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Budgetel Inn & Suites

2.5 star property
Hotel in Chattanooga with free parking

Choose dates to view prices

Photo gallery for Budgetel Inn & Suites

Front of property
Free WiFi, bed sheets
Combined shower/bathtub, towels
Free WiFi, bed sheets
Free WiFi, bed sheets
Budgetel Inn & Suites in East Ridge provides travelers with the essentials that make a stay comfortable. The property offers free in-room WiFi and extended parking options, while the front desk remains staffed 24 hours to assist with any needs that arise during the visit.

Reviews

4.8 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Single Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Microwave
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Cable channels
Daily housekeeping
  • Sleeps 3
  • 2 Double Beds
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About the area

Map
1410 Mack Smith Road, Chattanooga, TN, 37412

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 13 min drive

About this property

Budgetel Inn & Suites

Hotel near Hamilton Place Mall
Budgetel Inn & Suites provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and extended parking
  • Smoke-free property, a 24-hour front desk and coffee/tea in reception
Room features
All 60 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
More amenities include:
  • Flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 27 June 2025 to 27 June 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Budgetel Inn Chattanooga
Budgetel Chattanooga
Budgetel Inn & Suites Hotel
Budgetel Inn & Suites Chattanooga
Budgetel Inn & Suites Hotel Chattanooga

Frequently asked questions

Is Budgetel Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Budgetel Inn & Suites?

Self-parking and extended parking are free at this property.

What time is check-in at Budgetel Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Budgetel Inn & Suites?

Checkout is at 11:30 AM.

Where is Budgetel Inn & Suites located?

Located in East Ridge, this hotel is 1.1 mi (1.8 km) from Topgolf Chattanooga and within 3 miles (5 km) of Parkridge East Hospital and Brainerd Golf Course. Hamilton Place Mall and Lake Winnepesaukah Amusement Park are also within 6 miles (10 km).

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Budgetel Inn & Suites Reviews

Reviews

4.8
Rating 10 - Excellent. 12 out of 96 reviews
Rating 8 - Good. 13 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 16 out of 96 reviews
Rating 2 - Terrible. 44 out of 96 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service

ok

just ok
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Liked: Staff & service
Staff eas great
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The front desk clerk was really friendly at check in but when we got to our room it looked like it was falling apart and smelled musty. The door had a decent sized gap all the way around, which made me feel unsafe. There was no toilet paper or a trash can in the room. Won’t be staying again.
Stayed 1 night in Sep 2018

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was partially renovated but not finished. Not clean. No room service. When I wanted clean towels, I had to bring my dirty towels to the office to have them replaced. Staff told me I had to take my trash to the dumpster, and the trash can was extremely small. Don’t stay here if you want relaxation and comfort.
Stayed 3 nights in Sep 2023

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrific experience i have ever had and the most ignorant people i have met. I am a business owner and a 4 time customer service excellence award winner and this place is a sinking ship if they continue to treat people the way i was treated. Also this place was advertised as pet friendly on expedia and after 11 hours of driving with 2 large dogs and a cat, we checked in and 10 mins later we were evicted because she said there was a no pet rule, i explained it said it was on expedia and she then replied to not get up in her face, to get my animals and my crap and get the heck out.(this is a tined down version as i cant post profanity)Refused to refund me any money, said it was not her problem and i shouldn't have booked with expedia. Expedia also refused to refund my money. My husband and i relocated 3000 miles across the u.s to canada and we were on the road for almost 2 weeks, stayed in many budget/pet friendly hotels and all of our other experiences were great. Avoid this place at all cost!!

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
They have a curfew!?! It's a hotel, not a dormitory. Would have never staid there had I know. Checked in and out with a security guard. Not a good impression. Will never stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nigel

😊
Stayed 2 nights in May 2025

10/10 Excellent

Chasidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Clean and comfortable
Stayed 1 night in Nov 2024

4/10 Poor

MIchael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everyone I met at the desk was polite and helpful. A lot of construction going on, on the property & in the area, so it was a mess. No ice at present, very inconvenient for a traveler. Nice people, just a rough time for them.
Stayed 1 night in Jul 2024

8/10 Good

Marino

Liked: Staff & service, amenities
‘
Stayed 1 night in Jul 2024

2/10 Terrible

KRUNAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel to stay. Don’t stay here. Beware. 0 star. There was strong paint smell as looks like it was recently painted. We had room backside and bright light was going thru blind. Water pressure in shower was extremely slow. No option to lock the door inside bathroom. Number of towels only and smelly. Felt like a junk place. Floor was came out. I wish I could have chosen another hotel.
Stayed 1 night in Jun 2024

8/10 Good

Cynthia Frances

Liked: Cleanliness, staff & service
I understand Chattanooga's Budgetel is a work in progress. I appreciate what work has been done. The best parts of my stay was the comfy bed, the larger refrigerator, quiet neighbors, convenience to food and shopping, the airport, and I-75. What I feel needs improvement is access to the main office/coffee/ice without driving through the gate and then having to drive all the way around the facility. Maybe there is a way and I just couldn't figure it out. Perhaps a map in the room? I was in Room 1106. Saturday morning I found a water leak dripping into the bathtub. It came from another room and when the person finished the shower, the leaking stopped. Pieces of the ceiling fell into the tub. Also, the piece of furniture that supports the TV and the microwave is wobbly. I was afraid the TV was going to fall over everytime I bumped or leaned on the piece.
Stayed 3 nights in May 2024

10/10 Excellent

Marie Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jason, General Manager, is the ultimate professional!
Stayed 1 night in May 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all worst hotel experience I've ever had. Unprofessional no management at all housekeepers entering room unannounced without permission. No cable nothing works nothing but problems from the staff who are completely out of line. Never will I stay her or recommend anyone to be ripped off by this awful place.
Stayed 6 nights in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for quick solo stop over

Very friendly staff. Looking for a little revenue while they decide whether to renovate or demolish hotel- IMHO. Spartan room, Neighbor smoked outside, drifted in to my room through the cracks around the door. I’d probably stay over on the other side of the freeway next time.
Stayed 1 night in Mar 2024

2/10 Terrible

Kathy

We got there at 9 pm to a very armed security guard and locking barbwire fences. That said you could only have visitors from 9 am-7pm. I am not going to stay somewhere where I am treated like a prison. I drove off, and found another room. Very unsafe feeling
Stayed 1 night in Mar 2024

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a issue when we first got there and then got to the room and it was horrible and was suppose to be 2 queen beds and 2 people couldn't have even sleep in it so we left and ask for refund the gm was a jerk period
Stayed 1 night in Dec 2023

4/10 Poor

Jacqueline

Disliked: Cleanliness, property conditions & facilities
The property was dirty and looked unsafe. The bathtub was awful and looked like it would fall apart.
Stayed 2 nights in Oct 2023

2/10 Terrible

rebecca

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place looked like a serial killer motel was very uncomfortable couldnt sleep because i was nervous love the staff though they were great wish they like the property walking in the room smelled like black mold felt like my whole family was in jail didnt like that fact they checked all of are i.ds and the police are watching the cameras no no if i ever leave Michigan again i will never go there again totally terrible place to vacation

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating GM. Security 24/7 so you feel safe in a not so great area. Very cheap rates with free wifi and clean rooms. I will definitely be back here once I come back down to Florida. I traveled from FL to IA. Made it safe thanks to Budgetel!
Stayed 1 night in Jul 2023

2/10 Terrible

Angie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Caution...roaches.

This was one of the worst hotels I’ve ever been to. There was alive and dead roaches in our room. Septic tanks laying around outside. No access to our rooms without employee to unlock our room. Bed frame look liked it was made from part of a frame from air conditioners. Trash overflowing dumpsters. We didn’t stay. I have little ones. We left immediately. The only good thing was the lady behind the desk. She did not belong in that place. She was way too clean and neat to be there. Very nice lady. My money was refunded. Here is a couple of pictures. We left the room so quickly I didn’t get pictures of the roaches or the bed.
Stayed 1 night in Jul 2019

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL HELL

Tv didn't work and nobody did anything about it. Nothing in room but tv, bed,night stands and 1 chair Toilet rocked and seat had only 1 screw and it was loose Floors were so sticky that we had to wear shoes the whole time and they'd actually stick to the floor and on the last day ( we checked out a day early) water flooded through to our room from next door. People were rude and wouldn't help I even asked housekeeping for her mop to mop the floors in our room and she refused. Worst place I have ever been at And I'm 63 years old. AWFUL PLACE AND PEOPLE
Stayed 3 nights in Jun 2019

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities

Unpleasent experience

Would not stay again!! Stayed for 4 days checked in Sunday 8/18 checked out Thursday 8/22 . Room was not cleaned once the entire time we were there. Beds were not changed garbage was not emptied . Offered more towels and toilet paper once in the entire time there. Was advertised as having 4 beds only to find out they meant 2 double beds would sleep 4 people.very misleading. Pool was advertised but certainly could not use it. Patio door was broken and had to really struggle to open and close it. Place was not fully cleaned before our stay. See the pictures attached of the pool. If you are going to advertise or say something is a perk you need to have that available. Very disappointed only stayed as we had no other option after driving 12 hours.
Pool
Pool
Pool
Stayed 4 nights in Aug 2019

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay

Worst room ever looks as if it hasn’t been cleaned in months dust was thick on very thing tub shower curtain has ever been cleaned the hallway smell like there was something dead in it door looked like it has been kick in even with the security guards letting you in and out I didn’t feel safe staying there I checked out made a video but couldn’t share it
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Decent . Good for a cheap place to sleep for a few hours
Stayed 1 night in Aug 2019