Overview of Aqueen Hotel Kitchener

Aqueen Hotel Kitchener

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationSultan Mosque13 min walk
  • Popular LocationTekka Centre14 min walk
  • Popular LocationBugis Street Shopping District16 min walk
  • AirportSingapore (SIN-Changi)24 min drive

Choose dates to view prices

About this area

Singapore

In the historical district and near a metro station, Aqueen Hotel Kitchener is in an area with good shopping. Gardens by the Bay and National Museum of Singapore are cultural highlights, and some of the area's popular attractions include Singapore Flyer and ArtScience Museum. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium.
Popular Location

What's nearby

  • Jalan Besar Stadium - 2 min walk
  • City Square Mall - 6 min walk
  • Sultan Mosque - 13 min walk
  • Tekka Centre - 14 min walk
  • Bugis Street Shopping District - 16 min walk

Getting around

  • Farrer Park Station - 7 min walk
  • JB Sentral - 53 min drive
  • Changi Airport (SIN) - 24 min drive

About this property

Aqueen Hotel Kitchener

3-star Singapore hotel in Lavender, walk to Mustafa Centre
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. All 75 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and LED TVs. Guests will also find minibars, free local calls and free bottled water.
Aqueen Hotel Kitchener offers 75 forms of air-conditioned accommodation with minibars and a safe. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking; booking required

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: SGD 15.20 for adults and SGD 12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Malay

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 15.20 for adults and SGD 12.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aqueen Hotel Jalan Besar
Aqueen Jalan Besar
Aqueen Jalan Besar Hotel
Aqueen Jalan Besar Hotel Singapore
Aqueen Jalan Besar Singapore
Hotel Aqueen Jalan Besar
Hotel Jalan Besar
Jalan Besar Hotel
Aqueen Hotel Jalan Besar Singapore
Aqueen Hotel Jalan Besar
Aqueen Hotel Kitchener Hotel
Aqueen Hotel Kitchener Singapore
Aqueen Hotel Kitchener (SG Clean)
Aqueen Hotel Jalan Besar (SG Clean)
Aqueen Hotel Kitchener Hotel Singapore

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 63 out of 297 reviews
5 - Excellent 21%
Rating 4 - Good. 140 out of 297 reviews
4 - Good 47%
Rating 3 - Okay. 67 out of 297 reviews
3 - Okay 23%
Rating 2 - Poor. 20 out of 297 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 297 reviews
1 - Terrible 2%

4.0/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with group
Stayed 1 night in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Below average experience
There's ants infestation in the room toilet and study desk. The room sound isolation is very bad till we can hear others conversation next to our room including their make out sound as well in the middle of the night. There's no paid tv channel available. The bed issued was 2x single coupled to 1x double bed but the blanket is 2x single blanket!!! Cleaniness overall is quite good except for the ants problem. They also seems to house some foreign construction worker in this hotel as well.
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small cozy room. Clean, surrounded by a good range of eating places.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020