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Reviews of Hotel Santika Kelapa Gading

3 out of 5
Hotel Santika Kelapa Gading
Mahaka Square, Jalan Kelapa Nias Raya Blok HF3, Jakarta, DKI Jakarta

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 62 reviews" "
Rating 8 - Good. 31 out of 62 reviews" "
Rating 6 - Okay. 12 out of 62 reviews" "
Rating 4 - Poor. 4 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Devendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay in Jakarta
Great service. Good location.
Stayed 3 nights in Feb 2020

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beefits?
It was very good, except the Corporate discount rate was not a benefit. Maybe a free massage would be the solution versus saving $1.50 a day.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and food are all within the same building. Theres a grocery place just next door. Very family friendly.
Stayed 1 night in Dec 2019

8/10 Good

Mahim

Business traveller
Liked: Staff & service, room comfort
So so
good service, but carpet is old and a bit smelly. Internet so so
Stayed 4 nights in Nov 2019

6/10 Okay

Henry

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay and looks newly renovated but I didn’t like that they use shower curtain on their bathroom, and when I look outside my window there’s an empty corridor where I think it’s possible for anyone to barge in. Which worried me because I was the only one in the room.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2018

8/10 Good

jojo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, comfy and friendly staff , highly recommend
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Vincentius ochie arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santika Gading
Good location, clean hotel and very friendly staff
Stayed 2 nights in Nov 2018

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good location, very clean and nice breakfast. Overall a very nice stay.
Stayed 1 night in Oct 2018

4/10 Poor

jeni

Too far from the mall, too noisy and not recommend
The first night we got a smoking room.. could not sleep and got headache the next day. People were talking ourside our room so early in the morning
Stayed 2 nights in Sep 2018

8/10 Good

Merryani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good service and price fair.
I'd love to stay at Hotel Shantika again, good service, good food.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel was fine, but the constant noise from the street was difficult to get used to. Traffic in Jakarta has lots of scooters and bikes, which give off very loud noises, and they sounded like they were in the room with me.
Stayed 4 nights in Apr 2018

10/10 Excellent

Mohamad Ikhwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing compare to other hotel with the same rate..
Stayed 1 night in Feb 2018

8/10 Good

Eddy

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Maha Pramana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2017

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2017

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Friendly staff. However we found communication difficult

6/10 Okay

Mohamed Ali

Disliked: Cleanliness
Working Trip
Ok hotel for business. Reasonable breakfast spread. Room needs to be sweep cleaned/mopped daily. Is not carpeted but tiled.

8/10 Good

Verified traveller

i was booking this hotel for my wife brother, becouse his bridal is in just down stairs from santika hotel, overall it good enough

6/10 Okay

Tan

Liked: Cleanliness, staff & service
Simple hotel
Simple room and hotel. Near malls

10/10 Excellent

jan, singapore

Liked: Cleanliness, staff & service, room comfort
Nice and clean hotel
Very efficient, free transport and pick up to the nearest mall. Staff are very polite as well. Overall, very good experience.

4/10 Poor

Anggriani

Disliked: Staff & service, property conditions & facilities
No extention check out is granted for free because said the reception

4/10 Poor

Alice, Hong Kong

Disliked: Room comfort
Wouldn't have booked it if we had known earlier
We stayed at Hotel Santika from November 9 to 14. We checked in to the hotel on the evening of the 9th. It was late so we just went to bed straight. Until the next morning our friends who had checked in earlier asked if our room had a "real window". Only then I realized that was a window but facing a dark corridor. On the 12th morning, 4am, we started hearing loud rock music and vibration through our room. Later we called the front desk and found out the mall next to the hotel shared the same wall with the hotel. The rock concert started rehearsal at 4am. And the Hotel staff said the concert should be over during the day. We came back to the hotel at 6pm. And the concert was still going on loud. In fact, we were staying on the 5th floor, there is a door we could walk out to and 3000 people was having a rock concert right there! We called the front desk to check when the concert would be over. They said by 9 pm. We went out for dinner and when we came back it was still going on loud. Then the hotel staff said they couldn't control when the concert ended. At the end it ended around midnight. We complained at the hotel that they should have notified their customers in advance. If we had known about the concert, we wouldn't have stayed at this hotel at all. We would not recommend it to anyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

hui keat, Taipei

Disliked: Property conditions & facilities
Feeling no good with no sightseeing window
Internal window, never mentioned during booking, very disappointed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sukai: there is Superindo down stair Tidak sukai: the breakfast Tidak enak
Stayed 3 nights in May 2021

8/10 Good

JUNG HYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다
와이파이가 안터집니다
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
無言
蚊子很多，冷氣機滴水，早餐不好。 服務人員態度很棒，值得讚賞。
Stayed 4 nights in Nov 2019

6/10 Okay

DONGGUN

Liked: Cleanliness, property conditions & facilities
깔금함,복도뷰,샤워기 너무 낮음,헤어 드라이기 없음
처음 엘리베이터는 행사장 옆에 있어서 직원 엘리베이터인줄 알았음.객실은 깔끔한데,창문을 열면 직원통로인지 어떤 복도로 연결되어있어 꼭 잠궈두어야 할듯. 샤워기는 위에서 떨어지는 큰 샤워기만 있는데, 샤워기 위치가 낮아서 키가 큰 사람은 허리를 구부정하게 숙이고 샤워를 해야함.헤어 드라이기 없음
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

바퀴벌레가 너무 많았음. 방을 바꿨음에도 불구하고 바퀴벌레가 많았음.
Stayed 1 night in Nov 2018

8/10 Good

Carmen Tamyra

Santika Kelapa Gading, Good choice in the area..!
Heb n prima nacht gehad. Kamers netjes en schoon compleet met Alkes wat je nodig hebt voor n nacht. Bed goed, lakens schoon, goede kussens, handdoeken nog wit, goede stroom warm water. Daarover geen klagen. 1 minpuntje: de WiFi moet je iedere keer weer aanmelden met codes, dat is vervelend..! Locatiewijs: voor mij goed, daar ik in de buurt Mn afspraken had. Santika is absoluut goed in zijn klasse...! Ontbijt uiteraard ook voldoende zowel voor de Local als de western market...! Zou hier absoluut weer logeren wanneer ik in die area moet zijn.
Stayed 1 night in Sep 2018

8/10 Good

K. Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

K. Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

CHAOMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SANTIKA HOTEL KELAPA GADING 출장 후기
전반적으로 깔끔하고 직원들도 친절했으나, 주변 편의시설에 대한 아쉬움과 호텔 식당이 다소 일찍 닫아서 다소 불편했음
Stayed 4 nights in Jan 2018

8/10 Good

HSIN-YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is nice, staff are friendly and helpful, breakfast is super fancy. Supermarket nearby is a plus. Only shortcoming is I got bitten by mosquito at night, and seems it's a common situation in that area, all indoor had mosquitos.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luar biasa
Selalu menyenangkan menginap di hotel ini. Dan sarapan yang enak.
Stayed 1 night in Jun 2017

8/10 Good

dewa , dps

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kebersihan dan kenyamanan bgs..dekat dg tpt belanj
Saya booking melalui expedia..diexpedia di sebutkan chek in mulai jam 2 siang tapi fakta.cek in bisa jam brp.sajankebetulan saya cek in jam 11 pagi diterima.lgs tanpa.menunggu lama.lgs masuk kamar.saya puas dg pelayanan tsb Sarapan pagi.enak.dan lengkap.serta.nyaman Fasilitas kamar.lengkap.dan nyaman serta harga cukup terjangkau u klas pensiunan spt.saya..nanti kalo.saya lagi bepergian.mau nginap.lagi di hotel.santika.dimanapun.ada hotelnya..tks.hotel.santika

8/10 Good

nandari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel yang nyaman dan bersih
pelayanan cepat dan ramah

6/10 Okay

JUN HU

Liked: Cleanliness, property conditions & facilities, room comfort
Quite good hotel in the area!
Cheap rate with high satisfaction, comfortable pillows and bed, and quite large room. but the location is far away from the main city.