Ratings based on 1,070 verified reviews

4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Bradenton, FL

Posted 14 Apr 2020
Overall experience is great. Staff are very hospitable and friendly
4 out of 5
by a verified traveller from japan

Posted 18 Mar 2020
very nice hotel comportable we really enjoy it..,
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 3 Mar 2020
5 out of 5
by a verified traveller

Hyatt Regency COD

Posted 2 Mar 2020 on Hotels
Great place to stay when you want to be near the airport and shops, restaurants, very welcoming, clean, and I would stay there again. Only thing i didn't like was the casino area where people smoked.
4 out of 5
by a verified traveller

Not the level of 5* Hotel

Posted 2 Mar 2020 on Hotels
The reception told us at 5pm that our room was not ready!!! Unacceptable for 5* Hotel at that time. We had 14 hours flight behind us. Just feelt unwelcome by the receptionist, very arrogant. After I contest it we received finally a room. The hotel needs to be refurbished. Old carpets. Unfriendly staff by the pool. Bad resraurants overall. You feel like in bad restaurants in Las Vegas. Do not recommend at all
5 out of 5
by a verified traveller from Tarlac

This traveller left a rating score only Posted 27 Feb 2020 on Travelocity
5 out of 5
by a verified traveller from London

Posted 25 Feb 2020
Everything unique about the property food staff & rooms were amazing. Big thank you to the beautifulCorinne on reception
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 24 Feb 2020 on Hotels
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 21 Feb 2020 on CheapTickets
3 out of 5
by a verified traveller

Posted 17 Feb 2020
What I like with the hotel is the food. What I didn’t like is the check in time which Will take you almost an HR. Before you can Go to your designated room.