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The check in staff was really good (the manager) and room was fantastic! The only part can be improved most was the dinning service... noodle staff should be better trained.
BO
Stayed 2 nights in Jul 2020
Response from Guest Experience Manager on 30 Jul,2020
Bonjour!
We very much appreciate your comments regarding your stay at the Pullman Zhoushan Seaview.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is encouraging to learn that you are satisfied with our service and room. Meanwhile, our western restaurant manager already received your comment about noodle staff. Western restaurant manager will again train staff and better service will be provided in the future.
Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.
Sincerely,
Guest Experience Manager
Pullman Zhoushan Seaview
Response from Pullman Zhoushan Seaview on 6 Jul,2021
We very much appreciate your comments regarding your stay at the Pullman Zhoushan Seaview.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Guest Experience Manager
Pullman Zhoushan Seaview