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Pallazzo Alfonso

Hotel in Aachen

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Photo gallery for Pallazzo Alfonso

Interior entrance
Exterior
Minibar, individually decorated, individually furnished, desk
View from room
Reception
In the heart of Aachen-Mitte, Pallazzo Alfonso offers a tranquil retreat with a serene garden and picturesque terrace. Connect to in-room WiFi, read up on local news with free newspapers, explore the city on bike rentals or hold meetings in the well-equipped meeting room.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Minibar, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Garden Area

Minibar, individually decorated, individually furnished, desk

Superior Double Room, Balcony, Garden Area

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite, Balcony, Garden Area

Minibar, individually decorated, individually furnished, desk

Superior Suite, Balcony, Garden Area

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 70 sq m
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Sofa Beds

View all photos for Superior Penthouse, Balcony, Garden View

View from room

Superior Penthouse, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Flat-screen TV
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
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About the area

Map
Alfonsstraße 26, Aachen, 52070

Getting around

  • Aachen (XHJ-Aachen Central Rail Station) - 11 min walk
  • Cologne - Bonn Airport (CGN) - 46 min drive

About this property

Pallazzo Alfonso

Boutique hotel located in Aachen-Mitte
Pallazzo Alfonso provides amenities, such as a terrace and a garden. Guests can connect to free in-room WiFi.
Other perks include:
  • Bike hire, multilingual staff and free newspapers
  • 1 meeting room and smoke-free property
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi, minibars and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Similar properties

Lobby

Best Western Plus Hotel Regence

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 278 reviews
The price is S$155
includes taxes & fees
2 Nov - 3 Nov
Best Western Plus Hotel Regence

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport shuttle on request

Things to do

  • Bicycle rentals

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Sunday (8 AM - noon) and Monday - Sunday (4 PM - 8 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Pallazzo Alfonso
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Hotel Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel Aachen

Frequently asked questions

Is Pallazzo Alfonso pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pallazzo Alfonso?

This property doesn't offer parking.

What time is check-in at Pallazzo Alfonso?

Check-in start time: 2 PM; check-in end time: 8 PM.

What time is check-out at Pallazzo Alfonso?

Checkout is at 11 AM.

Where is Pallazzo Alfonso located?

Located in Aachen-Mitte, this boutique hotel is within a 15-minute walk of Suermondt Ludwig Museum, RWTH Aachen University, and Theater Aachen. Elisenbrunnen and Marschiertor are also within 15 minutes. Aachen (XHJ-Aachen Central Rail Station) is 11 minutes by foot and Aachen Central Station is 11 minutes.

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Pallazzo Alfonso Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 70 reviews
Rating 8 - Good. 29 out of 70 reviews
Rating 6 - Okay. 15 out of 70 reviews
Rating 4 - Poor. 13 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Hamed

Liked: Cleanliness, property conditions & facilities
It was a good and clean place. I didn't see any staff! all things was by code and key. at the first glance it was scary because of the trees and plants around the building, but after entering to the place it was good enough.
Stayed 1 night in Jul 2023

4/10 Poor

Mustafa Cenk

Disliked: Cleanliness, staff & service, property conditions & facilities

Bug’s Hotel of Aachen

During enter , since no code is given us before we waited but its sorted. At night we noticed that towels were not washed ( from ex client/s ) has blood on them. Room was extremely eco friendly for BUGs.. We find opportunity to play with them. Counted at least 20 bugs in our room. Has anyone ever cleaned this hotel. I never seen such room in several years of travel. Cant sleep all night
Bug on carpets
Bug wellcomes us from door
Stayed 1 night in Aug 2022

8/10 Good

Bernd

Liked: Cleanliness

Funktioniert

Check in mit Code und Schlüsselbox
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Limpio y renovado, volvería, nunca antes.

Muy bien ubicado y fácil checking online. Todo lo demás, mediocre. Una sola toalla, el baño sucio, la moqueta con cristales, no limpiaron la habitación desde que llegamos, y apariencia envejecido. Teníamos dos reservas de tres días con un día por medio y no pudimos dejar el equipaje en ningún sitio. La primera habitación muy pequeña, la segunda, para 6 personas y al volver del desayuno sin haber dejado la habitación, nos encontramos dentro a una persona. Pago total al reservar y no reembolsable.
Stayed 3 nights in Apr 2024

8/10 Good

Ute

Liked: Cleanliness, property conditions & facilities
Preis-Leistung- Verhältnis gut. Großzügiges Zimmer und Bad.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tobias

Liked: Cleanliness, amenities, property conditions & facilities
Ein einfaches Hotel - aber dafür sehr großzügige Räume, gut eingerichtet. Frühstücken wollte ich ohnehin außerhalb.
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not great!

They didn't send me a code for checking in to my phone. There is no staff on site here. Luckily after waiting around for a half hour a guest who was staying here called them and got them to send my codes to his phone and he helped me get inside. Refrigerator didn't work and there was no hand soap in the bathroom.
Stayed 1 night in Oct 2023

4/10 Poor

heike

Disliked: Staff & service
Leider war es ein komplett Kontakt loses Hotel. Keine Rezeption und auch ansonsten niemand als Ansprechpartner, was vorher nicht angekündigt wurde. Die Treppe mit dem wackeligen Handlauf ein absolutes Sicherheitsrisiko. Die Infos im Zimmer wiedersprüchlich und nicht sehr hilfreich. Die Sauberkait war gerade noch akzeptabel.
Stayed 1 night in Jul 2023

6/10 Okay

Ralf

Disliked: Cleanliness, staff & service
Bei einem Aufenthalt von 9 Übernachtungen keine Reinigung des Zimmers, obwohl tägliche Zimmerreinigung in der Buchung bestätigt wurde. Auch auf telefonische Nachfrage, Rezeption war zu den angegebenen Zeiten am Morgen nicht besetzt, wurde das Zimmer nicht gereinigt. Auf Nachfrage Handtücher getauscht. Zimmer waren angenehm groß und mit Balkon. Wenn nicht gerade Hotelgäste Party bis morgens um 7 Uhr auf den Zimmern machen, war es sehr angenehm Ruhig. Für eine kürzere Übernachtungen zu empfehlen, für längere Aufenthalte durch die fehlende Zimmerreinigung eher nicht. Kurze Wege in die Innenstadt mit tollen Restaurants und super Kneipen.
Stayed 9 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Alles ok

Gut 1km vom Bahnhof, alles fußläufig, Umgebung nicht so superinteressant, aber der schönen Seiten Aachens sind ja in der Nähe, Check In via Schlüsselbox, hatte keinen Kontakt zu einem Mitarbeiter in der ganzen Zeit. Ansonsten aber alles fein, Zimmergröße war sehr schön mit Balkon.
Stayed 1 night in Sep 2022

4/10 Poor

Marina

Disliked: Cleanliness, amenities, property conditions & facilities
Silberfische und weiteres Ungeziefer waren in dem Zimmer. Betten voller Haare. Die Umgebung war eine Katastrophe. Steckdosen mussten auch gesucht werden.
Stayed 1 night in Aug 2022

4/10 Poor

FERNANDO

Disliked: Cleanliness, staff & service
There is no staff for check in or check out. Carpet and refrigerator need to be cleaned.
Stayed 1 night in Jul 2022

4/10 Poor

Ayhan

Disliked: Cleanliness, staff & service
Das Zimmer ist schön ausgestattet und hat einen grossen Balkon. Es kriegt sehr viel Licht. Was die Sauberkeit und Service angeht, kann alles als schrecklich bezeichnet werden. Ich würde es nicht empfehlen. Zu dem Preis laesst sich sicher etwas besseres finden.
Stayed 4 nights in Sep 2021

6/10 Okay

Oliver

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

It’ll do for a night

It’s pretty basic and dated, although the room was massive. It’s not in a particularly great area of town but it’s walkable to the city centre in less than 20 minutes. The guy on reception was extremely friendly and helpful.
Stayed 1 night in Aug 2021

8/10 Good

Daniel

Liked: Staff & service, room comfort

Schön, aber verbesserungsfähig

Wir hatten die „Penthouse-Suite“ gebucht. Die Lage war echt nett, allg. gesehen sieht sie gut aus. Leider gab es gewisse Dinge, die man ändern bzw verbessern könnte. Die Kühlschränke bringen nicht wirklich Leistung. Statt alte Kühlschränke eines Hotels zu verwenden ist es sinnvoller, einen richtigen Kühlschrank zu kaufen. Die Spültischarmatur ist kaputt, das Gestrüpp auf den Balkonen könnte auch etwas zurückgeschnitten werden, im hinteren Bereich konnte man die Tür vor lauter Krabbelvieh nicht öffnen. Die alten Blätter des Olivenbaums wurden vorher auch nicht entfernt. Für eine Nacht war das so weit in Ordnung, aber für einen längeren Aufenthalt könnte es stören.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Fair

The room was huge with a lovely balcony and bathroom. But the fridge in the kitchen smelt and they charged for using the kettle.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, engagierter Service, sehr schönes Zimmer
Stayed 4 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location, near city center but in quieter area. Acomodation ok but nothing special
Stayed 1 night in Jan 2020

10/10 Excellent

HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une bonne expérience à Aix la Chapelle

Une chambre spacieuse : n° 14 avec balcon "boisé" (beaucoup de mésanges et des écureuils qui passent sans cesse: pour moi un grand plaisir et un plus!) au 4ème étage sans ascenseur : à trois nous avons été très confortables; seul petit bémol : on ne nous a pas communiqué le code d'entrée et la clé ne fonctionnait pas en bas (heureusement d'autres visiteurs arrivaient au bon moment; car l'accueil est ouvert de 9 à 18 heures : un type très sympathique et serviable. Au total une bonne expérience!
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
I stayed in the penthouse suite, which was spectacularly spacious, with huge windows overlooking the city on either end of the space. The whirlpool tub worked, and the wintergarten area of the room was very nice, but the furnishings were just a little bit too flimsy. The location was great at about a 10 minute walk from city center and main train station. Lack of an elevator made the 6-story climb to the room a little too laborious. Otherwise, a pleasant stay. The nearby local bar, Cocon, offered a much better experience than any of the touristy locations in the center.
Stayed 1 night in Dec 2019

4/10 Poor

pascal

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

un prix un peu élevé pour la prestation

chambre refaite, mais matelas en mousse et l'aspirateur n'a pas été passé dans toute la chambre. La salle de bain est bien et l’hôtel est bien situé
Stayed 4 nights in Nov 2019

4/10 Poor

Marlene

Disliked: Cleanliness, property conditions & facilities, room comfort

Selbstgebastelte Einrichtung

Rezeption nicht besetzt. Man bekommt eine SMS mit einem Zugangscode um an den Schlüssel zu kommen. Das Penthouse-Zimmer ist sehr groß, nur leider überhaupt nicht ansprechend. Vieles wurde sehr rudimentär zusammengebastelt: siehe Bilder. Sauber war der Boden auch nicht. Sollte mal wieder nass gewischt werden. Ruhige Lage. Das ist aber auch das einzig Positive an diesem Hotel. Nein, da würde ich nicht mehr übernachten.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Mindre bra var att frukost saknades helt (kunde inte ens fås mot ett tillägg. Säkerhetsskåpet för nycklar var obegripligt beskrivet.
Stayed 2 nights in Jul 2019

6/10 Okay

Carmen

Liked: Cleanliness
La verdad es que las fotos llevan a confusión, a ver, el problema por ejemplo es que no hay ascensor, a mi me tocó la cuarta planta y nadie me ayudó a subir las maletas. El que me hizo la recepción fue muy amable pero hasta ahí. Luego a partir de las 18:00 cierran la recepción y te quedas con una llave para entrar si quieres ir a dar una vuelta, cenar, pero no sabes nada de la gente en el hotel, da más la sensación de que alquilas una habitación con baño que no estaban mal, eso es cierto, pero no parecía en sí un hotel. A mi me decepcionó en parte por esto que acabo de explicar.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Schönes Zimmer, ruhig, gute Betten, Sonnenschutz durch Begrünung.
Stayed 1 night in Jun 2019