Ratings based on 1,387 verified reviews

3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Things are getting Better

Posted 21 Jan 2020 on Hotels
I stayed in the hotel from January 6 to 20, quite a long stay😆 I’ve stayed in Baiyun Hotel many times in the last 6 years, and I always enjoy stain there. During my last visit, I observed some changes-the rooms and the corridor passages have been refurbished, bedsheets changed regularly. In general, there had been a lot of improvement. However, I will like to take this opportunity to advise the management of the Hotel to look into the way they can keep WARM or HOT the food being served at the Continental Breakfast Restaurant. The foods that are supposed to be served hot or warm can be transparently covered. Then put a visible label of the contents by the side.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 12 Jan 2020 on Hotels
5 out of 5
by a verified traveller from New York

Posted 12 Dec 2019
Very friendly staff, clean, convenient to shops, restaurants and subway is right in front of the property.
4 out of 5
by a verified traveller

Posted 10 Dec 2019
Location is very convenient, closed to the subway.
4 out of 5
by a verified traveller from California

Posted 28 Nov 2019
Dinning room on first floor; arrange taxi for guests; use room key to use elevator; clean towel and bed sheets
4 out of 5
by a verified traveller

Posted 26 Nov 2019 on Hotels
overall good
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 16 Nov 2019 on Hotels
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 15 Nov 2019 on Hotels
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 2 Nov 2019 on Hotels
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 2 Nov 2019 on Orbitz