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Galaxy Cat Ba Hotel

4.0 star property
Bayside hotel connected to a shopping centre in Cat Hai with a full-service spa

Choose dates to view prices

Photo gallery for Galaxy Cat Ba Hotel

Front of property
Exterior
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Reception
Shower, hydromassage showerhead, designer toiletries, hair dryer

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Shared Dormitory

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Shared Dormitory

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Memory foam bed
  • 40 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Memory foam bed
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Sea View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Twin Room, Sea View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Memory foam bed
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Room, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Twin Room, City View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Memory foam bed
  • City view
  • Sleeps 4
  • 2 King Beds
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About the area

Map
So nha 17, to dan pho 18, huyen Cat Hai, Hai Phong, Cat Ba, 05406

Getting around

  • Ga Ha Long Station - 83 min drive
  • Haiphong (HPH-Cat Bi) - 102 min drive

About this property

Galaxy Cat Ba Hotel

Upscale hotel revitalised in 2022 and located near Cat Co Beach
Located close to Cannon Fort and Tung Thu Beach, Galaxy Cat Ba Hotel provides a nightclub, a terrace and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Spa Thanh Cong, the on-site spa. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), express check-out and supervised childcare (surcharge)
  • A lift, a 24-hour front desk and a TV in reception
  • A porter/bellboy, smoke-free property and a computer station
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and pillow menus, as well as perks such as free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
  • Hydromassage showers, designer toiletries and bidets
  • Wardrobes/cupboards, fans and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (VND 100,000 per night); reservations required; discounts available
  • Beach shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: VND 30,000 for adults and VND 20,000 for children
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of VND 150,000; reservation required
  • Private picnics

Things to do

  • Books
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Nightclub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • On the bay
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 9 floors
  • Built in 2019
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Fan
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [35 Nui Ngoc , Cat Ba , Hai Phong]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 150000 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately VND 30000 for adults and from VND 20000 for children
  • Nearby parking fee: VND 100000 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 150000 per night
  • Hosted evening meal: VND 150000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Galaxy Cat Ba Hotel Elite
Galaxy Cat Ba Hotel Hotel
Galaxy Cat Ba Hotel Hai Phong
Galaxy Cat Ba Hotel Hotel Hai Phong

Frequently asked questions

Is Galaxy Cat Ba Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Galaxy Cat Ba Hotel ?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Galaxy Cat Ba Hotel ?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Galaxy Cat Ba Hotel located?

Located in Cat Hai, this spa hotel is within a 15-minute walk of Cat Co Beach and Lan Ha Bay. Tung Thu Beach and Cannon Fort are also within 1 mi (2 km).

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Galaxy Cat Ba Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Good location and friendly staff. Good laundry service. Wi-Fi didn’t work in the room. Could have more breakfast choices.
Stayed 3 nights in Feb 2023

10/10 Excellent

timmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, strongly recommend to stay at Galaxy Cat Ba Hotel Elite :) · Clean and comfortable rooms & exceptional service from the staff, especially Dai at the reception. He is always ready to help, and very trustworthy. Do not hesitate to book any tours, taxis, buses at the hotel; you will get the best service and price. Motorbikes available for rent (120k per day) at the hotel, very useful for visiting the hospital cave and national park on your own. Definitely recommend to stay here !!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute quiet! 2 minutes from the island center, with an amazing mountain view from the room and super friendly staff. I remember the moment that I opened the window to breathe some fresh air but I was amazed by the songbird which is totally in contrast with the noises from the town out there. I've been to 5 hotels on this island before but Galaxy Cat Ba hotel's furniture is the most luxurious one, from the private balcony, well-equipped bathroom to different brightness level lights which are designed to maximize my reading, listening to music, etc. I do feel that the owner has paid attention to every single detail for his customer and I would like to say a big thanks to him/her. We had an incredible stay here! Don't forget to ask the receptionist for all tours information, they know Catba like the back of their hand.

2/10 Terrible

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities
If you are thinking of staying here please don’t. It is a terrible hotel and not like what it is advertised on Wotif. Staff very unhelpful, booked in advance but had no record of our stay, dirty linen, and general uncleanliness inside and out. Checked in and out on same day. Went to another hotel around the corner and was much better, cleaner, staff very friendly and helpful. I will never recommend this hotel.
Stayed 4 nights in Apr 2024

2/10 Terrible

Reneta

Stayed 5 nights in Oct 2023

8/10 Good

Douglas

Stayed 2 nights in Jun 2023

10/10 Excellent

Bust

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn dường như mới xây, mọi thứ còn rất mới. E Đại Lễ tân rất thân thiện và mến khách, chúng tôi đã bị căn giờ sai khi không thể đến chuyến phà cuối cùng sang cát bà từ bến phà Gót. May sao e Đại đã thuê được 1 chiếc xuồng giá hợp lý và chỉ mất 10 phút để đi đến bến Gia Luận. Các chương trình hoạt động tham quan tại Cát Bà được e Đại cung cấp và tư vấn rất chuyên nghiệp , bài bản. Ngày trở về e Đại đặt cho tôi 1 vé đi Hà Giang giá cạnh tranh Khách sạn Galaxy với dân thượng với tầm nhìn đẹp và không gian riêng tư cho nhóm chúng tôi. Chúng tôi rất hài lòng. Lần tới nhất định tôi sẽ quay lại Galaxy khi quay lại Cát Bà. Tôi rất khuyến khích giới thiệu khách sạn này với những du khách khác.