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Overview of Citadines Central Shinjuku Tokyo

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Citadines Central Shinjuku Tokyo

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationRobot Restaurant2 min walk
    Popular LocationIsetan Department Store Shinjuku6 min walk
    Popular LocationShinjuku Gyoen National Garden11 min walk
    AirportTokyo (HND-Haneda)17 min drive

About this area

Tokyo

Located near the boardwalk, Citadines Central Shinjuku Tokyo is in Tokyo's Shinjuku neighbourhood, an area with good shopping. Isetan Department Store Shinjuku and Tokyo Anime Center are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Robot Restaurant and Tokyo Tower. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium, or consider Akihabara Electric Town for a night out.
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Map
Popular Location

What's nearby

  • Robot Restaurant - 2 min walk
  • Isetan Department Store Shinjuku - 6 min walk
  • Omoide Yokocho - 7 min walk
  • Shinjuku Gyoen National Garden - 11 min walk
  • The Tokyo Metropolitan Government - 19 min walk

Getting around

  • Seibu-Shinjuku Station - 7 min walk
  • Shinjuku-sanchome Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 51 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast, brunch and lunch.

About this property

Citadines Central Shinjuku Tokyo

Art Deco Tokyo hotel in Shinjuku, walk to Robot Restaurant
This hotel features a restaurant, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 206 rooms feature modern comforts such as free WiFi and free wired Internet, along with LCD TVs. Guests will also find fridges, in-room massages and hairdryers.
Citadines Central Shinjuku Tokyo offers 206 forms of accommodation with a safe and complimentary slippers. 32-inch LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • 1 restaurant

Family friendly

  • Children's dinnerware
  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Corner/local shop
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - 2 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on April 26, 2021 from 1-4 AM.
A scheduled hot water outage will take place on May 6, 2021 from 11 AM to 3 PM.

Renovations and closures

The following facilities or services will be unavailable from April 13 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Citadines Central Shinjuku Tokyo and receive a full refund?
Yes, Citadines Central Shinjuku Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Central Shinjuku Tokyo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Citadines Central Shinjuku Tokyo?
As of 18 Apr,2021, prices found for a 1-night stay for 2 adults at Citadines Central Shinjuku Tokyo on 20 Apr,2021 start from SG$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Central Shinjuku Tokyo pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Citadines Central Shinjuku Tokyo?
Check-in is from 2 PM - 2 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Citadines Central Shinjuku Tokyo?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Citadines Central Shinjuku Tokyo located?
Located in Shinjuku, this hotel is within a 10-minute walk of Robot Restaurant, Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Tower and Tokyo Anime Center are also within 6 mi (10 km). Shinjuku-sanchome Station is 7 minutes by foot and Higashi-shinjuku Station is 8 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 444 out of 994 reviews
5 - Excellent 45%
Rating 4 - Good. 456 out of 994 reviews
4 - Good 46%
Rating 3 - Okay. 70 out of 994 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 994 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 2 nights in Feb 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が思っていたより広かった。新宿駅の近くであるため、どこへ行くにもアクセスがよかった。一方で、ホテルは新宿駅の東口に位置しているため、２０時ごろから、ホテル周辺は少し安全ではない雰囲気を感じた。スキンケア類のアメニティーがあるとなおよかった。
Stayed 2 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

4/5 Good

Stayed 2 nights in Sep 2020

4/5 Good

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location of hotel was not bad with eateries a stone away. Convenience store is available downstairs of hotel too. Room was small but decent.
Stayed 3 nights in Jan 2020

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