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Comfort Inn Downtown - University Area

2.5 star property
Hotel with free breakfast, a short walk to Western Michigan University

Choose dates to view prices

Photo gallery for Comfort Inn Downtown - University Area

Lobby sitting area
Free toiletries, hair dryer, towels, soap
Front of property
Gym
Premium bedding, individually decorated, individually furnished, desk
Located in Kalamazoo's Central Business District, Comfort Inn Downtown - University Area offers a practical base for travelers. Guests enjoy a breakfast buffet, in-room WiFi, dry cleaning services, and attentive staff assistance.

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

About the area

Map
739 W Michigan Ave, Kalamazoo, MI, 49007

Getting around

  • Kalamazoo Transportation Center - 14 min walk
  • Flint, MI (FNT-Bishop Intl.) - 125 min drive

About this property

Comfort Inn Downtown - University Area

Hotel near Western Michigan University
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym at Comfort Inn Downtown - University Area. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk, a front desk safe and newspapers in the reception
  • Smoke-free property, a vending machine and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 60 individually furnished rooms include thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Kalamazoo
Comfort Inn Motel Kalamazoo
Kalamazoo Comfort Inn
Comfort Inn Kalamazoo Hotel Kalamazoo
Comfort Inn Kalamazoo Motel

Frequently asked questions

Is Comfort Inn Downtown - University Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn Downtown - University Area?

Self-parking is free at this property.

What time is check-in at Comfort Inn Downtown - University Area?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn Downtown - University Area?

Checkout is at 11 AM.

Where is Comfort Inn Downtown - University Area located?

Located in Kalamazoo Central Business District, this hotel is within a 10-minute walk of Kalamazoo College and Western Michigan University. Markin Racquet Center and Bronson Park are also within 10 minutes. Kalamazoo Transportation Center is 14 minutes by foot.

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Reviews

Comfort Inn Downtown - University Area Reviews

7.0

Good

7.2

Cleanliness

7.8

Location

7.6

Staff & service

6.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 200 out of 925 reviews
Rating 8 - Good. 303 out of 925 reviews
Rating 6 - Okay. 204 out of 925 reviews
Rating 4 - Poor. 110 out of 925 reviews
Rating 2 - Terrible. 108 out of 925 reviews

Reviews

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people around the area are a sketchy. The hotel itself was very quiet and I liked the breakfast waffle maker.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud, right in the main drag, but that's not the hotel's fault. Friendly service. Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all i can say is not bad at all.
Stayed 4 nights in Sep 2025

6/10 Okay

Daniel

Liked: Staff & service
Like location
Stayed 3 nights in Aug 2025

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Aug 2025

6/10 Okay

Hector A

Over all it was ok just the rooms were small and the TV was old, the ac didn't work appropriately and the door to the closet was so difficult to open. But it was so convenient for getting to Kalamazoo College that's the only thing I love about it.
Stayed 2 nights in Sep 2025

4/10 Poor

Melisa

Liked: Staff & service
Disliked: Property conditions & facilities
No parking. Sink leaked all over counter top when in use. Stains on ceiling and walls. Big bug on wall upon arrival. Will not return to this hotel
Stayed 1 night in Sep 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an event in town and this was the most affordable option. Was pleasantly surprised. Normal hotel wear and tear, but excellent location and good price. Will likely stay here for future events.
Stayed 1 night in Jul 2025

8/10 Good

Denise

Liked: Staff & service, amenities, property conditions & facilities
The parking lot is extremely small, other than that I'd give an excellent rating.
Stayed 6 nights in Jun 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful and friendly staff, just minutes from WMU.
Stayed 1 night in Apr 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the pan handling when i went shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I was in town for a conference. The property is old but clean, breakfast was fine every morning (always eggs and a choice of meat), the staff was helpful. I would stay there again.
Stayed 3 nights in May 2025

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities
The tub was dirty and a small amount toilet paper in the bathroom. The towels were dingy, had holes and several big gray spots on them. My coffee had slimmy film floating on top of the cup. I point this out the front desk. She looked me and gave a roll of tissue. No apologies, but she was respectful. I will not be staying at another Comfort Inn or an Affiliate. I also took pictures
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and polite. Some things out of their control that the property manager should fix are: bathroom in the lobby permanently closed,(sign instructing not to use) doors other than the front door out of order, (sign instructing not to use) replace carpet in stairs or use a professional carpet cleaner- staff vacuumed and cleaned often, but there was a strong smell of deodorizer masking a worse smell. Bathrooms lack ventilation fans. We loved the location, generous refrigerator size, and friendliness of staff. Breakfast could use some gluten free options for cereal. Maybe some oatmeal and more than one kind of yogurt) Overall, a good value for the price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marge D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with how quit it was. They had a nice variety for breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Staff & service
Cheap stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good
Stayed 1 night in Mar 2025

4/10 Poor

katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was perfect for us. But the walls are paper thin and it was stinky, outdated and did not feel clean.
Stayed 1 night in May 2025

6/10 Okay

LaToya

Disliked: Property conditions & facilities
The room served its purpose as a place to sleep for a 1-day trip but I would not stay there for an extended period of time.
Stayed 1 night in Jun 2025

8/10 Good

Willie

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent. Staff was very nice.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning crew were not friendly at all!
Stayed 3 nights in Jun 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 1 night in Feb 2025

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
It is always a nice comfortable stay.
Stayed 2 nights in Jul 2024