Ratings based on 1,895 verified reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 21 Mar 2020
Comment from Hotel Management
8 Apr 2020 by Alex, Hotel Management
Dear Guest Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager
5 out of 5
by a verified traveller

Posted 17 Mar 2020
Good location. easy stay with shopping and food room is clean and simple with modon style
Comment from Hotel Management
8 Apr 2020 by Alex , Hotel Management
Dear Jessie Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager
3 out of 5
by a verified traveller

Posted 13 Mar 2020
Comment from Hotel Management
8 Apr 2020 by Alex , Hotel Management
Dear Guest Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your stay experience and we have met your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager
4 out of 5
by a verified traveller

Posted 8 Mar 2020
Large rooms, bicycles and board games for loan. Right next to a mall with several food options. The staff was very friendly and very helpful. No wash cloths or hangers in the room.
Comment from Hotel Management
12 Mar 2020 by Alex, Hotel Management
Dear Jason Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager
5 out of 5
by a verified traveller

Posted 23 Feb 2020
Overall experience was pleasant. The staff also prepared a complimentary cake when I told them about a birthday celebration. Some of the facilities showed signs of deterioration, but it’s minor and nothing much to complain about.
Comment from Hotel Management
25 Feb 2020 by Alex, Hotel Management
Dear Sean Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager
5 out of 5
by a verified traveller

Posted 22 Feb 2020 on Hotels
Comment from Hotel Management
25 Feb 2020 by Alex, Hotel Management
Dear Guest Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager
5 out of 5
by a verified traveller

Posted 21 Feb 2020 on Hotels
Comment from Hotel Management
24 Feb 2020 by Mimi, Hotel Management
Dear James, Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We will continue to maintain our service experience and quality delivery to delight our guests. We look forward to welcoming you back to Capri by Fraser, Changi City. Sincerely Mimi Phoon Executive Assistant Manager
5 out of 5
by a verified traveller from Bonita Springs, Florida

Posted 20 Feb 2020
Very convenient to both airport and lovely Changi City Mall. Fun place for a layover en route to Tokyo.
Comment from Hotel Management
24 Feb 2020 by Louise, Hotel Management
Dear Louise, Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We will continue to maintain our service experience and quality delivery to delight our guests. We look forward to welcoming you back to Capri by Fraser, Changi City. Sincerely Mimi Phoon Executive Assistant Manager
4 out of 5
by a verified traveller from HK

Posted 18 Feb 2020
Convenient location nearby Changi City Point and Expo MRT
Comment from Hotel Management
20 Feb 2020 by Alex, Hotel Management
Dear Gladys Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager
4 out of 5
by a verified traveller from HK

Posted 18 Feb 2020
Convenient location nearby Changi City Point and Expo MRT
Comment from Hotel Management
20 Feb 2020 by Alex, Hotel Management
Dear Gladys Thank you for choosing to stay with us and your feedback of the hotel. It is with great delight to know of your wonderful stay experience and we have exceeded your expectations. We look forward to the opportunity of welcoming you back and serving you in the near future. Sincerely Alex Chong Manager