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MyLINE relax complex

3.5 star property
Astana hotel in Almaty District with free breakfast and sauna

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Photo gallery for MyLINE relax complex

Minibar, in-room safe, desk, blackout curtains
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Free daily cooked-to-order breakfast
Interior entrance

Reviews

2.0 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Minibar, in-room safe, desk, blackout curtains

Comfort Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Apartment, Private Pool

Minibar, in-room safe, desk, blackout curtains

Signature Apartment, Private Pool

Highlights

Separate dining area
Separate sitting area
Private plunge pool
Private hot tub
Air conditioning
Heating
Connecting rooms available
LED TV
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
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About the area

Map
Bayimbet Maylin Street 37A, Astana, 010000

Getting around

  • Astana Railway Station - 25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

About this property

MyLINE relax complex

Hotel located in Almaty District
Free cooked-to-order breakfast, a terrace and a garden are just a few of the amenities provided at MyLINE relax complex. For some rest and relaxation, visit the sauna or the steam room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk
  • A lift, a TV in reception and 3 meeting rooms
Room features
All guest rooms at MyLINE relax complex feature perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: RUB 3000 per vehicle (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 8:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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MyLINE relax complex Hotel Astana

Frequently asked questions

Does MyLINE relax complex have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 11:00 AM.

Is MyLINE relax complex pet-friendly?

No, pets are not allowed at this property.

How much is parking at MyLINE relax complex?

Self-parking is free at this property.

What time is check-in at MyLINE relax complex?

Check-in start time: 10:00 AM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MyLINE relax complex?

Checkout is at noon.

Does MyLINE relax complex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RUB 3000 per vehicle applies.

Where is MyLINE relax complex located?

Located in Almaty District, this hotel is within 3 miles (5 km) of Schoolchildren's Palace, Otan Korgaushylar Monument and Hazret Sultan Mosque. The US Embassy and the Consulate in Kazakhstan and Palace of Independence are also within 3 miles (5 km).

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MyLINE relax complex Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

8.0/10

Cleanliness

2.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nikita

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Loud music all night, really ?

First of all: None of the staff speaks english. Okay, I seak a little russian, fine. There was very loud music in the nightclub that belongs to the hotel, playing till 5am in the morning. It was impossible to sleep. When asking for earplugs, I had to call 3 times. (By the way: Room service orders forgot the cutlery and brought wrong water - okay, can happen.) In the end, after complaining that it was impossible to sleep, a young guy at the counter told us: "Yes but you have to respect that we're also a nightclub, and there the music needs to be loud." What the hell... Last thing: The offer says the spa is included, which is NOT. you have to make exclusive reservations for an extra price. I feel really bad for the kind people that made our stay quite lovely the last time, but this time the staff - and the music - was just a pure failure. very disappointing. All in all, the rooms are very very comfortable and look beautiful. I just wish the staff from this stay would get a proper training.
Stayed 1 night in Oct 2019