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Sanctuary Hills

3.5 star property
Resort in Nuwara Eliya with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Sanctuary Hills

Front of property
Front of property
In-room safe, desk, iron/ironing board, free WiFi
International cuisine
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Lake View

Extra beds

Deluxe Double Room, Lake View

Highlights

Private bathroom
Coffee/tea maker
Free bottled water
In-room safe
Desk
Daily housekeeping
  • Lake view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
#6 Kalegala Road, Nuwara Eliya, 22200

Getting around

  • Haputale Railway Station - 53 min drive

About this property

Sanctuary Hills

Property highlights
Take advantage of a terrace, a garden and laundry facilities at Sanctuary Hills. Be sure to enjoy international cuisine at the on-site restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), barbecues and concierge services
  • Luggage storage, a TV in reception and a 24-hour front desk
Room features
All guest rooms at Sanctuary Hills have amenities, such as free WiFi, safes and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70.0
  • New Year's Eve (31 December) Gala Dinner per child: USD 35.0 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Sanctuary Hills Hotel Nuwara Eliya
Sanctuary Hills Hotel
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya
Sanctuary Hills Resort
Sanctuary Hills Resort
Sanctuary Hills Nuwara Eliya
Sanctuary Hills Resort Nuwara Eliya

Frequently asked questions

Is Sanctuary Hills pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Hills?

Self-parking is free at this property.

What time is check-in at Sanctuary Hills?

Check-in begins at 2 PM.

What time is check-out at Sanctuary Hills?

Checkout is at noon.

Does Sanctuary Hills provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sanctuary Hills located?

Situated in Nuwara Eliya, this resort is 0.3 mi (0.5 km) from Lake Gregory and within 3 miles (5 km) of Moon Plains Viewpoint and Galway Forest Reserve. Victoria Park and Assemblies of God Church Nuwara Eliya are also within 3 miles (5 km).

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Sanctuary Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mohd, Saudi Arabia

Disliked: Cleanliness, property conditions & facilities, room comfort

Hard time even hot water comes and stop.

I was not expected the hotel will be like this. No Tv in roome and elevator and so on.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great room Not so good bathroom, it really needs some work done or just tidy up or remove old fixtures. Needed to keep door well shut. Great breakfast. Tres English! Nice location and staff. Seems over priced.
Stayed 1 night in Aug 2017

8/10 Good

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our stay. The room could have been a bit cleaner but staff were great!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loistava asiakaspalvelu ja kodinomainen tunnelma!

Tämä kodinomainen hotelli sijaitsee rauhallisessa paikassa hieman Nuwara Eliyan keskustan ulkopuolella. Hotellin johtaja ja hänen tiiminsä tekivät vierailusta erittäin miellyttävän. Tässä hotellissa asiakaspalvelu on viety uudelle tasolle ja asiakkaan viihtyvyyden eteen tehdään enemmän kuin hän pyytää. Tuntui kuin kaikki asiat olisivat olleet järjestettävissä heidän puoleltaan. Suosittelen lämpimästi!
Stayed 2 nights in Aug 2017

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay and staff were very helpful. Location is very convenient