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Reviews of BreakFree Grand Pacific Resort

4 out of 5
BreakFree Grand Pacific Resort
100 Bulcock Street, Caloundra, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 787 reviews" "
Rating 8 - Good. 307 out of 787 reviews" "
Rating 6 - Okay. 78 out of 787 reviews" "
Rating 4 - Poor. 33 out of 787 reviews" "
Rating 2 - Terrible. 6 out of 787 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Britta

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, lovely linen, great vies...Best pool.
Stayed 3 nights in Feb 2024

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

George

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Where to start. Our first room was atrocious. We checked in late and went straight for dinner. When we arrived back to our room, I noticed a smell, after 30min my breathing was restricted and I had a headache. I turned the lights on and noticed black mold around the air-conditioning vents and on the ceilings, the floor was also damp in area's. It was 10pm. I went to the reception area, no one there. I called the after hours number, spoke to a lady who advised there was nothing they could do until 8am the next day, when reception opened. Obviously I advised that this was not good enough, the room was affecting my health and I couldn't stay in it. She was not empathetic at all, and could not help until 8am. I asked if they would reimburse me for the cost if anither room, at a different hotel, the answer was no. I went back to my room, and told my wife and two children that they were not going to help until 8am. There was one bedroom without air-conditioning, and little mold. My wife and kids slept in there. I couldn't, i stayed on the balcony for the entire night, getting no sleep. I called WOTIF, initially you guy's were helpful and empathetic. Offered to give me vouchers as compensation. Then I was transferred to a very unhelpful, inconsiderate person who did not want to help.. The following day, at 8am, I politely advised of my dissatisfaction with regards to the service and respect i was afforded as their customer. Still no vouchers from WOTIF..
Stayed 4 nights in Jan 2024

10/10 Excellent

Roslyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely property, very easy walking distance to everything, shops, restaurants, beach etc. Wonderful view. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2024

8/10 Good

Natalie

Stayed 5 nights in Jan 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
4/4 of our family loved it. Close to the beach and great pool. Very clean and close to restaurants and cafes.
Stayed 3 nights in Jan 2024

8/10 Good

Brett

Travelled with family
Liked: Amenities
Stayed 5 nights in Jan 2024

4/10 Poor

Lora

Stayed 2 nights in Dec 2023

10/10 Excellent

Jeremy, Ocean View

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic location with great access to the beach and restaurants.
Stayed 2 nights in Dec 2023

4/10 Poor

Malcolm

Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Elissa

Unit a bit tired.
Stayed 2 nights in Oct 2023

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Yona

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2023

4/10 Poor

Lyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Mould on bedroom roof. Carpets very dirty. Outdoor spa had no wall outlets only floor ones We needed the back ones as we have back problem. Saudi good. Location good. Reception not helpful when we asked question just told pamphlet over there no inside help on what to do. We will not be coming back to these apartments.
Stayed 3 nights in Sep 2023

10/10 Excellent

Diane

Stayed 2 nights in Aug 2023

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Good location but place was a little tired
Overall a good stay. Room was quite tired though and bathrooms very underwhelming. Wifi was very poor and didn’t know how to get it until I asked and then had to join Accor to get it free. No towel change in 7 nights so same towels for showers and pool/spa use. Good location and pool facilities.
Stayed 7 nights in Jul 2023

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean safe and quiet. Close to all ammeties and water. We will return..
Stayed 2 nights in Jul 2023

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic. Walk to everywhere. The furnishings were a little dated but that could not takeaway from the ultimate view. Highly recommended.
Stayed 7 nights in Jul 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A home away from home, well equipped.
Stayed 3 nights in Jul 2023

8/10 Good

Beth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Viv

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic
Stayed 2 nights in Jun 2023

8/10 Good

Marcus

Travelled with family
Liked: Room comfort
Amazing View
We enjoyed our second stay at Break Free Grand Pacific Resort in Caloundra. Break Free Grand Pacific Resort is located a really short walk away from Caloundra shops and restaurants. The pool and spa area is really nice and they are a lovely temperature. The view from our appointment was amazing. We did notice that the carpets and mats in our apartment were stained in places. Overall we will differently stay at Grand Pacific Resort next time we holiday in Caloundra.
Stayed 8 nights in May 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, room comfort
Fantastic
We stayed there as we had a family wedding in Montville. Stacy on Reception, was very friendly on check in and helpful throughout our stay. This was probably the cleanest and best Breakfree property we have stayed at. Very centrally located on the main steeet of Caloundra. We will definitely be back!
Stayed 7 nights in May 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convienient to shops and food places however the shower was interesting, lucky we were agile enough to get in and out of it.
Stayed 3 nights in May 2023

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and room position was great
Stayed 2 nights in May 2023

6/10 Okay

douglas

Stayed 3 nights in May 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean with an absolutely beautiful view. Great location, close to everything, so much within walking distance. Wonderful for a large family. Reception staff were lovely. I can not fault this place, it was fantastic.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mason

Stayed 1 night in Apr 2023

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort apartment balcony had a lovely outlook over the pool & waterfront. The pool was lovely. The apartment itself was spacious but dated. The bathrooms were in very much need of an upgrade (both toilet seat lids were broken, cracked floor tiles). The bedrooms both had clear glass tiles above the beds which backed onto the corridor from the lift and the lights were on all night. There were roller blinds covering but light was still coming through. Considering the price we paid, I was disappointed with parts of the accommodation.
Stayed 2 nights in Apr 2023

10/10 Excellent

CATHERINE

Liked: Cleanliness, room comfort
Private, quiet, lovely
Lovely private place, close to river, cafes and restaurants. Quieter area than Noosa Hastings street area.. beautiful pool and landscaping, lovely accommodation. Reception lady helpful and welcoming. Definitely stay again.
Stayed 5 nights in Mar 2023

10/10 Excellent

Pam

Stayed 1 night in Mar 2023

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Property was beautiful and I loved the rooftop spa. Be very careful with the stairs to the spa as they are steep and squished into the corner.
Stayed 4 nights in Mar 2023

10/10 Excellent

Alon

Business traveller
Liked: Cleanliness, property conditions & facilities
I would highly recommend this property. It had everything you need and very close to all the shops. The staff are very friendly and helpful. I will be back❤️
Stayed 3 nights in Mar 2023

8/10 Good

Linda

Liked: Cleanliness, amenities
Excellent location, lovely pool area.
Stayed 5 nights in Feb 2023

8/10 Good

Barbara

Travelled with partner
Liked: Amenities, property conditions & facilities
Felt that the interior of the unit needed updating. Looks like original features and decor
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Apartment is very outdated and crazy over priced. Walked in to the room , can easily feel the dusts and smelly … never come back again
Stayed 1 night in Feb 2023

10/10 Excellent

Kit

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Bronwyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is fabulous and the staff were helpful and friendly which made for an enjoyable stay. The only negative comments we have are the unit we stayed in had an uncomofrtable bed in the main bedroom and the kitchen wasn't very well stocked with kitchen equipment.

8/10 Good

gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice property. Great pool

6/10 Okay

Neal

Liked: Cleanliness
Disliked: Property conditions & facilities
The unit we stayed in was tired and very much in need of an upgrade . The fridge clicked continuously like a fast running clock.

10/10 Excellent

Brett

Travelled with family
Liked: Amenities, property conditions & facilities
Walk to everything in Caloundra. Nice pool area with fantastic views of the water.
Stayed 3 nights in Dec 2022

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location was perfect. Close to cafes and beach. Perfect view. Kitchen was clean but oven trays had been left covered in alfoil. Cupboards and drawers were stocked adequately. Stops there. Overall it is very dirty and very run down. Mould in apartment at DANGEROUS levels. Two asthmatics suffered ongoing breathing difficulties due to this. Windows were closed on first night but the mould was so bad the two people had very bad asthma all night. They are still recovering. Windows open less than 10cm, some no longer opened due to being stuck. Window frames were dusty/cobwebs. No windows in laundry, toilet, bathroom nor en-suite. Tan couches were so filthy that high touch areas were brown with dirt/grime. I covered couches with spare sheets as they were so gross. ALL doors and high touch areas were dirty/grimy. The floor tiles were literally black with dirt - felt grimy/sticky underfoot. The broom closet was stuffed with junk. There was a broom but nothing to sweep mess up with. The three bedroom units overlook the pool and rooftops of the other units. This is not shown in the photos. The photos show craftily angled shots of the view. Old resorts can still be clean. I cleaned some grime to see if it was cleanable and yes, it was. Only thing clean here is the bedsheets. It is an unhealthy place to stay. Don’t do it.

10/10 Excellent

Tania

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay right before Christmas. Great location across from the beach, water view and plenty of dining options close by. It was just easy.

10/10 Excellent

Tatjana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was modern, spacious and clean

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything. Perfect holiday location. Pool and facilities were fantastic. Great family location.
Stayed 5 nights in Nov 2022