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Reviews of Dao by Dorsett AMTD Singapore

4.5 out of 5
Dao by Dorsett AMTD Singapore
6 Shenton Way OUE Downtown 1, #07-01, Singapore

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 245 reviews" "
Rating 8 - Good. 68 out of 245 reviews" "
Rating 6 - Okay. 12 out of 245 reviews" "
Rating 4 - Poor. 8 out of 245 reviews" "
Rating 2 - Terrible. 3 out of 245 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

kirk, boca raton

Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Monica L. on 29 Mar,2024
Dear Kirk, thank you for taking some time to review your stay experience with us. We're so sorry to hear that your stay has not been satisfactory, trust that we prioritise our guests' experience and we hope to learn more about your stay. Please feel free to reach us directly and we hope to hear from you soon. Thank you for your kind understanding.

4/10 Poor

Allan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Be very careful! Our studio room (premium studio) had no window….. zero view! There were a couple of small windows in the bathroom. We complained and they said almost all studios had no windows. They ended up moving us to another room with a window the second night which was quite acceptable. I know it sounds too weird to be true, but we are not kidding.
Stayed 3 nights in Mar 2024
Response from Monica L. on 7 Mar,2024
Dear Allan, thank you for taking some time to review your stay experience with us. We're sorry to hear that your stay has not been satisfactory due to the view from your studio deluxe room. Please be assured that our studio deluxe rooms come with windows that are paired with blinds for privacy in the bathroom. Certainly, we hope to welcome you back for a much-improved stay in the future in our suite which comes with a better scenic view. Thank you for your kind understanding.Kind Regards,Monica L.Director, Marketing Communications

10/10 Excellent

Roger, Young Harris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great condition of hotel, room was very spacious. Staff was excellent.
Stayed 3 nights in Feb 2024
Response from Monica L. on 22 Feb,2024
Dear Roger, thank you for the positive stay review. We're so glad that your stay has been made wonderful with our associates' quality service and we look forward to another stay with you soon.Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing weekend away
Great location walking distance from great food market Lau Pa Sat. Two train stations 5 min walk away and only 20 min walk to Marina Bay Sands. Room was extremely comfortable and breakfast had good selection. The infinity pool is a great addition too!
Stayed 1 night in Jan 2024
Response from Monica L. on 17 Jan,2024
Dear Laura, thank you for choosing us as your preferred accommodation. It's certainly heartwarming to know you've enjoyed the excellent connectivity of our property and we hope to welcome you back for another perfect stay experience soon.Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high end hotel and our expectations were exceeded! Great service from the staff, especially Chris when we checked in and everyone one else along the way. We spent Christmas there and they had caroling in the lobby for us. The view from our room was spectacular. We booked a two bedroom suite that had a kitchen, sitting area, dining area, two bedrooms and bathrooms. Thy have an infinity pool outside that also has a view of the harbour, too. Our stay was quite expensive for our budget but well worth the money we spent. The hotel is not in the touristy part of town so there isn't too much within a short walk, but the hotel staff was happy to call us a taxi any time we needed it. I'd highly recommend this hotel to anyone looking for a high end, memorable experience in Sinapore.
Response from Monica L. on 9 Jan,2024
Dear Peter, thank you so much for choosing us as your preferred accommodation. It's truly heartwarming to know your stay has been made perfect with our associates' warm hospitality and we're so glad to be part of your festive celebration! Here's looking forward to welcoming you back for more soon.Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Dong Heon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2023
Response from Monica L. on 6 Dec,2023
Dear Dong Heon, thank you for taking some time to review your stay experience with us. It's truly delightful to know your stay has been wonderful and we look forward to welcome you back soon.Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Todor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place we really enjoyed your stay !
Stayed 1 night in Nov 2023
Response from Monica L. on 29 Nov,2023
Dear Todor, thank you for the splendid review. We're so glad you've enjoyed all aspects of the Dao experience and we look forward to welcoming you back for more soon.Kind regards,Monica L.Director, Marketing Communications

6/10 Okay

Shuk Yan

Stayed 2 nights in Nov 2023
Response from Monica L. on 29 Nov,2023
Dear Shuk Yan, thank you for choosing us as your preferred accommodation. We hope your stay with us has been amazing and we look forward to the next one soon.Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that they provided us on the 31st floor was superb, everything in the room was perfection including the cleanliness. The room is very modern and not outdated, what you see online is what you get. They go above and beyond with the services they offered. Staff was very friendly and approachable, we arrived early and they even let us use their shower room to freshen up. The pool area is spacious, relaxing and comfortable. We can’t wait to go back and take our kids here, defo worth every money.
Stayed 3 nights in Sep 2023
Response from Monica L. on 4 Oct,2023
Dear Gretchen, thank you for reviewing your stay experience with us and we're so glad you've found our fully furnished suite family-friendly. Here's looking forward to welcoming you back for another perfect experience soon!Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Kenneth, SKOKIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For business and leisure staying at Dao hotel was amazing and service is superb.
Stayed 3 nights in Sep 2023
Response from Monica L. on 4 Oct,2023
Dear Kenneth, thank you for choosing us as your preferred accommodation. It's certainly delightful to know your stay has been made extraordinary with our associates' quality service. Here's looking forward to welcoming you back soon!Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Got upgraded to a suite and late checkout till 2pm. Service was exceptional good. I’m impressed by the experience
Stayed 1 night in Sep 2023
Response from Monica L. on 3 Oct,2023
Dear Guest, thank you for taking some time to review your stay experience with us. We're so glad that your stay has been made extraordinary with our associates' quality service. Here's looking forward to welcoming you back soon!Kind regards,Monica L.Director, Marketing Communications

4/10 Poor

Bernard

Disliked: Staff & service, property conditions & facilities
Disappointed
Called their front desk for help - they says ok but after a good 30 mins no one shows up. Called again - worse the front desk no one answer. disappointed with the price paid but no where closed to a 4-5 stars service.
Stayed 6 nights in Sep 2023
Response from Monica L. on 20 Sept,2023
Dear Bernard, thank you for taking some time to review your stay experience with us. We would like to sincerely apologize for any inconvenience you've encountered during the stay. Trust that your feedback has been communicated to the team, for improvement on our flow of operation and quality of service. Nonetheless, we hope you'll consider staying with us again the next time you're here.Kind regards,Monica L.Director, Marketing Communications

8/10 Good

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dorsett,
hotel was great, food was average to poor. OK if you are eating out
Stayed 6 nights in Sep 2023
Response from Monica L. on 12 Sept,2023
Dear Ian, thank you for taking some time to review your stay experience with us. Trust that your feedback holds great value to us and it has been communicated to the team for further review. Here's hoping that you'll stay with us again for a better experience in the near future.Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very well equipped hotel we had everything we needed in the hotel itself, breakfast was very nice and staff are friendlg and accomodating. Lots of good food options around the hotel as well as walking distance to main attractions, would definitely stay here again!
Stayed 1 night in May 2023
Response from Monica L. on 23 May,2023
Dear Justine, thank you so much for the great review. We're so glad that your stay experience has been made wonderful with our associates' warm hospitality and the excellent connectivity around our property. Certainly, we hope to welcome you back soon!Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Fumi

Liked: Staff & service, amenities, property conditions & facilities
A bit hard to find the location, but great service and amazing facility!
Stayed 1 night in Apr 2023
Response from Monica L. on 24 Apr,2023
Dear Fumi, thank you for taking some time to review your stay experience with us. We're so glad that you've enjoyed the excellent connectivity around our property and we look forward to welcoming you back for a better one soon!Monica L.Director, Marketing Communications

10/10 Excellent

willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Monica L. on 15 May,2023
Dear Willie, thank you so much for the perfect review. We hope that your stay has been wonderful and do visit us again for another amazing stay experience soon!Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Charmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Clean and convenient to shopping, food and public transportation. The staff was professional, friendly and accommodating.
Stayed 3 nights in Apr 2023
Response from Monica L. on 18 Apr,2023
Dear Charmel, thank you so much for the great review. We're so glad that you've found our comfortable and spacious suite to your liking and that your stay has been made wonderful with our associates' quality service. Here's looking forward to welcoming you back soon!Kind regards,Monica L.Director, Marketing Communications

10/10 Excellent

Yu Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown property full of amenities. Walkable to many restaurants. The only negative is there is no microwave oven.
Stayed 4 nights in Apr 2023
Response from Monica L. on 17 Apr,2023
Dear Yu Jing, thank you so much for choosing us as your preferred accommodation. We hope that your stay has been wonderful and we look forward to welcoming you back soon!Kind regards,Monica L.Senior Manager, Marketing Communications

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms at the Dao are apartment like and very well appointed. Nice and quiet, very clean, good housekeeping service. Thought it would have been nice to have some western hot breakfast options and was a bit disapointed that wasn't allowed to just grab a coffee and pastry to go? Not much outside space to use and if you did use the pool area it was very noisy with a lot of construction work taking place very close by.
Stayed 12 nights in Feb 2023
Response from Monica L. on 7 Mar,2023
Dear Mark, thank you for leaving a review of your stay experience. It's great to know that you've enjoyed your time in our fully furnished suite and trust that your feedback has been communicated to the team for further investigation and review. Here's hoping to welcome you back for a better one soon!Kind regards,Monica L.Senior Manager, Marketing Communications

10/10 Excellent

Adelina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very accommodating. Hotel room is very comfortable
Response from Monica L. on 6 Mar,2023
Dear Adelina, thank you for sharing a review of your stay experience with us. We're so glad that you've found our fully furnished suite amazing and we hope to welcome you back for another one soon!Kind regards,Monica L.Senior Manager, Marketing Communications

10/10 Excellent

Adelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in downtown, walking distance to Lau Pa Sat a food festival place. Very central and a short taxi drive to Orchard Rd, Marina Garden & Bay . Very central
Response from Monica L. on 6 Mar,2023
Dear Adelina, thank you for reviewing your stay experience with us. It's truly heartwarming to know that you've enjoyed our property's excellent connectivity and we look forward to welcoming you back soon!Kind regards,Monica L.Senior Manager, Marketing Communications

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Tze Man Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Chulmin

Stayed 4 nights in Aug 2022

10/10 Excellent

Yuan Wei

Stayed 1 night in Aug 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Unfortunately the a/c didn’t work so it was hard to sleep.
Stayed 1 night in Jul 2022
Response from Monica L. on 20 Jul,2022
Dear Jonathan, thank you for reviewing your stay experience with us. We hope that you've found our spacious and fully-furnished suite enjoyable. Do visit us again for a better stay experience in the near future! Kind regards, Monica L. Senior Manager, Marketing Communications

10/10 Excellent

Wei Beng, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in CBD and close to eateries altho weekend many places are closed (esp Sunday)
Stayed 14 nights in Jun 2022
Response from Monica L. on 20 Jul,2022
Dear Wei Beng, thank you for taking the time to review your stay experience with us. We're glad that you've enjoyed the excellent connectivity our property offers. Do visit us again for another amazing stay experience in the near future. Kind Regards, Monica L. Senior Manager, Marketing Communications

10/10 Excellent

Jessie

Stayed 1 night in Jun 2022

8/10 Good

JIA MIN

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Monica L. on 16 Jun,2022
Dear Jia Min, thank you for taking the time to review your stay experience with us. We hope that you've enjoyed our fully furnished apartment and we look forward to welcome you back for another amazing stay experience! Kind regards, Monica L. Senior Manager, Marketing Communications

6/10 Okay

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
I was hoping to like this property. However I booked the highest grade of 1 br and requested away from lift and no interconnecting doors, the Premier category is next to lift and has interconnecting doors. They offered to down grade me to avoid this. There s so many little annoying things, it takes a fist to reception to find out the oven is also a microwave, you have a ding table for 4 bit only provide cutlery, glasses and plates for 2. The room safe doesn't fit a laptop or iPad, the USB next to the bed doesn't charge, you have to use the USB next to the TV for that ! when queried and they sent a technician the answer was to put a sticker above the USB port cannot be used for charging. Powerpoints are not universal as with most modern accommodation (reception did provide a power convertor when requested) This is new property - seriously ! The location is a 10 minute walk from China town and lots of good restaurants and the hawker centre is a few minutes down the road with the nightly Satay Street (highly recommended).
Stayed 4 nights in May 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Upon arrival the staff were accommodating. However, the state of the room was something to be desired. We had to call the maintenance staff to fix curtains and the AC.
Stayed 2 nights in May 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again for promo price
Nice hotel however wouldn't stay here at the full asking price. Check in was slow and long-winded, with forms that didn't make sense. Complimentary water was not adequate.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Staycation
Stayed in a deluxe apartment (one bed room) (Room No. 2614) Rooms for improvement: 1) Position of shower head is quite awkward. 2) Found black stain in room's washing machine. Clothes has a stable smell after washing. Washing powder provided was of a lower graded. Failed to see much bubble during washing. 3) Fridge has a stench. 4) Requested to borrow a pot via hotel app but it was not sent to our room. 5) Hotel app to reserve facility is not working properly. Need to refresh numerous times before the page appears. 6) No Operating instructions found in the room. The operating manual available in the apps is for other brands. What is good: 1) Prompt service to replace faulty TV when we check-in to our room. 2) Very good service provided by room service (special thanks to house keeping lady taking care of Level 26 during our stay 27-29 Dec) 3) Room is clean. 4) Order food delivery late in the evening. A very gesture from one of the hotel staff who specially helped to send the delivery directly to our room.
Stayed 2 nights in Dec 2021

10/10 Excellent

Kanthan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Stay in A Busy Business District
Small and compact service apartment, clean and comfy, right smack in the central business district. Restaurant serves good food, even for vegans.
Stayed 3 nights in Dec 2021

8/10 Good

John

Stayed 2 nights in Dec 2021

8/10 Good

Addie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a serviced apartment, it really mey all the criteria... comfortable living space, adequate kitchenette, amenities provided such as toiletries, comfortable bathrobes, appliances for a longer stay. The bed was firm but creaked a bit. Really value for money, especially given the location. There was an overwhelmingly masculine scent though permeating throughout the reception area. The reception area was also a little cramped and cluttered but otherwise it's a good place to stay and we would recommend it for friends wanting the conveniences of a serviced apartment for their trip.
Stayed 1 night in Dec 2021

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Come Back!
From the moment you exit the lift to the lobby, the staff will be there to guide you with the check in process. They are well-trained, attentive and definitely provided a warm welcome. The room was spacious, has a pleasant view and was very well equipped! Did I mention a rice cooker? Definitely a place to go if you want to do a potluck or DIY dinner party! The only con here was that they were fully booked, supposedly, and was unwilling to give a late check-out of even an hour… but other than that, everything’s good!
Stayed 1 night in Nov 2021
Response from YunYee, Cluster Asst Marketing Communications Mngr on 3 Dec,2021
Dear Axel Thank you for sharing your experience with us. Designed for luxury living, our apartments are elegantly furnished with fully-equipped kitchen, washer/dryer and a range of thoughtful amenities you would find in an abode. It is such a joy to hear that you appreciated the range of premium facilities and amenities that we provide for our guests. We also would like to seek your kind understanding that the property is running high occupancy this season, hence we were unable to accede to your request for a late check-out. Once again, thank you for taking time to share a review. Thank you.

10/10 Excellent

Nishita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2021
Response from Yun Yee.T on 25 Oct,2021
Dear Nishita, Thank you for taking the time to leave us a five-star review. We appreciate your kind review and here's hoping that you will visit us again in the near future. Regards, Yun Yee T Cluster Assistant Manager, Marketing Communications

2/10 Terrible

Neville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Guaranteed Hotels.com Booking at Hotel Checkin.
When we arrived with a Hotels.com guaranteed booking we were told they did not have the booking and the hotel was full. The Oakwood wanted us to leave and find out from Hotel.com what the problem was. We demanded a room and were eventually give a different room. The showers did not work well, the drains had a smell and it was impossible to adjust the AC which would go 3 degrees C above or 3 degrees below the set temp. This resulted in continual nasal issues. The paid for breakfast was the choice of two breakfasts for the three week stay. Some of the issues were COVID driven but the services was shoddy and the Hotel run down. Not a bad stay but not the Five Star we paid a premium for.
Stayed 21 nights in Sep 2021
Response from Yun Yee.T on 18 Oct,2021
Dear Neville, Thank you for sharing this review with us. We strive to present the best of experiences for every guest and it is unfortunate we were unable to deliver a comprehensive Oakwood experience to you. We would love to learn more about your stay experience. Please feel free to reach out to our team directly at dm.premier-singapore@oakwood.com so that we may provide improvements to our service, and hopefully present you with an enhanced stay in the future. Regards, Yun Yee T Cluster Assistant Manager, Marketing Communications

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great overall, but cleanliness could be improved
Stayed for about 3D2N, stayed in the 1 Bedroom Executive Apartment on the 13th floor...would request for a higher floor next time for a better view. The pool was great, and the staff were very helpful, friendly and proactive whenever we interacted with them. Cleanliness of the room was questionable though, we found rocks and random rubbish left by previous guest in the top drawer of the TV console, kitchen counters clearly had not been wiped down, and some of the utensils was dirty. I think one thing this apart-hotel could improve on would be to have guide booklets in the room, for guests to have information on amenities (eg, pool/gym/restaurant at which floor etc.) and room appliances manuals (how to use the washer/dryer/stove/stereo/oven etc.). Will definitely consider staying again, just to give it another chance.
Stayed 2 nights in Apr 2021
Response from Ronda on 13 Apr,2021
Dear Guest, Thank you for taking the time to share this review with us. I am sorry to hear of the inconvenience caused by the cleanliness of the room. Our team will continue to regularly review our procedures to ensure our guests receive the best value and service experience. Thank you for your kind suggestion regarding the guide booklets in the room. We do provide digital room appliances manuals in our Oakwood Premier AMTD Singapore Mobile app, whereby guests can browse through via the in-room tablet under the handy guides section. Thank you once again and we hope to have the chance to provide you with a better experience. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a awesome staycation for my friends and I. The apartment is very clean and very well equipped.
Stayed 3 nights in Mar 2021
Response from Ronda on 5 Apr,2021
Dear Guest, Thank you for taking the time to share your positive experience. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally pleasant stay, would come again!
The room was very spacious and comfortable with two bedrooms and two toilets. Kitchenette was well furnished and fridge was huge too. A pity that the TV (although it says smart TV), doesn’t come with Netflix or youtube and doesn’t support mirroring on iPhones. Room was only ready at 3pm, but the people at the reception were very professional and accommodating. One frustrating point was that we requested for a bucket of ice but it only came after 1.5 hours.
Stayed 1 night in Mar 2021
Response from Ronda.L on 25 Mar,2021
Dear Guest, Thank you for taking the time to share your positive experience. I am sorry to hear of the inconvenience caused by the long waiting time for the ice bucket. Our team will continue to regularly review our procedures to ensure our guests receive the best value and service experience. Thank you once again and we hope to have the chance to provide you with a better experience. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Apartment for Staycation
Nice and cost apartment. There is a reasonably equipped kitchenette, washer and dryer. Great for staycation. Booking for gym and pool is easy to use. Lots of eateries within walking distance. Short walk to Tanjong Pagar MRT.
Stayed 2 nights in Dec 2020
Response from Ronda on 11 Mar,2021
Dear Guest, Thank you for taking the time to share your positive experience. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Ronda on 23 Feb,2021
Dear Guest, Thank you giving us a positive rating. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

10/10 Excellent

Nithya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Ronda on 22 Feb,2021
Dear Nithya, Thank you for taking the time to give us a 5 stars rating. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

8/10 Good

Jim Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re: Decent staycation
It was a wonderful stay. Room condition is clean, new and decent. Only issue I have is the carpark. There is only 1 carpark complementary exit per night
Stayed 1 night in Feb 2021
Response from Ronda on 23 Feb,2021
Dear Jim, Thank you for your positive review of the property. We are glad that you have enjoyed your stay with us. We would like to share that the carpark is currently managed by the building management, and we provide a complimentary one-time entry parking coupon to staying guests at one coupon per apartment per night as a small perk. We look forward to welcoming you back for another great stay in the near future. Regards, Ronda L Cluster Manager, Marketing Communications

10/10 Excellent

Taiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Perfect stay with warmly welcoming staff. Located at the very centre of business district. Walkable distance to famous hawker centre “Lau Pa Sat” and “Amoy Street Food Centre”.
Stayed 1 night in Feb 2021
Response from Ronda on 16 Feb,2021
Dear Taiko, Thank you for taking the time to share your positive experience. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff are very professional with smile to greeted us when we check in. Overall is good and definitely will come again for our next stay cation
Stayed 1 night in Feb 2021
Response from Ronda on 9 Feb,2021
Dear Ho, Thank you for taking the time to leave us a five-star review. We appreciate your kind review and here's hoping that you will visit us again in the near future. Regards, Ronda L Cluster Manager, Marketing Communications

8/10 Good

ANIS FARHANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Ronda.L on 4 Feb,2021
Dear Anis, Thank you for taking the time to share your positive experience. We are glad to hear that you have enjoyed your stay with us. We hope to welcome you back soon. Regards, Ronda L Cluster Manager, Marketing Communications

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Ronda.L on 26 Jan,2021
Dear Suresh, Thank you for taking the time to leave us a five-star review. We appreciate your kind review and here's hoping that you will visit us again in the near future. Regards, Ronda L Cluster Manager, Marketing Communications