Restaurant

Reviews of Gilbey's Bar & Restaurant

5 out of 5
Gilbey's Bar & Restaurant
82-83 High Street, Windsor, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 53 reviews" "
Rating 8 - Good. 9 out of 53 reviews" "
Rating 6 - Okay. 0 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary, Manalapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful.
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
A disappointing Stay
I stayed at Gilbey’s upon recommendation as my friends had their wedding reception in the restaurant downstairs. I have to say, the food and service in the restaurant was impeccable. However, I was very disappointed with the room and don’t feel that the price reflects the room standard. The room was dusty and felt unclean. The carpet was baggy and threadbare in places. The tapped dripped all night however when you wanted hot water, the flow was a mere dribble. When I got into bed at 11.30 am when I untucked the duvet there was blood stains on the bedding that weren’t visible when they bed was made. The ironing board was rickety and unsafe. Whilst I was using it the board collapsed and the iron fell off and nearly landed on my foot. This morning, I didn’t have toothpaste and wanted to speak to receptionist, I kept looking out to see if anyone was present every 20 minutes or so and there was no one there which shows that the hotel is poorly staffed and undermanaged.
Stayed 1 night in Jan 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Stayed 1 night in Sep 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was excellent! Staff, rooms, meals, all 5 Star!
Stayed 1 night in Sep 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent alternative to the larger hotels in the area. Excellent friendly service …
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023

8/10 Good

Hilary

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location Shame there wasn’t an actual bar to sit and have drinks Thought it was cheeky to charge extra for coffee on top of the breakfast price
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay. Staff very helpful and friendly. Amazing location, lovely room. We always have issues with beds and pillows everywhere, we never sleep well so I can't say if it was just us or the bed, which was quite soft and the bedding/sheet/blankets too rough and thick. Smaller cleanliness detailes like the kettle in dire need of descaling. The aircon needs fixing, the grills wouldn't really open but it was quite late when we first turned it on and didn't want to bother anyone. Bonus was free Netflix and great choice of beverages and nice biscuits. It was a lovely stay at an amazing location. I'd definitely stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

William, Clarendon

Stayed 1 night in Jun 2023

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!
Fabulous place to stay in Windsor! The staff was over the top, and the room was wonderful! Location was perfect, we will stay there again!
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical boutique hotel
This is my second stay at Gilbey's. It is a wonderful small hotel in a fabulous location. I will stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay in The Studio at Gilbeys and it is a truly wonderful place, lovely staff, delicious food, peaceful AND close to everything. We will be back!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable accommodation really close to Windsor castle. Loads of shops and restaurants close by, parking provided by hotel. Great stay :)
Stayed 1 night in Apr 2023

10/10 Excellent

Caroline

Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night at Gilbey’s before heading to Heathrow, only a short drive away. Our room was great, lovely furnishings and well appointed with a nice ensuite bathroom. Staff we very friendly. Would certainly use again!
Stayed 1 night in Oct 2022

10/10 Excellent

Denis

Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful small place to stay. With three rooms only. We were in Windsor for one night because it is close to Heathrow, but will come again for longer. Gilbeys is fabulous and the staff is amazing and very helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, superb location
Hotel is really well located on the high street and don’t let the latter term put you off. There’s no noise( well we didn’t hear any) from the front bedrooms. Each bedroom was spec’d out to a very high standard and nothing was omitted from making the room top notch. They seem to have really thought through the design. I think the one “ complaint “ and I guess it’s wholly personal so perhaps observation is a better word, would be the timing of breakfast on the Saturday morning. Served from 9.15am. It looked fab from the menu but sadly timings didn’t fit in with us. To be fair to Gilbeys we didn’t actually ask if something could be served early to the room … so not sure if that would have been an option? Overall though, it’s a very small thing and didn’t dampen the stay nor the intention to return. Very good value and excellent place
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, small hotel with a lovely restaurant. Right across the bridge from Windsor castle. Breakfast and dinner were great, a very good chef. Keep in mind, if you expect to arrive late, let them know.
Stayed 4 nights in Aug 2022

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and room were very comfortable. The staff was courteous, friendly and helpful. It was quiet and enjoyable.
Stayed 1 night in Aug 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the UK on the hottest day ever, it was a fabulous place to be. Great ambience and location, lovely room, delicious food, friendly, and helpful staff, and, especially, effective A/C.
Stayed 3 nights in Jul 2022

10/10 Excellent

Leila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Studio Suite and it was fantastic! Large and fully stocked with everything you could imagine. Walking distance to shops and Windsor Castle. 5 Star hotel experience and wonderful meals at the restaurant!
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Stayed 1 night in Jul 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Clean, elegant, friendly, luxury!
Stayed 1 night in Jul 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Great location clean & tidy excellent food
Stayed 1 night in Jun 2022

10/10 Excellent

Lilia

Stayed 1 night in Jun 2022

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impulsive reservation leads to incredible stay
The room was immaculate and enormous. Fantastic food and drink downstairs. Gorgeous and historic Windsor outside. Can’t imagine a better stay.
Stayed 1 night in May 2022

10/10 Excellent

Marie

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Sep 2021

8/10 Good

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Stayed for one night to see the theatre and the room exceeded expectations. It felt more like home than a hotel room (there was no musty smell that you normally get in hotel rooms!). The room and bathroom was light, pleasant, excellently decorated and very clean. The toiletries were also wonderful! I had an excellent night’s sleep. The only downside is it would have been nice if breakfast was included with the room. Other than that, excellent and I will be back here if I ever stay again in Windsor (it’s worth booking another play at the theatre just as an excuse to return to this lovely room!).
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location but quite expensive for the room
Stayed 1 night in Aug 2021

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

satyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway close to London
Great location, outstanding food and lovely rooms.
Stayed 1 night in Aug 2020

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windsor wonderful!
We very much enjoyed our stay! Staff were friendly l, the room was spacious and beautifully furnished and in an excellent location. We’d love to come back sometime!
Stayed 1 night in Jul 2019

8/10 Good

Anthony P M

Liked: Cleanliness, property conditions & facilities, room comfort
Fab room but 275 GBP/ night & no hot breakfast.
We stayed one night at the end of our three week European holiday from Hong Kong in the studio on the top floor. The room is fabulous, but we were checked in by two inexperienced young staff members who gave us no briefing other than “breakfast in your room in the morning” Breakfast turned out to be a few bits of stale bread and pastries which had been there for at least 18 hours by the time we tried to consume the following morning. With no instructions on the room we didn’t even know how to work the TV or audio system which was hugely complex and not working because most of it was in a cupboard and didn’t receive the signal from the zapper unless the door was open. After an hour of messing about with this we had to get someone to show us how it worked and it was then superb quality. The lady owner was pretty horrified about the way we had been treated over the briefing and awful breakfast arrangements and eventually went and fetched some fresh bread and croissants in the morning. But for 275 Quid a night for three people it’s pretty appalling value for money. No cooked breakfast. And not convenient for people carrying lots of luggage as we were after our trip. Have to handball it upstairs. The lady offered to refund something which I am yet to see. Premium price, premium room for sure but awful breakfast and shabby service. Come to Asia and learn about the hospitality business and how to look after guests!
Stayed 1 night in Jul 2019

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star accommodation in a small boutique hotel (only 4 rooms) above a fantastic restaurant in a charming old building on the high street of Eton.
Stayed 1 night in May 2019

10/10 Excellent

Zhenping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; great food; great staff; great wine; great atmosphere.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice room close to windsor castle.
Beautiful place in great location. Just delightful. Continental breakfast only, but it was really good! Very steep stairs up to room #3.
Stayed 1 night in Sep 2018