Front of property – evening/night

Reviews of Hotel The Designers Hongdae

3.5 out of 5
Hotel The Designers Hongdae
373-9 Seogyo-dong, Mapo-gu, Seoul, Seoul

Reviews

6.8
Rating 10 - Excellent. 157 out of 908 reviews" "
Rating 8 - Good. 305 out of 908 reviews" "
Rating 6 - Okay. 242 out of 908 reviews" "
Rating 4 - Poor. 126 out of 908 reviews" "
Rating 2 - Terrible. 78 out of 908 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for night life
Stayed 1 night in Apr 2024

2/10 Terrible

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are thin and past midnight lots of loud people in the hallway. Lighting in the hallway is dark as we walk towards our room. There is no shower curtain in the bathroom so water everywhere after use. One elevator is old and just patched with brown paper around it. Lobby is very small. If you want to stay in cheap and convenience around Hongdae then this might be it but I didnt feel safe. The rooms looked like a dorm.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mackay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kerline

Stayed 1 night in Jun 2023

2/10 Terrible

Bub Hyun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Warning sign fur anyone considering to stay in this hotel. The hotel has been the worst hotel that I have stayed. It is very dirty and not well maintained facility.
Stayed 2 nights in Jun 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jun 2023

6/10 Okay

KAY MENG, SINGAPORE

Travelled with family
Liked: Staff & service
Staffs are helpful and efficient. Location is convenient with many dining options, nearest Hongik Univ subway station is 7 min. walk away. Drawbacks are... room is small for 4 adults, not enough space for 4 mid size luggages. Room lightings are insufficient, a bit dim even with all lights turned on. Toilet glass door is only partially glossed, hence can see through inside.
Stayed 2 nights in Mar 2023

2/10 Terrible

Renita

Stayed 4 nights in Feb 2023

6/10 Okay

Gregory, Lakewood

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Photos did not match actual room. Hotel is extremely overpriced.

10/10 Excellent

Chayanit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Dec 2022

2/10 Terrible

Jesse

Stayed 1 night in Nov 2022

10/10 Excellent

Maxwell

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
So easy to get to via the airport railroad. 711 right outside. Friendly staff that are there too help. Check in is at 3pm local time but they will store your bags up front.
Stayed 7 nights in Nov 2022

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

emma

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Mikyla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in the family suite. Towels and bed linens were stained. We had to request new pillows because the two on the bed had huge stains. The same goes for towels. We requested new towels only to realized that our replacement was much more stained than the ones originally in the room. You could also tell the room cleaning was very subpar. The tub, which was huge, was disgusting. There was an old, left behind toothbrush by it that was obviously missed during cleaning. There were clumps of dust in corners of the room and by the nightstand. The toilet could've been cleaned better. There were brown stains in the area where everything gets flushed into like there wasn't much effort to clean in there. The walls were oddly dirty too. They had brown scuff marks all over and the room lacked any type of wall decor. It was a very very plain room. All night we heard a sound from above us that sounded like what I imagined was a water heater kicking on or an A/C unit.
Stayed 1 night in Jun 2022

10/10 Excellent

Sutsakorn

Stayed 3 nights in Sep 2019

8/10 Good

Eun Jin

Stayed 1 night in Mar 2022

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Hotel the designers HD on 17 May,2021
안녕하세요 고객님. 저희 호텔을 이용해 주셔서 감사합니다. 항상 고객님께 최선을 다하는 호텔 더 디자이너스 홍대점이 되도록 노력하겠습니다. 소중한 의견 감사합니다.

8/10 Good

SUGYEONG

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Hotel the designers HD on 12 Apr,2021
안녕하세요 고객님. 저희 숙박 시설을 이용해 주셔서 감사합니다. 소중한 후기 감사드리며, 다음에 또 뵙겠습니다.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property seems to be getting old including fixtures and bath tub. Sink was clogged and faucet needs to be replaced as well. Good location and friendly staff. Hope to see some improvements on next visit !
Stayed 1 night in Jan 2021
Response from Hotel the designers HD on 1 Feb,2021
Hello guest, We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced. Thank you for your feedback.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, Dark & Outdated
The room was too dark, half the lights were out. The pillows were rock hard and the bedding felt old. The whole room was tired looking and had a lot of dust. It does not look like the pictures at all, I would not have stayed here for full price at all.
Stayed 1 night in Dec 2020
Response from Hotel the designers HD on 1 Feb,2021
Hello guest, We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced. Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Hotel the designers HD on 12 Nov,2020
안녕하세요 고객님 :)! 저희 숙박 시설을 이용해 주셔서 감사합니다. 앞으로도 많은 방문 부탁드립니다.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Location was good and easy to get anywhere in hongdae, haepjeong and sangsu, need to work on cleaning rooms, very dusty and the counter had something sticky, easily taken care of with wet wipes. Sometimes the bathtub is a part of the room so keep that in mind if you are booking with friends. Staff was super friendly when we spoke with them, slightly nervous I think about speaking in English but I am never bothered by that. Building next door is under construction but that’s not the fault of the hotel, but be warned if you are a light sleeper in the AM.
Stayed 4 nights in Aug 2020

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Hotel the designers HD on 10 Jun,2020
Hello, guest, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVE the oversized bathtub in my room. The coffee machine wasn’t working at the Humming Bella coffee shop / bakery shop. Tea was available though.
Stayed 1 night in Mar 2020
Response from Hotel the designers HD on 1 Apr,2020
Hello, guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 3 nights in Feb 2020
Response from Hotel the designers HD on 10 Mar,2020
Hello, guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice easy to go to hondea street. Lovly
Stayed 2 nights in Oct 2018
Response from Hotel the designers HD on 10 Mar,2020
Hello, guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Jihyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Hotel the designers HD on 8 Feb,2020
Hello, guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art work on the walls was very unique. Also the city view is was gorgeous at night
Stayed 2 nights in Jan 2020
Response from Hotel the designers HD on 8 Feb,2020
Hello, guest, Thank you very much for visiting our hotel and for leaving us comments. We are pleased that you are satisfied. We will be glad to provide you with good service and kindness. We appreciate your feedback!

4/10 Poor

Eng

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel bathroom
The shower room door could not be closed. Rang Hotel reception and was advised to use towers to block the door and they will provide unlimited tower to dry the floor if water leaked out. It is a joke a shower door cannot be closed and was told all rooms are like this. BIG FAT LIE.
Stayed 1 night in Jan 2020
Response from Hotel the designers HD on 8 Feb,2020
Hello guest, We sincerely apologize that you are dissatisfied. We will do our best to resolve the issue you mentioned. Thank you for your feedback.

6/10 Okay

JI YOUNG

Disliked: Cleanliness, property conditions & facilities, room comfort
It was more like a motel in Korea. I can get a better hotel at the same price. Disappointing.
Stayed 1 night in Jan 2020
Response from Hotel the designers HD on 8 Feb,2020
Hello guest, We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced. Thank you for your feedback.

2/10 Terrible

Cheuk Yi Cherry

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
bad experience
when we arrived, the room door was open and smell bad, there is a tissue paper in the toilet (not flush yet). there is a spider web on the ceiling too. We end up didn't stay and went to somewhere else
Stayed 2 nights in Sep 2019
Response from Hotel the designers HD on 8 Feb,2020
Hello guest, We sincerely apologize that you are dissatisfied and for not cleaning very well. We will pay attention to cleanness more carefully by our room management team. and do our best to resolve the issue you mentioned. Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice, room spacious enough for one. Couldn't get tv reception or get hot shower but didn't bother to approach front desk as only staying one night. Breakfast set was good. Location near shopping and eating outlets. Subway walkable distance.
Stayed 1 night in Dec 2019

10/10 Excellent

Rodney, Texas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so surprised at how nice this place was! I had a bath tube that could have fit 6 people in, the bed was fairly comfy for an Asian country and the property was just about 5 min walk from the subway and all the hustle and bustle that hongdea has to offer! I will always stay here when in Korea. And it was super cheap!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honestly it was nothing like the images showed. The room was tiny with little to no space for the two of us to put our suitcases. the bed on the left side had broken bits falling off. Honestly the rooms were so basic and nothing like the images or the concept of the hotel. Was just overall disappointed as it was nothing like we expected. However the staff were very helpful and kind.
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room was away from street noise. Only minor issue was the long wait for elevators every time.
Stayed 2 nights in May 2019
Response from Hotel The Designers Hong Dae on 2 Oct,2019
Hello guest, Thank you for staying with us. We sincerely apologize that you are dissatisfied with the elevator. We will do our best to resolve this problem. Thank you for your feedback.

6/10 Okay

hakbong

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower room design is sort of impossible to take a shower. Very strange interior design especially for cleaning room.
Stayed 1 night in Jul 2019
Response from Hotel the designers HD on 27 Jul,2019
Hello guest, We apologize that you are dissatisfied. We will do our best to resolve the issue you experienced. Thank you for your feedback.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Hotel the designers HD on 20 Jul,2019
안녕하세요 고객님 :)! 저희 숙박 시설을 이용해 주셔서 감사합니다. 앞으로도 많은 방문 부탁드립니다. 감사합니다.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Hotel the designers HD on 20 Jul,2019
We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Ai Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, near hongdae shopping street, near metro stations, nice room with a bath tub, however pillows could be better!
Stayed 5 nights in Jun 2019
Response from Hotel the designers HD on 20 Jul,2019
Hello, guest, Thank you very much for visiting our hotel and for leaving us comments. We are pleased that you are satisfied. We will be glad to provide you with good service and kindness. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and amenities easy to go hongdae street shopping
Stayed 1 night in Jun 2019
Response from Hotel the designers HD on 20 Jul,2019
Hello, guest, Thank you very much for visiting our hotel and for leaving us comments. We are pleased that you are satisfied. We appreciate your feedback!