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Reviews of OS Hotel Airport Batam

3.5 out of 5
OS Hotel Airport Batam
Komplek Buana Vista Indah 1, Jalan Hang Nadim, Komplek K No. 100, Batam

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Irawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
I booked on behalf of my mother. As I was worried, I called the hotel and they immediately checked on my mother and helped her with WiFi connection. The staff were amazing. thank you once again. 🙏
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Near airport, staff friendly, room was ok for a short stay
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it would better if the kicthen is 24 hours and have a free shulter bus to nearest shopping mall.
Stayed 2 nights in Jun 2019

2/10 Terrible

Sung Woo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked out almost straight away. Mouldy aircon and reception guests were terrible
Stayed 1 night in Jun 2019

8/10 Good

MD Golam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
❤️
Good hotel if u need to catch early flight
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good for travelers by planes
Overall experience is very good with the service of all the friendly staff, cleanliness in the room and public areas in the hotel. However the surrounding / environment is still undeveloped with only a few local stores and countryside style eateries but nothing authentic for good memory. One plus point is that the hotel is very near by the Hang Nadim Airport ( 10 minutes by car ) and there may not be traffic congestion as there are not busy road along the way.
Stayed 1 night in Mar 2019
Response from Jessy on 2 Apr,2019
Dear our valued guest Greetings from Sky Inn Express Hotel Thanks for choosing Venesia Hotel and taking a time for the review. We do really appreciate your feedback. We wish we have another chance to serve your more better. Have a nice day.

8/10 Good

Satifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good for short stay. Very near the air port. Good for those who want to fly off next morning.
Stayed 1 night in Feb 2019
Response from Jessy Amanda on 15 Feb,2019
Dear our valued guest Greetings from Sky Inn Express Hotel Thanks for choosing Sky Inn Express Hotel and taking a time for the review. We do really appreciate your feedback. We wish we have another chance to serve your more better. Have a nice day.

6/10 Okay

Jamie

Bearable but one night is enough.
Check-in took longer than expected. Whilst it was a one-person desk, processing the two people ahead of me seemed to take longer than it needed to. The staff seemed friendly enough though. I discovered on check-in there was a requirement for a rp50,000 cash deposit on check-in (got a receipt and refund on check-out though). Hotel room felt a bit cramped - I think due to the lighting. The room was bearable though. It was not as clean as it could be, with the bedsheets stained and I found a hair between the covers too. The floor looked clean but did not feel it; slippers were provided though. No fire safety/emergency information in the room and there were exposed wires for the fuse/ecd showing. Check-out was quicker as no queue, and I got my deposit back swiftly from the friendly receptionist. Breakfast looked ‘ok’ but mostly meat/fish based so none for vegetarians. Took a Grab to the airport as the hotel car, ‘on standby’ cost rp50,000! (Grab was 24,000). Overall passable for a night and ok price (a bit high by Indonesian standards) but might stay somewhere a bit more relaxing next time. Noted that you can get a discount on room rate rp300,000 if you have transit boarding pass for Batam Airport.
Stayed 1 night in Dec 2018
Response from Jessy Amanda on 15 Feb,2019
Dear our valued guest Greetings from Sky Inn Express Hotel Thanks for choosing Sky Inn Express Hotel and taking a time for the review. We apologize for the uncomfortable during your stay. We will upgrading our service more better. Looking forward another chance to serve you Have a nice day

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can i say, all bad experience. Room rain leaking on window area. Bed feels dusty and itchy. Breakfast 6am to 10am. 9.20am i eat, nothing left and didnt fill again. If world still have other hotel, wont come again.
Stayed 1 night in Dec 2018

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

8/10 Good

Suradi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and friendly hotel
About 40 minutes from batam centre. Breakfast is your nomal everyday feasts. Staff very friendly.

8/10 Good

HEICHING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020