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Reviews of Don Pancho by the Beach

3.5 out of 5
Don Pancho by the Beach
58-62 Miller Street, Bargara, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 353 reviews" "
Rating 8 - Good. 122 out of 353 reviews" "
Rating 6 - Okay. 37 out of 353 reviews" "
Rating 4 - Poor. 19 out of 353 reviews" "
Rating 2 - Terrible. 5 out of 353 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joe Yagiyah

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not very welcoming on arrival The room very run down with mould and chipped cement at windows Never again
Stayed 2 nights in May 2024

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Will stay again.
Stayed 2 nights in Apr 2024

6/10 Okay

Linley

Travelled with family
Liked: Property conditions & facilities
Really liked the spa and pool, especially the fact that it was salt water. Location was great, being able to walk down the stairs to the beach. They offered free bike hire and free paddle board hire. A few negatives were when we arrived we discovered that the resort was under construction which was not mentioned when booking. We then had to navigate our way around scaffolding in a small parking lot. There was a hole in the cememt which the scaffoling was not containing properly and the front wheel of my tire went over the edge as i was trying to reverse park into a very small space. Then when i finally did park, the car next to me could not open their door. When we could not figure out where to park because it was not clearly signed we went back to ask the recrptionists who acted as if we were dumb and unimportant she did not offer any help and was abrupt. When i put a complaint in about her, the next day when we went to reception to ask to hire some equiptment she confronted us and asked why we said she was rude , then complianed to us that she had gotten in trouble with her boss due to our complaint. This made us very uncomfortable and not want to come back to this place ever again. The rooms were also very small and not what was pictured online when booking also very outdated. There was no lift which made it hard to carry luggage upstairs. One positive was that from thursday onwards there was two lovely receptionists at the desk who made up for the rude one.
Stayed 4 nights in Apr 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, clean room, and the staff was so friendly and helpful. We used many of their recommendations and had a fantastic time in Bargara and Bundaberg!
Stayed 3 nights in Mar 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Half the property was under construction so our views were scaffolding. Room had a dead cockroach when we walked in and lots of dust.
Stayed 2 nights in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Andreina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This prooerty is in an excellent location, right on the waterfront which we loved. Unfortunately there was some works going on in an adjacent building on the property which made the parking very tight but it was manageable
Stayed 2 nights in Feb 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff at reception great. No breakfast/ dinner resturant not great.
Stayed 2 nights in Jan 2024

6/10 Okay

Bart

Stayed 2 nights in Jan 2024

10/10 Excellent

Janneke

Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great find at last minute due to disruption in our original plans. Awesome room steps from the sand! Bargara is such a nice, small, clean, friendly town. We feel like we lucked out with this place.
Stayed 2 nights in Dec 2023
Response from Management Team - Don Pancho by the Beach on 22 Jan,2024
Hi Kevin -Many thanks for taking the time to complete this review. It was wonderful to read that your stay was wonderful and do hope that you will return to stay with us again in the not too distant future!

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely, characterful old motel. Currently undergoing a bit of renovation work, but nothing that spoiled our stay. The staff are absolutely amazing - they really cared about making sure you enjoyed your stay. The 2 bed apartments were really well equipped with very comfy beds - we immediately felt very at home and were genuinely sad to leave. Would love to return to this beautiful little seaside gem one day.
Stayed 3 nights in Nov 2023
Response from Management Team - Don Pancho by the Beach on 22 Jan,2024
Hi Tim - Thank you for your wonderful review of your stay here at Don Pancho by the Beach. Our Team Members were delighted to read your great comments and we all wish you all the best for 2024 and do hope that you will be able to stay with us again this year!

10/10 Excellent

Amanda

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Thank you Michelle and Michael. I love this place… I’ll be back!
Stayed 2 nights in Oct 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No designated smoking areas and lots of stairs to climb. other than that we had a great 3 day stay
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Rick

Stayed 2 nights in Aug 2023

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
It was directly at the sea
Stayed 3 nights in Aug 2023

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful location right on the beach. Staff very friendly when you needed them, and gave us plenty of privacy.
Stayed 4 nights in Aug 2023

6/10 Okay

Blanca

Travelled with partner
Liked: Cleanliness
Although staff was lovely and very helpful. I found the building it self very dated and old with rusting air conditioners , rust at the bottom of most struts holding the post along the breeze way.
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, very friendly staff
Stayed 4 nights in Jun 2023

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
OLder building but great location. Plenty of amenities included.....hot tub, pool, half .c. Tennis, bikes. Stairs to the unit, but necessary. Night shower the water not hot.
Stayed 2 nights in May 2023

4/10 Poor

Phillip

Disliked: Room comfort
Long trip north.
Old and very small rooms. There is a reno program but not in the unit we were in. Easy access to the beach past the Reno’s. Long walk to the village.
Stayed 2 nights in May 2023

6/10 Okay

Janelle

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Andrew

Disliked: Amenities
Property is under renovation and wasn’t told that until I had booked the stay. I couldn’t cancel the booking and get a refund. Place wasn’t as described on wotif. It is under construction from 8am to 5pm so couldn’t go back to the unit unless we wanted to listen to construction work. The stay was ok but very disappointed there is nothing in Wotif to say the accomodation is under construction.
Stayed 2 nights in Apr 2023
Response from Michelle on 5 May,2023
Hi Andrew we appreciate you providing us with feedback on your stay at Don Pancho. We have notified Wotif of our renovations and are doing our best to advise guests. We are sorry that your stay wasn't as relaxing as it could have been and hope to welcome you back on another occasion.

6/10 Okay

Rita

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Although right in the beach with access, property has aged.
Stayed 2 nights in Apr 2023
Response from Michelle on 5 May,2023
Thank you Rita for your feedback on your recent stay with us. We are currently going through renovations in the property to give the old Girl a facelift. We hope that you will come back and stay with us again when you are next in the area.

8/10 Good

Jeff

Great views and convenient location. Rooms are a bit dated but the property is undergoing a renovation.
Stayed 3 nights in Apr 2023
Response from Michelle on 5 May,2023
Thank you Jeff for your review! We are pleased to hear you loved the views and location. We hope to welcome you again in the future.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely place , tidy , clean and so comfy , we will definately be back , thanks for having us
Stayed 2 nights in Mar 2023
Response from Michelle on 5 May,2023
Thanks alot for your kind words and for sharing your 5-star review with us! We are glad you found your room to be clean and comfy. We look forward to welcoming you back to Bargara.

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Property conditions & facilities
No dining table, and only one chair at a bench. Constant noise and couldn't walk to beach from unit. Car parks very small and difficult to get in. Spa very slippery.
Stayed 4 nights in Mar 2023
Response from Michelle on 5 May,2023
Thank you Kim for taking the time to do a review of your stay with us. Your feedback is much appreciated as it helps us to make improvements.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Tiny Room
This motel is very old. There are renovations currently underway is one section. The room was very clean but too small and basic. The hosts were very nice.
Stayed 2 nights in Mar 2023
Response from Michelle on 5 May,2023
Thank you for taking the time to provide us with a review of your stay with us. Our standard studios are small basic rooms but we are happy to hear that you found the room to be very clean. We hope to accommodate you next time you are in Bargara.

8/10 Good

Adrian

Stayed 2 nights in Mar 2023
Response from Michelle on 5 May,2023
Thank you Adrian for your positive feedback. We look forward to having you stay with us again at Don Pancho.

10/10 Excellent

Caitlin

Stayed 2 nights in Feb 2023
Response from Michelle on 4 Mar,2023
Thanks for giving us a 10 out of 10 review!! The team can't wait to welcome you back.Regards Michelle

10/10 Excellent

Janneke

Stayed 3 nights in Feb 2023
Response from Michelle on 4 Mar,2023
Thank you for your review. We look forward to your next visit.Regards Michelle

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, amenities
Great place. The property just needs some maintenance.

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2022

8/10 Good

Yvonne

Stayed 2 nights in Nov 2022

8/10 Good

Yvette

Stayed 3 nights in Nov 2022

10/10 Excellent

Sharyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Sorry to many steps
Stayed 2 nights in Nov 2022

8/10 Good

Paulina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property was fantastic and right on the beach! We stayed in a studio room complete with kitchenette. Couldn't fault the room or the service, the only negative to our trip was the beds and pillows. The bed was extremely hard and quite uncomfortable to sleep in. Other than the bed, couldn't fault the resort and its facilities.
Stayed 3 nights in Oct 2022

10/10 Excellent

Christine

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Len

Stayed 3 nights in Oct 2022

8/10 Good

Chris

Stayed 2 nights in Oct 2022

4/10 Poor

Irene

Stayed 2 nights in Oct 2022

6/10 Okay

Zig

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location however very tired and in need of an update to the rooms and facilities.
Stayed 2 nights in Sep 2022

6/10 Okay

graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was no hooks in the bathroom to hang your clothes up also there was no toilets in the barbecue area or in the pool area you had to go back to your room
Stayed 6 nights in Aug 2022

4/10 Poor

Kym

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022