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"The usual high standards we have come to expect from this hotel, with some caveats. In the room the air conditioning, once so easy to operate has been changed, and is now complicated and unresponsive. Breakfast provision is outstanding, however, the service is not as good as it once was. Slow to clear tables and offer hot drinks, and the staff our not welcoming as we had become accustomed to from previous visits "

"Great stay, clean and tidy rooms, lovely staff and the hotel is located in an excellent location. "

"Very clean, very quiet, comfy beds, spacious and helpful staff. "

"The staff were knowledgeable, courteous and helpful. The room is spacious. "

"As always, a great stay with wonderful service."

"Great spacious room"

"Well located, well managed hotel, staff friendly, room was clean and well equipped, very good value for money "

"Ideal location between Melbourne CBD and St Kilda, hotel is @400m walk from tram stop & only @15 mins tram ride to Palais Theatre. Found room very comfortable, only 2 coffee sachets but 8 tea bags. Shower space roomy. Staff very friendly & apologetic as one of the lifts was out of action but not a big issue for us."

"Very clean and great value. Maybe skip the breakfast as it was average."