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Reviews of Kemang Eleven

3 out of 5
Kemang Eleven
Kemang eleven, JL. Kemang raya No.11, Bangka, Mampang Prapatan, South Jakarta, Jakarta

Reviews

6.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

RODERICK

Disliked: Amenities
its a budget place. good for its price but very basic
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
I was given a new room and found that the Cable TV wasn't working, WiFi was terrible and barley worked for 1hour a day. When taking a shower the bathroom always flooded and then I needed to spend time cleaning and sweeping the water to the drain because the drain was higher and the water went towards the door instead of the drain. Only 1 person spoke English. I was changed to another room after complaining and given a much smaller room with a single bed. I won't be returning to this place again.
Stayed 6 nights in Oct 2019
Response from Bea on 22 Nov,2019
Dear ZEN Guest, Thank you very much for taking the time to review your stay. We are sorry to know that you didn't like your stay with us this time, we can assure you that we are continuously working on improving our customer experience and your feedback is helping us and we will re-audit the property within the next 2 weeks to make sure everything is good for our customers' comfort. We hope you give us a chance to provide you a better experience to share. Best regards, Bea

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, affordable, accessible to many places and go
Very good and accessible to places we want to go!
Stayed 11 nights in Apr 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018