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Reviews of Alexandra Apartments

4 out of 5
Alexandra Apartments
124 Dr Mays Rd, Svensson Heights, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 347 reviews" "
Rating 8 - Good. 131 out of 347 reviews" "
Rating 6 - Okay. 49 out of 347 reviews" "
Rating 4 - Poor. 10 out of 347 reviews" "
Rating 2 - Terrible. 0 out of 347 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gibi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location with everything near by. 2nd time on this property because of the good experience and better price as well.
Stayed 2 nights in Apr 2024
Response from Peta on 9 Apr,2024
Hi Gibi, Thank you for staying with us again. Glad you enjoyed your time with us. See you again next time your in Bundaberg.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean unit for short or longer stay
Stayed 1 night in Oct 2023
Response from Peta on 9 Oct,2023
HI Carl, Thank you for staying with us. Glad you enjoyed your stay.

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Peta on 6 Sept,2023
HI Angela, Thank you for staying with us. Hopefully next time it will be for fun. See you then.

10/10 Excellent

Freya

Stayed 1 night in Aug 2023
Response from Peta on 8 Aug,2023
Hi Freya, Thank you for staying with us. Glad you enjoyed your time here and enjoyed Fraser

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious property. Extremely responsive to messages. Will definitely come again
Stayed 1 night in Aug 2023
Response from Peta on 7 Aug,2023
HI Linda and Greg, Thank you for staying with us. Glad you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We had a great overnight stay. The units were clean and nicely furnished. Easy check in and check out. Reception staff were lovely. Easy walking distance to shopping centre and restaurants. We would definitely recommend it and would stay again.
Stayed 1 night in Jul 2023
Response from Peta on 2 Aug,2023
HI, Thank you for your lovely review. Glad you loved your stay.

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Friendly either the apartment being spacious. Excellent value.
Stayed 1 night in Jul 2023
Response from Peta on 19 Jul,2023
HI Sean, Thank you for staying with us. We are very pleased you enjoyed your stay.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing, fully appointed apartment at great rates.
Stayed 1 night in Jul 2023
Response from Peta on 13 Jul,2023
Hi Stephen, Thank you for staying with us. We are really pleased you enjoyed your apartment.

10/10 Excellent

stephanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property great for business stays
Stayed 1 night in Jun 2023
Response from Peta on 14 Jun,2023
Hi Stephanie, Thank you for staying with us. Glad you enjoyed it.

8/10 Good

Bec

Liked: Cleanliness
Was close to everything, and plenty of room for the four of us.
Stayed 2 nights in May 2023
Response from Peta on 21 May,2023
HI Bec, Thank you for staying with us. Glad you were all comfortable.

10/10 Excellent

Fabian

Liked: Cleanliness, property conditions & facilities
Great place for the whole famly to stay has everything you need. Ots like a he away from home
Stayed 2 nights in May 2023
Response from Peta on 21 May,2023
HI Fabian, Thank you for staying with us. We are so pleased you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Peta on 18 May,2023
Hi Susan and Kirby, Thank you for staying with us. So glad you enjoyed your stay. We hope to see you again next time your in Australia.

10/10 Excellent

Laine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great check in… spacious accommodation just perfect
Stayed 1 night in Apr 2023
Response from Peta on 1 May,2023
Hi Laine, Thank you for staying with us. We appreciate the feed back

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Peta on 14 May,2023
Thank you for staying

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean , very limited comfortable seating. Check in was good. Receptionist was very friendly. Units were handy to all shopping.
Stayed 1 night in Apr 2023
Response from Peta on 12 Apr,2023
HI Brian, Thank you for staying with us.

10/10 Excellent

Trudie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious
Stayed 1 night in Mar 2023
Response from Peta on 8 Mar,2023
HI Trudie, Thank you for staying with us.

10/10 Excellent

Cathy

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Was close to everything
Stayed 1 night in Mar 2023
Response from Peta on 2 Mar,2023
HI Cathy, Thank you for staying with us. Glad you enjoyed your stay.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Communication was great. Place was clean and quiet for our overnight stay.
Stayed 1 night in Feb 2023
Response from Peta on 19 Feb,2023
HI Emma, Thank you for staying with us. We are so pleased you enjoyed your time.

10/10 Excellent

Greta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was wonderful - It was clean, spacious and comfortable. The staff were absolutely amazing. We were really pleased with the accommodation, especially after a long day of travelling.
Stayed 1 night in Feb 2023
Response from Peta on 7 Feb,2023
HI Greta, It was our pleasure to be able to look after your family while you stayed with us. We hope your day went as good as possible and look forward to seeing you next time your in Bundaberg.

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, spacious, very clean
Stayed 5 nights in Jan 2023
Response from Peta on 5 Feb,2023
HI Graeme, Thank you for staying with us. We are so pleased you enjoyed your time with us. We look forward to seeing you next time your in Bundaberg.

10/10 Excellent

Babneet

10/10 Excellent

Eden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with location. Great communication from operators prior to check in / arrival. All clean & well stocked for stay with family. Friendly staff. Highly recommended.
Stayed 2 nights in Jan 2023
Response from Cindy on 16 Jan,2023
HI EdenThank you for your feedback. I'm glad you enjoyed your stay. look forward seeing you next time.

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Central to everything. The unit is clean and has everything you need for your stay. Would definitely consider staying again when up in the bundy.
Response from Peta on 9 Jan,2023
HI Vanessa, Thank you for staying with us and we look forward to seeing you again.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent property management Very clean and friendly
Response from Peta on 9 Jan,2023
HI Peter, Thank you for taking the time to review your stay with us. Glad you enjoyed it.

8/10 Good

dominika

Travelled with family
Liked: Room comfort
Impossible to sleep
The apartment was spacious and we loved the courtyard in the back as our kids could play outside. Great to have our own garage and wifi connection was good as well. Only downfall was the blinds in the main bedroom. It was so bright that it was just impossible to sleep after 5 am. Small 2 seater couch for 2 adults and 2 children was a little annoying as we had to sit on dining chairs to watch tv.
Stayed 4 nights in Nov 2022
Response from Peta on 8 Dec,2022
HI Dominika, Thank you for staying and your feed back.

10/10 Excellent

Bikram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Clean and Tidy. Love to stay there again.
Stayed 1 night in Sep 2022
Response from Peta on 22 Sept,2022
HI Bikram, Thank you for reviewing your stay. We are so pleased you enjoyed it.

6/10 Okay

Adrian

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Getting check in information outside of office opening hours quite clunky. On road travelling to destination still without any info, had to call twice to make sure no problems.
Stayed 1 night in Aug 2022
Response from Peta on 19 Oct,2022
Our check in procedure is usually very good. We are sorry if that was not the case here. We have an after hours service which would always be able to assist at anytime of the night.

8/10 Good

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Walter

Business traveller
Liked: Cleanliness, room comfort
1 night Bundaberg business trip
Excellent stay for a single night - clean, comfortable, quiet and everything you would need. If staying longer, one should be aware the TV is quite a small size, specially in a large open plan area. Also an ottoman doubles for a coffee table, and it’s relatively small. My only real comment is that the garage with the unit is very narrow, so whilst getting in and out is ok,if you have a big suv - then the door are very close to the walls and there seems limited property parking outside the garage unless you leave the car on the street. For me, a comfortable and excellent stay for 1 night
Stayed 1 night in Aug 2022
Response from Peta on 9 Aug,2022
Hi Walter, Thank you for staying with us it was our pleasure to have you stay. Thank you for your review and we look forward to seeing you again. For anyone not wishing to use the garage we do have a large grassed area for off street parking.

10/10 Excellent

Craig

Stayed 1 night in Jul 2022
Response from Peta on 3 Aug,2022
HI Craig, Thank you for staying with us.

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Peta is amazing! I have stayed at this property every time I fly in from overseas. Always clean & has everything you need in the kitchen. Totally recommend for both families & individual stays.
Stayed 4 nights in Jul 2022
Response from Peta on 13 Jul,2022
HI Karen, Thank you for staying. We love having you stay with us. We are so pleased to be able to accommodate your needs. We really hope to see you again if you get to come back to Australia.

10/10 Excellent

Rebekah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Affordable, spacious apartment, sleeps 6 comfortably, full kitchen, laundry with washer & dryer, basic amenities, no smart television bring your own dvd’s. Great base to explore the region from.
Stayed 1 night in Jun 2022
Response from Peta on 28 Jun,2022
HI Bek, Thank you for staying with us. Glad you enjoyed your time with us.

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, room comfort
Nice and clean
Stayed 2 nights in May 2022
Response from Peta on 23 May,2022
HI Sandeep, Thank you for staying with us again. It is always a pleasure.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, had everything we needed and was clean.
Stayed 1 night in Apr 2022
Response from Peta on 9 May,2022
HI Cheryl, Thank you for staying with us. We are very glad you enjoyed your stay.

10/10 Excellent

Ros

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location was great
Stayed 2 nights in Apr 2022
Response from Peta on 12 Apr,2022
HI Ros, Thank you for reviewing your stay with us. Please our location worked for your stay so well.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy. Great communication
Stayed 1 night in Apr 2022
Response from Peta on 5 Apr,2022
HI Angela, Thank you for staying with us. Glad you enjoyed your stay.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, room comfort
Perfect
I cannot speak highly enough about my stay here. My family & I were treated with the most care & consideration at all times. The flat was impeccable, extremely comfortable & by far the best accommodation in Bundaberg. If you are considering staying here, I highly recommend!
Stayed 2 nights in Mar 2022
Response from Peta on 21 Mar,2022
HI Stacey, Thank you for your lovely review of your stay with us. It was our pleasure to have you and your family stay with us.

8/10 Good

boon

Liked: Cleanliness, amenities
Stayed 1 night in Mar 2022

6/10 Okay

Cait

Travelled with family
Liked: Cleanliness
Great location, close to town, shops and cafes. The unit was spacious and well equipped. The decor was tired e.g. dining chairs frayed, bedside lamp not working, but everything was clean. The lock up garage was difficult to drive into. Our Kia Sorrento barely fit inside.
Stayed 2 nights in Jan 2022
Response from Peta on 25 Jan,2022
HI Cait, Thank you for staying with us.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Peta on 4 Jan,2022
HI Jennifer. Thank you for reviewing your stay with us.

10/10 Excellent

Alissa

Stayed 1 night in Dec 2021

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Parking tight for big car.
Stayed 2 nights in Dec 2021
Response from Peta on 23 Dec,2021
HI Chris, Thank you for staying with us. If for any reason you dont wish to use the garage attached to your unit we do have plenty of off street parking.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Spacious, quiet, good location, friendly staffs. Definite will come back.
Stayed 3 nights in Dec 2021
Response from Peta on 21 Dec,2021
HI Angela, Thank you for staying with us. Also thank you for taking the time to review your stay. We look forward to seeing you again.

8/10 Good

Trudee

Travelled with family
Liked: Amenities, property conditions & facilities
Thankyou prefect accommodation for a family. Lovely reception staff
Stayed 3 nights in Dec 2021
Response from Peta on 8 Dec,2021
HI Trudee, Thank you for staying with us. We are so pleased you enjoyed your stay.

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, room comfort
Had everything that was required. Excellent. Friendly and helpful staff.
Stayed 2 nights in Nov 2021
Response from Peta on 23 Nov,2021
HI Jeanette, Thank you for the feed back. Pleased you enjoyed your time with us.

6/10 Okay

Kate

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Communication was easy and clear. Property was close to everything I needed. Apartment was spacious, well appointed and good value for money. Only negative, which is a big one, the beds were impossible to sleep on being so hard and incredibly uncomfortable. Definitely need to upgrade mattresses. I wouldn’t stay again because of this. Had to go to Chiro on my return home.
Stayed 3 nights in Nov 2021
Response from Peta on 15 Nov,2021
HI Kate, Thank you for your feed back. We are glad you liked the apartment. We will look at the mattress asap.

10/10 Excellent

Qanqian

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location close to everything you need, just 5 mins away from Stockland. close to the main road but very quiet during stay. Very friendly and helpful staff. I was running late coming back to the apartment the next day morning after my meeting with my client. The staff didn't rush me at all and give me enough time to pack and get ready. I will definitely recommend this place to my friends and stay here again when I come over to Bundaberg next time.
Stayed 1 night in Sep 2021
Response from Peta on 23 Sept,2021
HI Qanqian, We were happy to be able to assist any way we could. Thank you for staying with us and we look forward to seeing you again.

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2021
Response from Peta on 12 Sept,2021
HI Irene, Thank you for staying with us. We are very pleased you enjoyed your time here.

10/10 Excellent

JAMES

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021
Response from Peta on 6 Sept,2021
HI James, Thank you for staying with us. Glad you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good overall but needs improvement in some areas to be great.
Stayed 1 night in Jul 2021
Response from Peta on 11 Jul,2021
Thank you for staying with us