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Reviews of T+ Hotel Sungai Korok

3.5 out of 5
T+ Hotel Sungai Korok
No.888, Batu 2 1/2, Lebuhraya Sultan Abdul Halim, Alor Setar, Kedah

Reviews

6.8
Rating 10 - Excellent. 8 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 18 out of 51 reviews" "
Rating 4 - Poor. 6 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It provide a budget yet well equipped and clean room
Stayed 2 nights in Dec 2020

10/10 Excellent

ZHI RIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Syam, Langkawi

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed. Pictures on the web is a big liar for the hotel to gain the revenue as what we get is absolutely very disappointed. Not value to the amount that we've paid. Not recommended and pls avoid this. Would rather sleep in the car which is much more better then their room.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Crazy hot during afternoon moment.
Stayed 1 night in Aug 2019

8/10 Good

Razali, KL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

MdJo, Alor star , malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Nurzurain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort room and enjoyed
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean hotel. But the road to get there are so narrow especially near the bus stop one.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice environment and staff friendly. Room abit hot. Aircond cooling down abit slow. Overall still ok.
Stayed 1 night in Mar 2018
Response from naja on 22 Mar,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
careless staff
1 night stayed at this hotel. new hotel and still need to touch up every single side in their room. check in was smooth. I was given room number 111, after 20 min stayed in my room suddenly 1 man open my room using another access card. receptionist at that time very careless because it gave the same room for difference guest at the same time. I was so shocked at that time. i can heard exactly what guest beside my room talking and can smell cigarette smoke from another room. overall I suffered from bad experience here.
Stayed 1 night in Mar 2018
Response from naja on 22 Mar,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

10/10 Excellent

rose, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with the hotel, staff,location,easy to get a crab car..
Stayed 2 nights in Feb 2018
Response from naja on 22 Mar,2018
We are pleased that you have had an overall pleasant staying experience with us. The team here at T+ Hotel Alor Setar is thrilled to hear such good feedback, and we’re happy that you enjoy the stay with us. We will continually work hard to further improve on facilities and services. Thank you once again for your comments. We certainly look forward to welcoming you back to our hotel in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Access
Room is great, clean and comfortable. Easy access to the city.
Stayed 1 night in Jan 2018
Response from naja on 22 Mar,2018
We are pleased that you have had an overall pleasant staying experience with us. The team here at T+ Hotel Alor Setar is thrilled to hear such good feedback, and we’re happy that you enjoy the stay with us. We will continually work hard to further improve on facilities and services. Thank you once again for your comments. We certainly look forward to welcoming you back to our hotel in the near future.

6/10 Okay

Verified traveller

No passenger lift
It strategically located at 5mins away from the town centre. But it need to drive far to make a U turn in order to access to the inner road of the hotel. It is a hotel without passenger lift. Staff is friendly and the hotel is clean. Nice to stay anyway.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Good hotel next to the main road
No towel in my room. No lift, my wife can't climb staircase.
Stayed 1 night in Dec 2017
Response from naja on 9 Jan,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

10/10 Excellent

Faiz, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice new hotel, sufficient parking lot, fast internet.
Stayed 2 nights in Dec 2017
Response from naja on 9 Jan,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

4/10 Poor

leo, klang

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed experiences
I rented 2 rooms, both of the room had strong cigarettes smell. 1 of the room have very big pole on side of the room which take alot of the room spaces. The aircon also not working well for the room. No lift and toiletries such as toothbrush, tooth paste and shampoo not provided for free. T
Stayed 2 nights in Nov 2017
Response from naja on 9 Jan,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
Facilities Needs Repair
I was staying in Room 202, One of the light bulb was spoiled, there was a leak from roof in washroom, not to mention I can't adjust the air conditioner temperature. Would be great if the hotel provides a jug that we can kept water that was boiled. The parking space was insufficient and the entrance to hotel was really dark.
Stayed 1 night in Nov 2017
Response from naja on 9 Jan,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good and clean budget hotel
Overall was good except the toilet requires further cleaning.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Please improve the cleanliness of room
room bed sheets, mosquito nets room. please make sure sheets are changed daily.
Stayed 1 night in Sep 2017

6/10 Okay

Kok Quan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2017

6/10 Okay

Kok Quan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2017

2/10 Terrible

H2C

Liked: Staff & service
Disliked: Cleanliness, room comfort
Horrible stay at Room 106
Smell of cigarette smoke comes into room after midnight!! Think the "ghost" there prefer smoking at midnight, because according to staff there, "ALL ROOM ARE NON-SMOKING ROOM". The smoke kept me awake whole night. Air conditional in the room is terribly dirty and dusty.
Response from Swen Chan (Marketing & Advertising Executive) on 24 May,2017
Dear H2C, Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback and will address with the team for improvement. All the rooms are non-smoking room however I believed some of the guest will smoking by opening the window up. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

6/10 Okay

WILLY

Disliked: Cleanliness

6/10 Okay

shafiq

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Cheap with more than satisfied room condition
The hotel location is nothing to shout about obviously. Located quite far from Alor Setar City Center. If you driving, it won't be a problem. The hotel provide ample outdoor parking space. The room was great for what i am paying which is less than RM100. Quite spacious and the beds is comfortable and clean. No phone provided u need to go down to lobby if you need something. The hotel staff is friendly and efficient. Overall it was a pleasant one night stay. TQ
Response from Swen Chan (Marketing & Advertising Executive) on 11 Feb,2017
Dear value guest, We are pleased that you have had an overall pleasant staying experience with us. We have also taken note of your comments with regards the above issue and would like to assure you that the matter will be into for further improvement in our system. Thank you once again for your comments. We certainly look forward to welcoming you back to our hotel in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
It's a simple hotel good for business man with a budget price. Comfortable to get a good rest.
Response from Swen Chan (Marketing & Advertising Executive) on 21 Dec,2016
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
A bit Disappointed
Electricity was down during the stay... a bit disappointed... and there is no lift in the hotel...
Response from General Manager on 17 Dec,2016
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. Apologized about the electricity down during your stay. As the whole areas around our hotel is facing the same problem as well. Hope your kind understanding. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean hotel n lot of car park
Good near to city center, in/out from hotel slight difficult, small road n need to U turn.....
Response from General Manager on 14 Dec,2016
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 Okay

Leong, Malaysia

Disliked: Room comfort
hotel wall crack
Overall the stay is accaetable. Except the wall is crack looks bad and the noise from the air cond is annoying.
Response from Swen Chan (Marketing & Advertising Executive) on 29 Nov,2016
Dear Leong, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

6/10 Okay

Verified traveller

Disliked: Staff & service
Response from General Manager on 3 Nov,2016
Dear value guest, Thanks for choosing our hotel and your valuable feedback. We are happy that you enjoy the stay with us. We will continually work hard to improve our facilities and services. Once again thank you and hope to have you as our guest again in future. Have a nice day

8/10 Good

Ims

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel although not in the city center
I have booked for 1 night and 3 nights separately but for the same room. However for the 2nd day of our stay we were required to switch rooms, which turned out to be bigger. (I booked for the premier room, so i suspect they have given me a standard room for the first night). They do not serve breakfast, and extra blankets are not available, and they also do not have any elevator. I saw bikes in the lobby, but i dont know if they provide rentals.
Response from Swen Chan (Marketing & Advertising Executive) on 9 Sept,2016
Dear Ims, Thank you for choosing our hotel and your positive feedback as well as suggestion. I’m happy that you enjoyed your stay. For your information, the bicycle at the lobby is provided with rentals services. Once again thank you and looking forward to having you again as a guest in our hotel. We will continually work hard to upgrade our hotel facilities. Have a nice day

8/10 Good

Yazid

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Just a very simple hotel to overnight. Clean but no facilities at all.

8/10 Good

haslan, SABAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy night for my family
came with my family from our short trip from penang. we got 2 rooms for my family. even though different floor, it's okay since we came on christmas night..

4/10 Poor

AHMAD HAROMAIN, Putrajaya

Disliked: Staff & service, property conditions & facilities, room comfort
Quality of service

2/10 Terrible

Alexander, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Stay Experience - Not worth to stay again
I had a extreme bad experienced for 2 nights staying after 3 years my last check-in to this hotel. Overall, the Malay receptionists were impolite and rude. My first night check-in at around 12am, 3 staff were sitting at the lobby sofa chatting each others and i have to rise my voice to call for check-in. I waited almost 20mins to get my access key. On the second night, i check-in my room at 11:20pm thought to open my laptop to check the email before taking bath, in less than 5mins i felt my whole buttock & both thigh full of itchy; immediately i release something went wrong on the rotten chair. Without other consideration, i rushed to the bath room switch on hot water to shower my itchy body for more than 30mins. My lower part of body was swollen, pain and itchy. I call from my mobile phone to the reception (the room does not provide fix phone) for more than 3 times no body come to my room to check whats happening. I waited for about 15mins i heard sound from next door immediate i walked to next door (my body cover only by tower) to complain to the staff. I told him there are bugs on the rotten chair and shows him my swollen part. I asked to change room. It take another 15mins he call another 2 staffs to come to the room. I was so mad after transfer to other room immediate i rush to emergency at Putra Medical Centre to seek injection & medication. The clock now almost 2am

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
The room is not equipped with the telephone,so much so in the event of the faulty toilet, we need to either go down to the ground floor to inform the reception or to call using our handphone. And,the hotel should engage the pest control services because there were many ants in the room during our stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Nor Azam, Kuala lumpur

Disliked: Staff & service
2 stars
Good nite sleep

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Okie
Overall still acceptable

6/10 Okay

Chong, ipoh perak

Liked: Property conditions & facilities
ok ! T hotel
Everything quite ok!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall was good.

8/10 Good

Chia, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Value for money. Location was easy to find. Near NS highway

10/10 Excellent

PANG

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Alsadam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Berdekatan dengan bandar Tempat makan dan highway
Saya selalu menginap dihotel ini apabila saya ke alor star...cuma staf front office kurang mesra pelangan...harus dihantar kursus dinegara jiran insonesia yg mana staf front office yg peramah dan meara..
Stayed 2 nights in Feb 2018
Response from naja on 22 Mar,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
air-cond kurang sejuk.kemudahan kurang memuaskn..sterika terpaksa keluar bilik
Stayed 1 night in Dec 2017
Response from naja on 9 Jan,2018
Thank you for your review of our property. We regret to learn of the challenges and disappointment that you encountered during your stay with the hotel facility and services. Please rest assured that we have taken serious note of your feedback. Once again, thank you for your useful feedback and patient. We hope that this incident will not deter you from returning to our hotel. We look forward to your return.