Hankyu Dai Ichi Hotel Group, Wakasu hotels

"Great stay. Staff are very friendly and it’s nice that it’s right next to the train station "

"Very bice hotel and staff"

"This was our fourth stay at Keio Plaza, and we’ve already booked our next trip in December—that probably says it all! We love the location. It’s right by Shinjuku, so we can easily walk to shops, restaurants, and nightlife, but it’s not smack in the middle of the noise and chaos. It’s the perfect balance. Plus, having the limousine bus stop right at the hotel makes getting to and from Haneda Airport super easy and stress-free. But honestly, what keeps bringing us back is the people. The Premier Lounge staff are the absolute best. Every time we walk in—whether for afternoon tea or evening cocktails—we’re greeted with the warmest smiles. They make us feel like family, not just hotel guests. That kind of welcome is rare, and we treasure it every single time. Breakfast at Jurin and Glass Court has also become part of our routine. Great variety, fresh food, and a relaxed atmosphere—it’s the best way to start our day in Tokyo. Keio Plaza isn’t just a hotel for us anymore—it really feels like our home away from home in Tokyo. We can’t wait to be back in December!"

"Staff are very accomadating and helpful "

"Nice place in the heart of Ginza. Room was small but bathroom was amazing. Could sit in tub with view of Tokyo tower"

"Excellent everything, great location, very helpful staff"

"Love the spa"

"Excellent, will return. Only thing upsetting was the Godzilla was out of order "

"Close to Shinagawa station. Super staff. Clean. Gym needs work, only some sad treadmills. It was disappointing."