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Reviews of Hotel Crescendo Seoul

3 out of 5
Hotel Crescendo Seoul
428 Bongeunsa-ro, Gangnam-gu, Seoul

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 148 reviews" "
Rating 8 - Good. 48 out of 148 reviews" "
Rating 6 - Okay. 21 out of 148 reviews" "
Rating 4 - Poor. 14 out of 148 reviews" "
Rating 2 - Terrible. 10 out of 148 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. Small rooms but very comfortable and quiet.
Stayed 2 nights in Dec 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 2 Jan,2024
Dear guest, We would like to express our gratitude to you for kind review. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for everyday. It was a pleasure to serve you at Hotel Crescendo Seoul. Thank you!

4/10 Poor

JAE BONG

Stayed 5 nights in Oct 2023
Response from 프런트 오피스 매니져 이미현 배상 on 4 Nov,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 감사합니다. 다시 방문 주셨을때에는 보다나은 서비스로 만족스러운 투숙 되실 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Iouri

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Hotel Crescendo for 2 weeks and had an amazing time. Although my room was a bit small by western hotel standards, it was very comfortable, clean and well maintained. The hotel has a restaurant downstairs which offers options for breakfast (4 options - granola and yogurt, omelette and sausage, beef porridge or brioche toast), as well as lunches and dinners. Conveniently, there’s a McDonalds next door and plenty of other cafes and restaurants within a short walking distance. There is also a subway station within a 4 minute walk from the hotel. The staff are very nice and do their best to accommodate your needs. I would recommend hotel crescendo to anyone visiting Seoul.
Stayed 10 nights in May 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 14 Jun,2023
Dear. guest,Greetings from Hotel Crescendo Seoul! We are happy to read that you had an comfortable stay and enjoyed your visit at our hotel.It is encouraging to learn that guests are satisfied with our as it is what we strive for everyday.All of us at Hotel Crescendo Seoul would like to offer our sincere thanks for your kind review. We would like to welcome you again in the near future!

8/10 Good

Taylor, Newnan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro station, with several tourist attractions nearby-plus the rooms and views are perfect for a short stay in Seoul.
Stayed 1 night in Jun 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 6 Jun,2023
Dear guest, Greetings from Hotel Crescendo Seoul! We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks for your kind review. We look forward to serving you again in the near future!

8/10 Good

Mimi

Stayed 2 nights in May 2023
Response from 호텔 크레센도 서울 프런트 오피스 매니져 이미현배상 on 6 Jun,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 재방문 주셨을 때에도 만족스러운 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Kevin, Campbell

Response from 호텔 크레센도 서울 프런트 오피스 매니져 이미현배상 on 17 May,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 언제나 고객님께 만족스러운 투숙을 선사해 드릴 수 있도록 꾸준히 노력하겠습니다. 감사합니다.

2/10 Terrible

Tim

Liked: Cleanliness
Disliked: Staff & service, amenities
Staffs were very unfriendly
Stayed 1 night in Apr 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 20 Apr,2023
Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please accept sincere apologies for any inconvenience. If you would tell us more details of your experience with the front desk staff it would be helpful to follow up. Thank you again for your patient and understanding.

4/10 Poor

Erin, Plano

Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2022

2/10 Terrible

JE PIL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room is terribly small i can,t move anywhere in the room just i can breath in the bed
Stayed 4 nights in Nov 2022
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 29 Nov,2022
Dear guest, Thank you for the time to write your experience at Hotel Crescendo Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We can assure that the size of room in Hotel Crescendo Seoul is very competitive size among similar category hotels in the area. Next time, you may try our Boutique King Room that gives you more room to relax. We hope you will give us the opportunity of welcoming you again!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Very small room although I was at the top floor
Staffs are amazing and very accommodating however the room cleanliness did not meet the expectations as their reviews were good. I had to switch room twice because there was bugs in the room. I won’t come back if I had a choice.
Stayed 4 nights in Nov 2022

2/10 Terrible

Min

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hard to communicate with staff in english, and they kept asking for upgrade the room, asked for changing sheets but they only turn down the room
Stayed 3 nights in Nov 2022
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 15 Nov,2022
Dear guest, Thank you for staying with us recently and taking the time to tell us about your experience at the Hotel Crescendo Seoul. I am quite sorry that your experience did not meet your expectation. I hope your will give us chance to regain your confidence on your next visit.Thank you.

4/10 Poor

kyung

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Price
Stayed 2 nights in Oct 2022
Response from 호텔 크레센도 서울 프런트 오피스 매니져 이미현배상 on 22 Oct,2022
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 감사합니다. 만족스럽지 못한 투숙이 되신 것 같아 송구스럽습니다. 더 나은 모습으로 고객님을 맞이할 수 있도록 노력하곘습니다. 감사합니다.

4/10 Poor

Julien

Disliked: Room comfort
Stayed 1 night in Apr 2022
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 13 May,2022
I would like to thank you for choosing Hotel Crescendo Seoul as your accommodation choice during your recent visit to Seoul. We hope to see you again soon where you can witness the improvements we have made. Thank you.

8/10 Good

MASAKO, wakocity

Travelled with group
Liked: Cleanliness, staff & service
アメニティが有料化するのは仕方ないがスリッパまでなくなったのは不便でした。次回は忘れないようにしたいと思います
Stayed 1 night in Apr 2024
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 13 Apr,2024
お客様へ、Hotel Crescendo Seoulをご利用いただき、 誠にありがとうございます。申し訳ございませんが、政府から使い捨て用品の備え付け規制がありますので、スリッパも客室内にご用意しておりません。この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 またのご宿泊を心よりお待ち申し上げております。ありがとうございました。

4/10 Poor

??

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 호텔 크레센도 서울 프런트오피스매니져 이미현배상 on 19 Mar,2024
고객님,저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 다시 방문 주셨을때에는 더 나은 서비스로 고객님께 만족스러운 투숙 선사해드릴 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

Matsumoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very clean and comfy cute room :-)
Stayed 3 nights in Feb 2024
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 1 Mar,2024
Dear guest, Thank you for the time to write your experience at Hotel Crescendo Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We hope to seeing you again in the very near future!

8/10 Good

MASAKO, wakocity

Travelled with group
また泊まりたいです
Stayed 3 nights in Feb 2024

6/10 Okay

Yaeko

Disliked: Amenities
今回久しぶりの海外で初めて韓国へ行く中、不安が沢山あったので行く前に事前にお伝えさせて頂きましたが、コンタクトも取りづらく特に気遣われる事もなく、可もなく不可もなくという感じでした。部屋は清潔さを感じましたが、私的にベッド下、床近くにタオル類等が収納されていたのがあまり気持ちがいい感じがしませんでした。ベッドが大きい分、他に何もできない部屋の作りで部屋の中で何かをするにはあまり快適さは感じませんでした。周辺は坂がありますが駅も近く、コンビニがありすぐ側にマクドナルドがありました。部屋にポット、カップ、カトラリーが少しでも無料であれば寒い時期、暖かい物が飲めたり食べたり出来て良いと思いました。やはり日本の施設に慣れてしまっているとあるのが当たり前に感じてしまう部分が多々ありました。ハイシーズンに行っている為、高い金額で利用したと思いますが、普通に来ても不便さを感じたと思います。ただ荷物が置けて食事も全て外で済ませただ寝るだけという方には良いホテルではないでしょうか。写真等から期待値が高かった分、どうしてもここに泊まりたいと思うホテルでは無かったのが残念でした。
Stayed 2 nights in Dec 2023
Response from Mia_Front Office Manager_Hotel Crescendo Seoul on 24 Jan,2024
この度は、Hotel Crescendo Seoulでのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。そしてお客様から指摘してもらった部分は 改善するために努力します。またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Youngjoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 호텔 크레센도 서울 프런트오피스매니져 이미현배상 on 2 Jan,2024
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 언제나 고객님께 칭찬받는 호텔이 되도록 꾸준히 관리하고 노력하겠습니다. 감사합니다.

8/10 Good

AKIO

Stayed 2 nights in Dec 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 2 Jan,2024
お客様へ, Hotel Crescendo Seoulをご利用して下さって誠にありがとうございます。顧客の貴重なご意見は今後のサービス向上に役立てより良いサービスをご提供できるよう従業員一同努力する所存でございます。ありがとうございました。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 2 Jan,2024
Dear guest, Thank you for the time to write your experience at Hotel Crescendo Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We hope to seeing you again in the very near future!

8/10 Good

JONGHWA

Stayed 1 night in Dec 2023
Response from 호텔 크레센도 서울 프런트오피스 매니져 이미현 배상 on 23 Dec,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 재방문 주셨을 때에는 더 나은 모습으로 고객님께 만족스러운 투숙 선사해 드릴 수 있도록 노력하겠습니다. 감사합니다.

2/10 Terrible

Igor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of mold in our bathroom, really a lot. We booked 4 nights, but after 2nd night we had to cancel our stay because of the mold. but we were charged 3 nights, even though we only stayed 2 nights. No tea and coffee in the room/reception.
Stayed 4 nights in Dec 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 13 Dec,2023
Dear guest, Thank you for staying with us recently. Your feedback is very valuable to us as it will point us to what we are doing right and where we need to improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,Mia Front Office Manager

8/10 Good

JIYEON

Stayed 1 night in Dec 2023
Response from 호텔 크레센도 서울 프런트오피스매니져 이미현배상 on 5 Dec,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 다시 방문주셨을때에도 만족스러운 투숙이 되실 수 있도록 준비하겠습니다. 감사합니다.

10/10 Excellent

YUJUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from 호텔 크레센도 서울 프런트오피스매니져 이미현배상 on 5 Dec,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 다시 방문 주셨을때에도 만족스러운 투숙이 되실 수 있도록 꾸준히 노력하겠습니다. 감사합니다.

8/10 Good

Gengta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 4 Dec,2023
Dear guest, Greetings from Hotel Crescendo Seoul! We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks for your kind review. We look forward to serving you again in the near future!

4/10 Poor

Fujio

Stayed 1 night in Nov 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 30 Nov,2023
Dear guest, Thank you for the time to write your experience at Hotel Crescendo Seoul. We hope you will give us the opportunity of welcoming you again. Thank you.

10/10 Excellent

Chang-Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from 호텔 크레센도 서울 프런트오피스매니져 이미현배상 on 14 Dec,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 만족스러운 투숙이 되신것 같아 정말 다행입니다. 다시 방문주셨을 때에 더 나은 모습으로 고객님을 뵐 수 있도록 노력하겠습니다. 감사합니다.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不潔過ぎた。写真と違う。
Stayed 4 nights in Nov 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 19 Nov,2023
お客様へ、この度は、Hotel Crescendo Seoulでのお客様のご感想につきまして貴重なお時間を割いて頂き大変ありがとうございました。今回のご滞在が必ずしもお客様のご期待に沿えなかった事に関しまして心よりお詫び申し上げる次第です。掃除不十分のことは担当部署に話して、これからはもっときちんとするように勧告いたします。もう一度お詫びを申し上げます。

10/10 Excellent

yamamura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたくなる秀逸なホテル
ホテルの外観、インテリアなど視覚的にセンスが良く お洒落な雰囲気です。室内は細部にわたって清潔に 整えられていて、空気感もスッキリしていました。 王陵を望む景観も気持ちがなごみ、地下鉄の駅からも近く、散歩がてらホテル周辺の裏道を歩くと、今どきのカフェや居酒屋、コンビニもすぐ近くにあって、簡単な外食や買い物も便利でした。
Stayed 1 night in Nov 2023
Response from Mia_Front Office Manager on 4 Nov,2023
お客様へ、Hotel Crescendo Seoulに宿泊していただき、まことにありがとうございます。いつでもお客様から聞く、お褒めの言葉は気分が良いものであります。今後も変わらないサービスをしていきたいと思います。ありがとうございました。

4/10 Poor

Jenny

Stayed 3 nights in Oct 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 28 Oct,2023
Dear. guest,Greetings from Hotel Crescendo Seoul! We are most concerned with the satisfaction of our guests and your feedback is of great value to us.We hope you will give us the opportunity of welcoming you again!

10/10 Excellent

Jeong-Taek

Stayed 3 nights in Sep 2023
Response from 호텔 크레센도 서울 프런트오피스매니져 이미현배상 on 26 Oct,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 감사합니다. 고객님께 언제나 편안한 투숙을 선사해 드릴 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

MASAKO, wakocity

Travelled with group
Liked: Cleanliness, property conditions & facilities
居心地良かったです。またお世話になります
Stayed 4 nights in Sep 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 23 Sept,2023
お客様へ,Hotel Crescendo Seoulをご利用して下さって誠にありがとうございます。今後も変わらないサービスをしていきたいと思います。ありがとうございました。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 프런트 오피스 매니져 이미현 배상 on 16 Sept,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 감사합니다. 쾌적한 객실과 친절한 서비스로 고객님께 언제나 칭찬받는 호텔이 되도록 노력하겠습니다. 감사합니다.

8/10 Good

Verified traveller

Liked: Staff & service
외국 호텔처럼 입식으로 되어있어서 슬리퍼를 신는게 좋은데 여분 수건과 슬리퍼를 나중에 발견했네요. 창문도 열리고 환기도 되니까 좁긴 한데 특별히 불편하진 않았어요. 장기나 장거리 투숙이면 방 등급을 올려서 예약하셔야함. 승용차는 주차 가능하니 일찍 도착해야 자리가 있을 것 같습니다. 주변에 주차 상황이 좋지 않아요.
Stayed 1 night in Sep 2023
Response from 프런트 오피스 매니져 이미현 배상 on 16 Sept,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 감사합니다. 기계주차로 운영되고 있어 차량제원이 맞지않거나 만차일 경우를 대비하여 예약사이트에 관련 정보 노출과 함께 예약시 휴대폰 번호를 남겨주신 고객들께는 주차 안내 문자를 송부드리고 있습니다. 더 나은 숙박이 되실 수 있도록 항상 고민하겠습니다. 감사합니다.

8/10 Good

Junsoo

Stayed 2 nights in Sep 2023
Response from 프런트 오피스 매니져 이미현 배상 on 16 Sept,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 차후에 다시 방문주셨을 때에도 만족스러운 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

KANRI

Stayed 4 nights in Sep 2023
Response from Mia_Front Office Manager on 16 Sept,2023
お客様へ、Hotel Crescendo Seoulに関するお客様のご感想につきまして貴重なお時間を割き頂きまして大変ありがとうございました。顧客の貴重なご意見は今後のサービス向上に役立てより良いサービスをご提供できるよう従業員一同努力する所存でございます。ありがとうございました。

10/10 Excellent

Hyeyoung

Stayed 1 night in Aug 2023
Response from 호텔 크레센도 서울 프런트오피스매니져 이미현배상 on 23 Aug,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 감사합니다. 재방문 하셨을때에도 만족스러운 투숙이 되실 수있도록 꾸준히 노력하겠습니다. 소중한 리뷰 감사합니다.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
조식뷔폐식당 좋음, 호텔방은 작음, 콘센트 하나가 불량
Stayed 1 night in Aug 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 23 Aug,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 감사합니다. 호텔 크레센도 서울은 도심 속 부티크 호텔을 지향하며, 프티 퀸/트윈 객실과 더불어 다양한 상위객실을 고객님들께 제공하고 있습니다. 부티크 킹 이상의 객실 타입에선 보다 넓은 공간과 어메너티 추가 구성과 더불어 주차도 무료로 진행되오니 참고 부탁드립니다. 말씀주신 콘센트 부분에 대해선 전반적인 시설 점검이 이루어 질 수 있도록 하겠습니다. 감사합니다.

10/10 Excellent

mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても綺麗で素敵なホテルでした。
すごく素敵なホテルで快適に過ごしました。またおねがいしたいです。
Stayed 2 nights in Aug 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 12 Aug,2023
お客様へ,Hotel Crescendo Seoulに関するお客様のご感想につきまして貴重なお時間を割き頂きまして大変ありがとうございました。顧客の貴重なご意見は今後のサービス向上に役立てより良いサービスをご提供できるよう従業員一同努力する所存でございます。ありがとうございました。

10/10 Excellent

SHINOBU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キングのお部屋は 静かで 広くて 窓からの景色もよく 1人で 使うにはとても贅沢でしたが 快適なホテルの時間を過ごすことができました。駅から近いので 時間も使わせていただきます。
Stayed 2 nights in Jul 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 6 Aug,2023
お客様へ、Hotel Crescendo Seoulに宿泊していただき、まことにありがとうございます。いつでもお客様から聞く、お褒めの言葉は気分が良いものであります。今後も変わらないサービスをしていきたいと思います。ありがとうございました。

6/10 Okay

HIROKO

Travelled with family
Liked: Property conditions & facilities, room comfort
日本語わかるスタッフさんがいて良かったです。バスローブのポケットにメガネを忘れてしまい、チェックインの時はわからなかったのですが、後日連絡頂いて、最後まで親切に対応して頂きました。ただ部屋のシャワールームやバスルームのドアの建て付けがもう古いのか キッチリ閉まらず。。タイルもカビが多少。あと、タオルがくたびれている。バスローブもタオル地じゃなくて、ガウンのような、、めちゃ暑かったです笑 あと、隣りとの音が意外とよく聞こえて夜中ちょっとびっくりしました。 でもお値段考えると相応なのかなと。総合的は良かったです😅
Stayed 2 nights in Jun 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 30 Jun,2023
お客様へ、Hotel Crescendo Seoulに関するお客様のご感想につきまして貴重なお時間を割き頂きまして大変ありがとうございました。顧客の貴重なご意見は今後のサービス向上に役立てより良いサービスをご提供できるよう従業員一同努力する所存でございます。ありがとうございました。

10/10 Excellent

sang gyun

Stayed 2 nights in Jun 2023
Response from 호텔 크레센도 서울 프런트 오피스 매니져 이미현배상 on 30 Jun,2023
고객님,저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 다시 방문 주셨을때에 더 나은 서비스로 고객님께 보답하겠습니다. 소중한 리뷰 남겨주셔서 감사합니다.

8/10 Good

Ji Hyun

Stayed 1 night in Jun 2023
Response from 호텔 크레센도 서울 프런트 오피스 매니져 이미현배상 on 24 Jun,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 이번 투숙이 편안한 투숙이 되셨던 것 같아 다행입니다. 다시 방문 주셨을때에 더 나은 모습으로 고객님을 맞이할 수 있도록 노력하겠습니다. 감사합니다.

6/10 Okay

??

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が狭かったがその他は全て良かった。
Stayed 1 night in Jun 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 24 Jun,2023
お客様へ、Hotel Crescendo Seoulに宿泊していただき、まことにありがとうございます。いつでもお客様から聞く、お褒めの言葉は気分が良いものであります。今後も変わらないサービスをしていきたいと思います。ありがとうございました。

10/10 Excellent

Eri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
日本語対応してくださいました。 お部屋が少し狭かったです。
Stayed 2 nights in Jun 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 14 Jun,2023
お客様へ,Hotel Crescendo Seoulに関するお客様のご感想につきまして貴重なお時間を割き頂きまして大変ありがとうございました。顧客の貴重なご意見は今後のサービス向上に役立てより良いサービスをご提供できるよう従業員一同努力する所存でございます。ありがとうございました。

8/10 Good

CHIHIRO

Stayed 3 nights in Jun 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 8 Jun,2023
お客様へHotel Crescendo Seoulをご利用して下さって誠にありがとうございます。顧客の貴重なご意見は今後のサービス向上に役立てより良いサービスをご提供できるよう従業員一同努力する所存でございます。ありがとうございました。

10/10 Excellent

Jung Doo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋아요
Stayed 1 night in May 2023
Response from 호텔 크레센도 서울 프런트 오피스 매니져 이미현배상 on 17 May,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 다음번 투숙하실 때에도 칭찬받는 호텔이 될 수 있도록 관리하겠습니다. 감사합니다.

8/10 Good

Asumi

Liked: Cleanliness, staff & service, property conditions & facilities
日本語を話せるかたもいらっしゃり、大変助かりました。
Stayed 2 nights in May 2023
Response from Mia _Front Office Manager _ Hotel Crescendo Seoul on 17 May,2023
Dear guest, Hotel Crescendo Seoulに宿泊していただき、まことにありがとうございます。フロントデスクスタッフへお褒めの言葉をいただき、ありがとうございます。いつでもお客様から聞く、お褒めの言葉は気分が良いものであります。今後も変わらないサービスをしていきたいと思います。ありがとうございました。

6/10 Okay

GYOO YEOL

Business traveller
더무 좁아요.
위치는 아주 좋았는데 방이 다른 호텔에 비해 너무 작네요.기타 다른 어메니티도 없구. 그냥 잠만 잘 수 있었고 둘이 자기도 좁은 거 같네요.
Stayed 1 night in May 2023
Response from 호텔 크레센도 서울 프런트 오피스 매니져 이미현배상 on 17 May,2023
고객님, 저희 호텔 크레센도 서울을 이용해 주셔서 대단히 감사합니다. 차후에는 부티크 킹 레벨 이상 객실로 예약주시면 더 여유로운 공간과 더불어 어메너티 추가구성으로 이용해 보실 수있사오니 참고 부탁드립니다. 감사합니다.