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Hills Hotel Gotanda

3.0 star property

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In the heart of Tokyo, Hills Hotel Gotanda offers a convenient stay. Connect to in-room WiFi and enjoy the hotel's amenities, including an elevator, luggage storage and helpful multilingual staff.

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Children 18 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hills Hotel Gotanda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hills Hotel Gotanda?

This hotel doesn't offer parking.

What time is check-in at Hills Hotel Gotanda?

Check-in start time: 3:00 PM; check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hills Hotel Gotanda?

Checkout is at 2:00 PM.

Where is Hills Hotel Gotanda located?

Located in Shinagawa, this hotel is within 3 miles (5 km) of Keio University, Tokyo Bay and Tokyo Tower. Shiba Park and International House of Japan are also within 3 miles (5 km). Gotanda Station is only a 4-minute walk and Takanawadai Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.2

6.0

Cleanliness

5.2

Location

5.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 91 reviews
Rating 8 - Good. 17 out of 91 reviews
Rating 6 - Okay. 26 out of 91 reviews
Rating 4 - Poor. 21 out of 91 reviews
Rating 2 - Terrible. 22 out of 91 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

ビジネス、ファミリーにはオススメしません

行ったらラブホでびっくりした。 ホテルズドットコムでラブホを取り扱わないで欲しいです。
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
ビジネスと勘違いした
Stayed 1 night in Oct 2023
Verified

6/10 Okay

KAZUHISA

Disliked: Room comfort

繁華街の中のホテル

ラブホテルを改造したホテルなので、割合にゆったりした風呂なのが良かった点。 換気扇（エアコン）の音がうるさかったのが悪い点。 総合的にみて、この価格なら、まあこの程度が妥当なところだと思う。
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Ranko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラブホ街の中にある、ビジネス利用も受け付けている、ラブホですよね。 ビジネスホテル検索で出てくるのは如何かと... 駅からも近く、コンビニも数件あり便利ですが周辺環境は良くないです。女性の1人利用、お子様連れにはおすすめしません。
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Natsumi

Liked: Staff & service
Disliked: Property conditions & facilities
ラブホテルを改造した感じの雰囲気があった。
Stayed 1 night in Mar 2023
Verified

4/10 Poor

H I ROFM I

Disliked: Property conditions & facilities, room comfort

最悪

何で、コンドームがベットにあるの？ 全く意味分からないです。 五反田だからですか？ モーテルじゃないですよね
Stayed 1 night in Mar 2023
Verified

6/10 Okay

みほ

ビジネスホテルを検索して予約したのにラブホでした。 周辺も歓楽街なので、夜にコンビニに行くときに、酔っぱらいや風俗のスカウトに声をかけられて恐かったです。 部屋のドアに外を確認する覗き窓がなく、オートロックでもないので女一人での宿泊は不安を感じました。
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広いのと、お風呂もバスタブと洗い場が分かれていてでゆったりできる。選べるアメニティもいい。夜通し出入りがあるので音はするが、睡眠を妨げられるほどではない。
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Shigeo

Disliked: Staff & service
特に可もなく不可もなくと言った感じです。
Stayed 1 night in Dec 2022
Verified

4/10 Poor

ヒロツグ

Disliked: Amenities, property conditions & facilities
安いタイプだったので、冷蔵庫無いのは納得出来るが、簡易ポットがあれば カップ麺なり、コーヒーなり部屋で作れるので、その辺は今後善処して欲しい。
Verified

2/10 Terrible

Takashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
普通にラブホ ロビーに風俗案内所のお兄ちゃんと客がもめてたり、、、ベッド脇にはコンドーム置いてあるし。。。 二度と利用することなし！
Stayed 1 night in Nov 2022
Verified

6/10 Okay

???

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフが親切で感じが良い。
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Masami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ラブホです。

スタッフの対応は悪いし、デリヘルの利用者が出入りするホテルで居心地も悪い。 部屋の隅にイヤリングが落ちてた。 床も水はねがそのままだった。
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ラブホかよ。 もういかんわ！
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

充電器は無料で貸してほしい

部屋はコンパクトで、映画など追加料金払わずに見れるのは良かったのですが、充電器がお金払わないとレンタルできなかったり、飲み物を自分で作るセットやコーヒーお茶などのインスタントが置いてなかったりして、わざわざ買いに行かないといけなかったのが不便でした。
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い

広目の部屋で快適だった 施設、備品もキレイだった
Stayed 1 night in Oct 2020
Verified

2/10 Terrible

KITAZAWA

Disliked: Staff & service

最低な対応

チェックインで20分近くトラブった。まず予約が無いとか受けつけ、さんざん待たせたあげく、ホテル側の見落とし判明。あやまるわけでもなく、部屋をあてがわれたがしばらくして部屋を変わってくれと。連れも一緒にくつろぎ始めたところ、あまりのひどさに宿泊はやめてホテルを退出しました。このホテル、最低です。
Stayed 1 night in Apr 2020
Verified

6/10 Okay

ss

滞在時間が長かったのは良かった
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
チェックアウトが14時というところがまた使いたいです。
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ビジネスホテルだと思って行ったらラブホでした。 セキュリティは悪いしお風呂場はカビてて汚いし、常にうるさかったです。夜中寝てたらフロントから電話かかってきて、こんな時間に何かと思って出たら間違い電話でした。もう二度とこんなホテルに泊まりたくないです。
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ラブホテル。 事前に告知すべき。詐欺だ
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

TOMOKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
通常のビジネスホテルでないなら、明記すべき 完全に連れ込み宿 不愉快でした
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

早くからチェックインできて良かった。
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
ビジネスかと思って利用しましたがラブホですね。清掃に入るのかわかりませんが結構部屋の外の音がうるさいです。
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Good value for money

The hotel was nothing special, but very good value for money. The map was NOT helpful in finding it.
Stayed 1 night in Jun 2019