Okura Hotels & Resorts, Shinbashi hotels

"It was very convenient to have the laundry room available for guests to use. I liked that the washing machine had the detergent installed within the machine. I also liked that the hotel always provided pajamas every day. The rooms are also nice and clean. Loved the rainfall shower head. "

"I like that it was in walking distance of the Ryogoku Station. Staff was friendly and very helpful. I especially appreciate that they knew English. The room was clean. The bed was very firm, good for back sleepers. I have no complaints and will recommend it to my friends."

"Lovely hotel. Staff very helpful. Rooms nice size and clean. Shower great"

"The room was small, but given that it’s Tokyo, we had already expected that. The housekeepers were friendly, but the front-desk officers could’ve been more helpful. When we arrived on the first day unsure of what the luggage drop-off procedure was, nobody came to help, and when we eventually approached someone for help, the interaction was a rather unfriendly one. That’s a small issue, however. The hotel is located in a very convenient area which made it very easy for us to get from place to place. It was also clean and comfortable, and value-for-money."

"The hotel is located in terminal 3 of the airport. Great place to stay and rest up after a long flight. "

"Will stay there again. Excellent location."

"Great stay, close to SHINJUKU station, friendly and super helpful staff. Thank you so much!"

"Wonderful stay at this hotel! Room is clean and spacious, hotel facilities are new, breakfast is delicious. The train station is right across the street from the hotel, easy access to places. "

"What a view of the city! Close to everything by a few subway stops. Staff were amazing service!"