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Maya Inn

3.0 star property
Hotel with a 24-hour front desk, a short walk to Mamitas Beach

Choose dates to view prices

Photo gallery for Maya Inn

In-room dining
Outdoor pool, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished, free WiFi
View from room
Shower, rainfall showerhead, free toiletries, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio

In-room safe, individually decorated, individually furnished, free WiFi

Studio

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Studio

View from room

King Studio

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Private kitchenette

Apartment

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av. CTM Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

About this property

Maya Inn

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Maya Inn provides amenities such as a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Smoke-free property and a 24-hour front desk
Room features
All rooms are individually furnished, and have comforts such as air conditioning and separate dining areas, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with Netflix and cable channels
  • Separate dining areas, fridges and stovetops

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Maya Inn Playa del Carmen
Maya Playa del Carmen
Maya Inn Hotel
Maya Inn Playa del Carmen
Maya Inn Hotel Playa del Carmen

Frequently asked questions

Does Maya Inn have a pool?

Yes, this property has an outdoor pool.

Is Maya Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maya Inn?

Maya Inn doesn't offer parking.

What time is check-in at Maya Inn?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Maya Inn?

Checkout is at 11:00 AM.

Where is Maya Inn located?

Located in Zazil-ha, this hotel is within a 15-minute walk of Mamitas Beach, Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is 1.6 mi (2.5 km) away.

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Maya Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Lugar centrico limpio comodo lo malo nada de atención
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Hay opciones mejores

El check in y chek out se hace en un hotel diferente pues no tienen recepción el personal es desatento te hacen esperar hasta que quieren, sus políticas no son claras te hacen cobros extras yo me corte un dedo sin darme cuenta y deje una mancha minúscula de sangre en la orilla de la sábana y me hicieron un cargo bastante alto por la limpieza de esta cuando se supone que la ropa de Cama y el cambio de toallas a diario ya están incluidos en el costo la cañería de la regadera es mala se inunda en baño sí tomas una ducha el refrigerador se deshiela dejando charco constante colchones viejos y ondulados con resortes salidos y colchas viejas instalaciones comunes comí terraza viejas y maltratadas además de sucias, zona ruidosa hay tiendas a un lado que llevan mercancías de noche y madrugada, no te dejan descansar, sin duda esperaba algo mejor.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Die Küchenausstattung war sehr spartanisch: Die Töpfe waren nicht in sonderlich gutem Zustand und im Bestecksatz fanden sich keine Gabeln. Auch einen Zimmersafe gab es nicht. Ansonsten kann ich Maya Inn weiterempfehlen. Mein Zimmer war wunderbar leise, die Klimaanlage funktionierte und das Personal war sehr freundlich und zuvorkommend.
Stayed 13 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Die Zimmer die der Straße abgewandt sind, sind schön leise. Dank der Klimalage auch angenehm kühl. Das Personal ist sehr freundlich und zuvorkommend. Schade ist, dass die Küchenausstattung massiv zu wünschen übrig lässt. Die Teller und Pfannen sind eigentlich schrottreif. Voll mit eingebrannten und verkohlten Essenresten, die man auch mit gründlicherem Schrubben nicht wirklich wegbekommt. Bei mir war auch nicht wirklich Besteck da: 2 Messer und 4 Löffel, aber keine Gabeln... Das Badezimmer war jedoch einwandfrei. Ein weiterer Minuspunkt ist das Fehlen eines Zimmersafes. Eine gewisse Unsicherheit schwingt immer mit, wenn man Bargeld, Reisepass etc. frei im Zimmer herumliegen lassen muss - oder mit an den Strand nimmt...
Stayed 13 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It is a basic apartment. The bed was really not comfortable at all and the pillows smell of mildew. The WiFi was pretty bad. Communications about checking in were not explicit or sent to my email
Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The address on our booking was a bar gate in a wall, with NO sign. Took our driver 45 minutes to find it, including getting out and walking up & down the street asking people. Then the gate was locked, with no one inside to open it. Our driver tried the phone number on our booking 3 times, but got no answer. He was getting very frustrated, so we got dropped off at the end of 5th Ave, and went walking with luggage in tow, to find a new hotel. We met a guy at a tour kiosk who offered to help. After trying the same number, he figured out the prefex was wrong for Playa Del Carmen. He switched it and got through only to find out we had to go check in at a different location. At the main hotel, a staff member walked us back 5 blocks to the original gate, and showed us to our room. It was nice, but a little plain. The next morning we discovered this location had very few amenities, and it was the main hotel that was in most of the photos on the website. To make matter worse, the kitchenette's pots were too rusted to even use, therefore we ended up spending extra money on meals at restaurants. Plus, the shower was extremely cramped, as it was under a staircase on the other side of the wall. I am 6'2" and had to shower bent over. The ceiling over 2/3 rds of the shower was 5'4 angled down to 3'6" ( I took photos and measuered). The only highlight of our stay, was the wonderful lady who did a great job of cleaning our room each day. WE WOULD NOT STAY HERE AGAIN!!!
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018