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"This hotel is well located and has very big, comfortable rooms. The staff are friendly and responsive"

"Amazing hotel!! Best view ever!! The buffet breakfast was incredible, 100% recommended. Great location, easy to walk to the bund area and super nice staff. 10/10"

"Clean rooms, very good friendly and helpful support staff. We had a flickering light fixture and it was replaced within 15 mins. Great choices for breakfast and dinner. Very close to shops and restaurants. "

"Clean, good location, good breakfast"

"Clean, modern, quality hotel in the very centre of Shanghai. Plenty of shopping immediately outside the hotel, with Shanghai Old Town and the Bund less than 1 mile walk. We arrived before 09:00. Nice welcome from the staff, who held our bags while we waited for check-in to open. A big thank you to Michael who let us check-in early when a room became available. All staff were very pleasant and helpful. Michael and Echo were brilliant. Breakfast was delicious and more than sufficient. Room was clean, spacious, and comfortable. We'll definitely stay here again."

"Great hospitality. As an older woman alone I felt well taken care of my the staff. Very safe "

"best locations with top quality restaurant. "

"Was not expecting over £500 deposit to be taken from us on arrival. Some staff rude and unhelpful but wonderful choice of breakfast. Extras in hotel very expensive "

"The room was great! Clean and well maintained. Staff friendly and helpful. Walking distance to People’s Square and East Nanjing Road. Lots of food options nearby. "