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Mackay Resort Motel

4.0 star property
Suburban motel with coffee shop/cafe and outdoor pool

Choose dates to view prices

Photo gallery for Mackay Resort Motel

Exterior
Private kitchenette
Reception
1 bedroom, minibar, desk, laptop workspace
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Luxury King Spa Suite

1 bedroom, minibar, desk, laptop workspace

Luxury King Spa Suite

Highlights

Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

1 bedroom, minibar, desk, laptop workspace

Deluxe Queen Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

1 bedroom, minibar, desk, laptop workspace

Self-Contained Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Self-Contained Family Room

1 bedroom, minibar, desk, laptop workspace

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Executive Spa Suite

1 bedroom, minibar, desk, laptop workspace

Executive Spa Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, minibar, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, desk, laptop workspace

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Bathroom

Standard Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Family Room

1 bedroom, minibar, desk, laptop workspace

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
2 bedrooms
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
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About the area

Map
154 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Base Hospital - 2 min drive - 1.5 km
  • Mackay Enertainment and Convention Centre - 3 min drive - 2.3 km
  • Caneland Central - 3 min drive - 2.6 km
  • Bluewater Lagoon - 3 min drive - 2.6 km
  • Harrup Park - 3 min drive - 2.3 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪Red Rooster - ‬3 min drive

About this property

Mackay Resort Motel

Upscale motel near Mackay Base Hospital
Located close to Mackay Regional Botanic Gardens and Mackay Enertainment and Convention Centre, Mackay Resort Motel provides a poolside bar, a free daily manager's reception and a terrace. The on-site local and international cuisine restaurant, Blue Gecko, features a poolside location and breakfast. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and a TV in reception
  • 3 meeting rooms, luggage storage and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Mackay Resort Motel have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Eco-friendly toiletries and hairdryers
  • 43-inch Smart TVs with premium channels
  • Recycling, mini fridges and freezers

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (603 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

This property does not have any lifts
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Does Mackay Resort Motel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mackay Resort Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mackay Resort Motel?

Self-parking is free at this property.

What time is check-in at Mackay Resort Motel?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Mackay Resort Motel?

Checkout is at 10 AM.

Where is Mackay Resort Motel located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Regional Botanic Gardens and Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 mi (3 km).

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Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 947 reviews
Rating 8 - Good. 354 out of 947 reviews
Rating 6 - Okay. 61 out of 947 reviews
Rating 4 - Poor. 15 out of 947 reviews
Rating 2 - Terrible. 6 out of 947 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Front desk staff were good, the property looked good, the rooms while clean felt dated.
Stayed 1 night in Jun 2025

10/10

Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025

8/10

Convenient for where I was working and staff pleasant
Stayed 2 nights in Mar 2025

10/10

Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Stayed 1 night in Jan 2025

8/10

Staff were friendly, and could park car right out the front of the room.
Stayed 1 night in Mar 2025

10/10

We only stayed one night but everything was great!
Stayed 1 night in Dec 2024

10/10

They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Stayed 2 nights in Nov 2024

10/10

Beautiful rooms, very clean, and good food from the restaurant!
Stayed 1 night in Aug 2024

8/10

Clean, conveniently located and excellent value for money. The bed was comfortable and the unit was spotless. The swimming pool was a bonus and was also well maintained - only suggestion is to supply an extra towel for using at the pool.
Stayed 1 night in Feb 2025

10/10

Pleasant stay and very friendly staff
Stayed 1 night in Aug 2024

8/10

Very easy access to key for after hours check in.
Stayed 1 night in Jan 2025

8/10

Everything was good except bed and pillows too soft.
Stayed 1 night in Mar 2025

10/10

Good Motel with friendly staff and Good food.
Stayed 3 nights in Jun 2024

10/10

Very lovely
Stayed 1 night in Feb 2025

10/10

Great place to stay. The owners were great, The room service food was very good. Will definitely stay here again.
Stayed 1 night in May 2024

8/10

Clean property, wonderful service, nice with the updated renovations, handy to everything great location
Stayed 1 night in Oct 2024

10/10

Restaurant was closed for dinner service
Stayed 1 night in Feb 2025

10/10

beds were comfy as
Stayed 1 night in Nov 2024

10/10

Enjoyed the restaurant
Stayed 1 night in Jul 2024

10/10

We had lovely stop over and met some lovely people here at the pool was nice for my kids get out of car play with other kids and cool down in pool as sun went down was very enjoyable with little lights around the pool.
Stayed 1 night in Dec 2024

10/10

Excellent condition of overall property and availability of Foxtel and streaming services was great .
Stayed 1 night in Jan 2025

10/10

An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.
Stayed 1 night in Sep 2024

10/10

Friendly staff.
Stayed 1 night in Oct 2024

10/10

Cooking utensils and sink is spacious for a Family
Stayed 1 night in Jan 2025

10/10

A good motel clean and management friendly. Would go again.
Stayed 1 night in Oct 2024